**Job Mission** --------------------- Offer spa experiences in hotel cabins to carry out promotional activities that generate sales and deliver services in accordance with massage and therapy standards.**Areas of Specialization** ---------------------------- * Sales * Promotion **Technical Knowledge** -------------------------- * Spa knowledge * Knowledge of cabin service and foot massage amenities * Complaint handling **Education** --------------- * High school diploma in Administration * Intern **Computer Packages** ------------------------- **Languages** ----------- English**Experience** --------------- * Spa concierge: 1 year * Spa receptionist: 1 year **Key Job Functions** ------------------------------------ **Responsibility** **Level (Total, Partial or Support)** **INDICATORS** **These are the methods used to measure achievement of results.** Greet and introduce oneself to the guest before initiating the foot massage cabin amenity process. TOTAL To deliver guest service at the highest quality level in accordance with standards. Provide spa information, performing a brief foot massage in the cabin if the guest consents. TOTAL To standardize services Standardize services TOTAL To safeguard the spa and hotel identity Safeguard the spa and hotel identity TOTAL **Physical Work Position** ------------------------------- **Physical Requirements of the Position** ----------------------------------
Juan García
Indeed · HR
Juan García
Indeed · HR
