Position Objective As an Overdue Collections Manager, you are responsible for visiting debtors who have experienced significant delays, generating payment plans that allow them to bring their payments up to date again. Key Responsibilities Visit the homes of borrowers who have obtained a loan but failed to make payments, in order to offer them various payment plans. * Recover overdue accounts. * Provide service with respect and kindness to our customers. * Inform customers about all the benefits of maintaining a current credit status. * Operate a motorcycle in compliance with safety regulations, always using required protective gear. Candidate Profile Experience in customer service, collections, or sales. * Motorcycle operation skills. * Valid motorcycle driver's license. * Ability to use mobile devices. * Goal-oriented with focus on achieving targets. * Effective communication and teamwork skills. Value Proposition Weekly base salary of $2,500 MXN. * Commissions ranging from $0.00 to $1,800 MXN. * Statutory benefits. * Vacation starting at 12 days. * Social Security (IMSS). * 25% vacation bonus. * 15-day Christmas bonus (aguinaldo), increasing with tenure. 25% Sunday premium pay. * 20% discounts at Elektra and Salinas y Rocha, increasing with tenure. * Benefits at over 500 establishments affiliated with Grupo Salinas. * Payroll loan available after 2 years of service. * Pay advance option. * Company-provided motorcycle, also usable for commuting from home to work. * Weekly gasoline voucher worth 217 pesos. * Option to purchase the motorcycle upon completion of its useful life. * Safety equipment provided: jacket, helmet, boots. * Medical expense insurance for motorcycle accidents. * Life insurance. * Savings fund. * Opportunities for internal career growth. * Continuous learning as part of our DNA. * We are a company focused on improving the lives of millions of Mexicans. Code: 33715HE4UG Id: 5468762