Job Summary: We are seeking a Junior Production Support professional to perform activities related to ServiceNow, Jira, SDLC, identity and access management, as well as sensitive data security. Key Highlights: 1. Experience with ServiceNow, Jira, and SDLC 2. Identity and access management 3. Knowledge of sensitive data security WE ARE LOOKING FOR YOU!! Junior Production Support Work arrangement: Hybrid (occasional office attendance) Address: Portal San Ángel, Álvaro Obregón, CDMX WORK HOURS: 9 AM to 7 PM Requirements: 1 year of experience in a similar role Main Responsibilities or Functions: ServiceNow Jira SDLC Identities and access (Creation of IDs, Modification of IDs - Deactivation of IDs - Password reset for IDs) Sensitive data security English (technical comprehension). -Requirements- Minimum education: Higher education - Bachelor's degree 1 year of experience Keywords: support, support, support, production, produce, manufacturing, fabrication, elaboration, making, manufacturing, production, junior