**Position: High-Category Shift Manager** --------------------------------------------- **Location: Mitikah, CDMX** ----------------------- ### **Job Objective** Supervise, coordinate and lead the waitstaff team to ensure impeccable service, attention to detail, and an exceptional gastronomic experience at a high-end seafood restaurant. **Responsibilities** --------------------- * Lead and supervise the team to guarantee professional and efficient service. * Coordinate dining room setup, presentation, and cleaning. * Train, motivate, and evaluate staff on service standards and protocols. * Resolve incidents with empathy and a customer-oriented attitude. * Verify compliance with hygiene and food safety regulations. * Support operations for special events and group services. * Supervise account handling and billing processes. **Candidate Profile** ------------------------ **Education:** Certification in Hospitality, Gastronomy, or equivalent experience. **Experience:** Minimum 2 years as Head Waiter or similar role in fine-dining or seafood restaurants. ### **Key Competencies** * Leadership and effective communication. * Knowledge of etiquette, protocol, and service standards. * Conflict resolution and performance under pressure. * Knowledge of hygiene and food safety (H Distinction or Clean Point certification preferred). **Additional Requirements** -------------------------- * Proven experience supervising within the restaurant industry. * Food safety certification (preferred). * Willingness to commute between Veracruz and Boca del Río. * Flexible schedule (weekends, holidays, and special events). **We Offer** ------------- * **$10,500.00 to $16,000.00 net monthly salary** * **Weekly tips** * **Performance bonus: up to $5,000** * **Annual savings fund** * **Statutory benefits starting from the 2nd month** * Professional growth and development plan * Excellent work environment **Join Our Team!** ---------------------------- If you have experience in high-level service, leadership, and passion for hospitality, we want to meet you! Your talent could be the key ingredient to our success