Inventory Assistant

Description

Job Summary: Coordinate and manage the end-to-end returns process, track incidents, and optimize operational processes within a national distribution company. Key Responsibilities: 1. Manage the end-to-end returns process in accordance with internal policies. 2. Coordinate communication among key departments and suppliers. 3. Identify operational process improvements to optimize turnaround times. We are a nationally operating company that develops the market through our channels present across the country. We distribute our brands and those of our partners across categories including Home, Sports & Fitness, Appliances, Toys, etc., offering cutting-edge products of world-class quality. **Would you like to join the ANAYANSI family?** **Requirements:** * Age: 22 years or older * Experience: 1 to 3 years * Manage and coordinate the end-to-end returns process in accordance with internal policies and operational standards. * Timely follow-up on incidents, ensuring proper resolution and closure of requests. * Validate documentation, status, and condition of goods for return and refund authorization. * Maintain up-to-date administrative control and record of movements in the system. * Prepare executive reports and incident analyses for operational tracking. * Coordinate communication among warehouse, logistics, customer service teams on platforms (Mercado Libre, Amazon, TikTok, iMile, etc.), and suppliers. * Monitor adherence to response timeframes and established procedures. * Administer and safeguard files, evidence, and documentation related to returns. * Identify areas for operational process improvement to optimize turnaround times and reduce incidents. * Provide attention and follow-up to internal and external customers, focusing on solutions and service. * Ensure correct implementation of policies, guidelines, and administrative controls. * Support reconciliations, validations, and inventory control resulting from returns. * Education: Bachelor’s degree (preferred) **We Offer:** * Schedule: Monday to Friday, 9:00 AM to 6:00 PM * Salary: $12,400 monthly gross * Statutory benefits * Work Location: Calle 3, \#51, Naucalpan de Juarez, State of Mexico ***If interested (@), please apply via this platform or send a WhatsApp message to 55 1632 0081 to Lic. Nancy Trejo!*** Salary: $11,500\.00 \- $12,000\.00 per month Benefits: * Employee discount * Company parking * Free parking * Flexible working hours * Option for indefinite-term contract * Additional vacation days or paid leave Work Location: On-site employment