Call Receiver

Description

A prestigious company with over 35 years of experience, specializing in assistance services, is seeking Telephone Retention Executives to handle incoming calls, focusing on follow-up and developing persuasive strategies to prevent service cancellations. We are looking for individuals with excellent communication skills, a service-oriented attitude, and commercial abilities. Requirements: Minimum 4 months of experience in: Retention Collections Recovery Telesales Basic/intermediate proficiency in software, CRM, or ERP systems No technological barriers Strong verbal fluency and negotiation skills Persuasive attitude and customer orientation Preferably residing near the area Responsibilities: Handling incoming calls Following up with customers intending to cancel their service Customer retention and recovery System registration and follow-up Developing solutions and alternatives to ensure continued service We offer: Competitive base salary Statutory benefits Training Excellent work environment Job stability and professional growth Location: Álvaro Obregón Subdelegation, CDMX Schedule: Monday to Sunday, 2:30 p.m. to 8:00 p.m. Day off: During the week Immediate hiring If you have customer service experience and persuasive skills, this opportunity is for you. Apply through this channel. Salary: $9,480\.00 \- $13,480\.00 per month Benefits: * Employee discount * Company parking * Option for an indefinite-term contract * Medical expense insurance * Dental insurance * Life insurance Workplace: On-site employment