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Job Summary: Coordinate and schedule installation, maintenance, and repair services, supervising technicians and communicating with customers to ensure quality standards. Key Responsibilities: 1. Coordination and scheduling of technical services 2. Supervision of compliance with quality and safety standards 3. Direct communication with customers regarding progress and results Coordinate and schedule installation, maintenance, and repair services. * Assign work orders to technicians based on priority and location. * Track service reports and response times. * Supervise compliance with quality and safety standards. * Maintain direct communication with customers regarding progress and results. * Manage technician routes and daily schedules. * Validate diagnoses and quotations before sending them to customers. * Control spare parts, tools, and equipment. * Review technical reports and close service orders. * Manage warranties and claims. * Serve as the liaison between customers, technicians, and the administrative department. * Train staff on processes and protocols. * Resolve technical incidents or emergencies. Employment Type: Full-time Salary: $4,500.00 per week Benefits: * Company-provided phone * Complimentary uniforms Work Location: On-site employment
