Job Summary: We are seeking a Support Engineer to provide specialized technical assistance to distributors and internal staff regarding electronic and mechanical equipment. Key Highlights: 1. Key technical support in electronic security and technology 2. Ensures the proper operation of critical systems 3. Job stability and opportunity for professional growth **SUPPORT ENGINEER – ELECTRONIC SECURITY** *Monterrey Sur (Lázaro Cárdenas and Alfonso Reyes)* *Leading company in technology and electronic security* **Job Objective** Provide technical support to distributors and internal staff, addressing issues or questions regarding the operation of electronic and mechanical equipment, ensuring fast and efficient service. **Requirements** * Engineering or Bachelor’s degree in Computer Systems, Electronics, or related field * Knowledge of: Networks and data, CCTV * Access control and attendance systems **Main Responsibilities** * Provide technical support to customers and distributors via phone, email, and online chat * Ensure proper operation of CCTV, network, attendance, and telephony systems * Implement and maintain the **5S methodology** in the work area * Apply procedures and manuals, and participate in internal training sessions * Prepare weekly and monthly reports on inspected equipment * Promptly resolve technical inquiries, malfunctions, and requirements **We Offer** * Benefits **exceeding legal requirements** * Savings fund of **10% monthly** * Life insurance from day one * Major medical expense insurance upon becoming permanent staff * 100% IMSS coverage * Grocery vouchers from day one * Monthly bonus based on plant performance indicators * Biweekly payment via Banco Santander * Job stability and opportunity for growth Contact us on WhatsApp: 8115441777 Job Type: Full-time Salary: $13,999.00 - $14,000.00 per month Benefits: * Savings fund * Major medical expense insurance * Life insurance * Grocery vouchers Workplace: On-site employment