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Job Summary: Coordinate and attend to customers, manage waiting lists, promote gaming activities, and register prospects for loyalty programs, ensuring personalized and professional service. Key Responsibilities: 1. Customer service and public relations management. 2. Promotion of games and loyalty programs. 3. Resolution of inquiries and complaint handling. Reception and Greeting: Greet customers in a friendly and professional manner upon entering the venue. Customer Management: Assign tables to players, manage waiting lists, and coordinate with service staff to ensure smooth service delivery. Promotion and Public Relations: Invite customers to participate in gaming machines, explain game mechanics, bonuses, and current promotions. Prospect Registration: Capture data of new customers in internal platforms for loyalty programs. Personalized Service: Address basic inquiries, handle complaints, and bid farewell to customers upon departure. -Requirements- Minimum Education: Upper secondary education – General Baccalaureate 1 year of experience Languages: English Age: between 20 and 48 years old Knowledge: Advisory capability, Dynamism, Reception, Public relations, Customer service Keywords: host, host, hostess
