Totalplay Technical Support

Description

Job Summary: Answer customer calls reporting service issues and provide solutions to technical problems. Key Highlights: 1. Growth Opportunity 2. Call Center Experience (ATC and/or Technical Support) 3. Knowledge of PING, TRACERT, ROUTER, CMD, DNS, IP Telephone Executives – Totalplay Technical Support Responsibilities: Answer customer calls reporting service issues and provide solutions to problems. We Offer: Base monthly salary: $9,452 Performance bonus: $2,000 to $5,000 Commissions Statutory benefits Growth Opportunity Requirements: Completed High School (Certificate required) Minimum 6 months of Call Center experience (ATC and/or Technical Support) Knowledge of PING, TRACERT, ROUTER, CMD, DNS, IP Availability · Schedules: Monday to Sunday (Rotating weekly days off) 2 PM to 8 PM 3 PM to 9 PM 5 PM to 11 PM TRAINING START DATE: APRIL 07, 2026 Work Location: Rascarrabias 911, Vértiz Narvarte, Benito Juárez, 03600 Mexico City, CDMX. -Requirements- Minimum education: Upper secondary education – General High School years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist