Service Engineer

Description

Job Title: **Service Engineer** Job Objective: **Provide technical assistance and maintenance for the company's medical and IT equipment.** Required Education: **Bachelor's Degree or Internship Candidate** Required Profession: **Instrumentation Electronics / Biomedical Engineering / Computer Systems Engineering or Technologies / Mechanical Engineering** Suggested Experience: **\+3 years** Suggested Experience: **Maintenance or Computer Programming preferred: Electronics** Computer Skills: **Microsoft Office Suite** Required Skills: **Proficiency with electronic tools; Preferred: Computer programming software and/or RIS/PACS databases** Work Location: ZOQUIAPAN DR. PEDRO LÓPEZ\-HOSPITAL MUNICIPAL IXTAPALUCA LEONA VICARIO BICENTENARIO Working Days: **Monday to Saturday** Days Off: **Sunday** Willingness to Travel: **Yes** Relocation: **Preferred** Shift: **Day Shift** Schedule: **Monday to Friday, 7:00 AM to 4:00 PM; Saturdays, 7:00 AM to 2:00 PM** **Key Responsibilities** * Install and commission medical and IT equipment, including Brains-owned computer systems, at sites designated under Brains’ customer service contracts. * Perform first-line corrective and preventive maintenance on Brains-owned medical and IT equipment, as required, at customer facilities—applying best practices within the scope of professional competence. * Deliver training and technical/operational support to Brains’ customers regarding proper use and handling of medical and IT equipment, in accordance with manufacturer specifications. * Install, configure, train users on, and maintain software systems and applications contracted by Brains’ customers, within the scope of professional competence. * Monitor and report on the integrity and/or functionality of medical and IT equipment at work centers designated by Brains within the assigned zone or region. * Conduct routine inspection, operation, and maintenance of medical equipment, IT equipment, and software applications within the scope of professional competence. * Attend the worksite and/or healthcare facility in the city where Brains maintains a commercial relationship with the customer to carry out technically competent activities. * Diagnose, request, track, install, and monitor spare parts, accessories, or software updates resulting from corrective maintenance activities. * Prepare service orders, consumption reports, logbooks, procedure sheets, technical/administrative reports, or any other documentation related to performed work, to provide evidence of productivity and billing. * Collect, transport, install, manage, and assign accessories, consumables, spare parts, or administrative documentation assigned to the role. * Compile, review, and submit all documentation required for monthly billing of Brains’ customers to relevant authorities. * Apply all professional knowledge and best practices within the scope of occupational competence. * Safeguard assigned tools and financial resources with strict responsibility and care. * Support warehouse inventory processes to identify medical equipment, IT equipment, tools, components, accessories, and spare parts. * Actively support and participate in public tenders in which the company participates, contributing indicated technical and professional expertise, and preparing and referencing necessary technical and administrative documents. * Apply and monitor applicable national and international regulations governing the use and handling of medical equipment, IT equipment, and software within the scope of professional competence. * Support the management and delivery of information, reports, or documentation requested by colleagues from Brains’ Administration, Sales, Legal, and Operations departments. *At Brains Global Health Tech, we are committed to labor equality and non-discrimination, in accordance with* ***NOM\-025\-STPS\-2015****. All our recruitment and selection processes are based solely on competencies, experience, and skills—without distinction by ethnic or national origin, gender, age, disability, social condition, health status, religion, opinions, sexual orientation, marital status, or any other condition that may lead to discrimination.* Position Type: Full-time, Probationary Period Salary: $14,000\.00 per month Benefits: * Major medical expense insurance * Dental insurance * Cafeteria service * Free uniforms Application Question(s): * Do you have experience operating computer equipment, databases, and server virtualization? * Do you have knowledge of computer networks and structured cabling? Workplace: On-site employment