**Ecotourism complex located in Matanchén, Nayarit.** **Seeking:** *Operational and Administrative Manager* **General Purpose of the Position** Manage and supervise the overall operation of the ecotourism complex, ensuring the correct execution of processes. Ensures compliance with quality standards, customer service, and operational efficiency, with support from corporate departments. **Key Responsibilities** * Coordinate and supervise on-site operational staff activities. * Ensure compliance with service and hospitality quality standards. * Implement and monitor daily operational procedures in lodging, food and beverage, and maintenance areas. * Evaluate staff performance and report training needs or adjustments to Corporate HR. * Request and hire temporary and weekend staff according to the basic staffing policy. * Report and coordinate with the maintenance team regarding corrective and preventive maintenance needs. * Execute and supervise the purchase of supplies necessary for operations (food, cleaning, maintenance). * Ensure inventory intake records and production reports are properly entered into required information systems. * Manage, with team support, inventory control of kitchen supplies, bar supplies, small equipment, and linens. * Monitor operational indicators: occupancy, revenue, maintenance, and user satisfaction. * Supervise daily cash register operations. * Safeguard cash withdrawals from the operating register according to established procedures. * Make required operational payments, recording corresponding cash fund allocations. * Process payroll payments for staff. * Attend to and quote package or group services requested by visitors to the complex. * Establish agreements with institutions and service providers to promote the sale of the complex's services. **Knowledge Required:** * Hotel, food, and beverage management. * Service quality. * Safety and hygiene regulations. * Inventory management. **Competencies:** * Leadership. * Problem analysis and resolution. * Conflict resolution. * Effective communication. * Customer service orientation. * Proficiency with applications and information systems. **Experience:** * 2 to 3 years coordinating hotel and restaurant services. * 2 years supervising and coordinating multidisciplinary teams. * 1 year managing budgets. *Personal Attributes:* Ethics, discretion, emotional stability, service orientation, resilience. **We Offer:** * Weekly take-home salary from $3,500 plus bonuses based on KPI achievement. * Statutory benefits (direct company hiring). * Training programs and salary increases. * Job and financial security. Professional career path beyond 5 years. * Possibility of accommodation if not residing in the area. ***Work Location:*** Matanchén, Nayarit. (No issue working in this area) Working hours: Monday to Sunday, 8:30am to 6:30pm, including meal break. Weekly day off during the week and one remote workday. ***Do you meet the profile and want to join our team?*** We offer a dynamic and challenging work environment with opportunities for growth and professional development. Apply now! Job type: Full-time, Indefinite duration Salary: $14,000.00 \- $16,000.00 per month Benefits: * Option for indefinite contract Work Location: On-site