Xalisco Help Desk & IT Support Job Listings

Customer Solutions Assistant65095642561667120

Indeed

Customer Solutions Assistant

Sales City: NAYARIT Publication Date: Jan 15, 2026 Schedule: Monday to Friday, 8 AM to 5 PM; Saturday, 8 AM to 12 PM Description: **Customer Solutions Assistant** **Position Objective** Timely and appropriate handling of assigned Service Reports, through daily review of each Service Report to address the customer’s request using management tools, thereby providing a satisfactory response to the request made. **Job Functions or Activities.** Report on services entering Shipment Control, through daily review of shipment scans, supported by visit label and control information, via the CRM\-SOLUCIONA shipment management system, to assess and manage customer service, support, and attention. Providing feedback to operations regarding process deviations. Execute customer calls for shipments entered into Shipment Control, in a timely and appropriate manner, through the daily process of shipment coordination and customer calling, to assess and manage customer service, support, and attention. Providing feedback to operations regarding process deviations. Generate reports for shipments requiring them, through incident tracking for shipments according to operational cycle procedures, to notify and coordinate shipments as soon as possible. Requirements * Minimum Education: High School Diploma / Technical Degree. * Work Experience: More than 6 months. * Basic Office Software Knowledge. * Performance Indicator Tracking. What We Offer You * Competitive Salary * Variable Compensation Plan * Benefits Above Legal Requirements. * Career Development Plan Within the Company

Marco Antonio Cárdenas LB, Cuatro Milpas, 63170 Tepic, Nay., Mexico

Indeed

Accounting Assistant

**Profile:** * Gender: Unspecified. * Experience as an accounting assistant or administrative assistant. * Experience handling systems such as CONTPAQi and SAT. * Completed bachelor’s degree in Accounting or Administration. * Basic experience in tax accounting. **Responsibilities:** * Recording sales and revenue journal entries. * Bank reconciliations. * Preparing working papers for revenue. * Performing tasks assigned within the department. * Billing reconciliation. * Reviewing issued invoices. **Offer:** * Statutory benefits. * Job stability. * Fixed salary. * Schedule: Monday to Friday, 8:00 am to 5:00 pm; Saturdays, 8:00 am \- 3:00 pm Employment type: Full-time Salary: $10,000\.00 per month Application question(s): * How many years of experience do you have with systems such as CONTPAQi and SAP? Education: * Completed bachelor’s degree (Preferred) Experience: * Accounting assistant: 1 year (Preferred) Work location: On-site employment

Av Del Ejército 110, Fray Junípero Serra, 63169 Tepic, Nay., Mexico

$MXN 10,000/month

Indeed

Warehouse Assistant

**Position: Warehouse Assistant** **Location:** Tepic, Nayarit **Schedule:** Monday to Saturday 9am to 7pm and Saturdays from 9am to 2pm **Type of position:** Full time **Job Description** We are looking for a responsible, organized, and positive **Warehouse Assistant** to join our team. The individual will be in charge of handling merchandise, inventory control, and supporting daily warehouse operations. **Requirements** * **Education:** Completed high school or equivalent. * **Basic computer skills:** Computer proficiency and ability to learn internal systems. * **Adequate physical condition:** Ability to lift, move, and arrange merchandise. * **Organization and discipline:** Maintain order and follow established procedures. * **Ability to work under pressure** and in dynamic environments. * **Age:** 20 to 35 years old. * **Desirable:** Previous experience in warehouse, logistics, or inventory management. **Responsibilities** * **Receive, count, and organize merchandise** according to warehouse procedures. * **Clean and maintain the work area** to ensure a safe and orderly space. * **Record inventory entries, exits, and transfers** in the system used for inventory control. * **Assemble and prepare orders** requested by various internal departments. * **Conduct periodic inventories** of souvenirs and available items. * **Prepare reports and communicate** with the warehouse supervisor regarding movements, shortages, or incidents. **We Offer** * Statutory benefits * Job stability * Timely payment * Uniforms * Positive work environment

Av Del Ejército 110, Fray Junípero Serra, 63169 Tepic, Nay., Mexico

Indeed

Tax Manager

**Company Description** Susurros del Corazón, Auberge Collection, is a vibrant seaside enclave nestled between lush jungle-covered cliffs and a pristine stretch of coastline overlooking Banderas Bay in Punta de Mita, on Mexico’s Pacific coast. The resort features 82 ocean-view studios, casitas, and suites, along with 30 two- to five-bedroom beachfront homes and residences, including an exclusive seven-bedroom villa. The resort offers multiple dining venues, including Casamilpa, an exclusive farm-to-table restaurant serving Mediterranean cuisine with Mexican influences; La Boquita, an outdoor taqueria; as well as a pool bar, private cabanas, and captivating gourmet experiences exploring global flavors. ONDA, Wellbeing by Auberge, is a sanctuary where joy drives wellness, inviting guests into a holistic experience inspired by the rhythmic energy of ocean waves. Three infinity-edge pools with cascades leading down to the beach and the Morritos Kids Club create a haven for relaxation and family memories. A variety of adventures and unexpected experiences encourage exploration, celebrating Mexico’s rich culture and embodying the playful spirit of a luxurious, laid-back surf retreat in a pristine seaside oasis. For more information: auberge.com/susurros Connect with Susurros del Corazón, Auberge Resorts Collection on Instagram @SusurrosAuberge and \#AlwaysAuberge **Job Description** Join our team as Tax Manager at Susurros del Corazón in Punta de Mita, Mexico, reporting to the Deputy Director of Finance. You will ensure all expenses are properly recorded, as well as projects and additions to fixed assets. **Key Responsibilities** * Prepare, review, and file monthly and annual tax returns for ISR, IVA, ISH, ISN, and others, for both the hotel and our Civil Association. * Coordinate compliance with federal and state obligations before SAT, State Treasury, Municipal authorities, and other tax agencies. * Ensure proper stamping, issuance, and validation of CFDIs, including electronic invoices for income and payroll-related expense receipts, for both the hotel and the Civil Association. * Prepare documentation and tax evidence for internal and external audits. * Respond to requests from tax authorities (SAT, IMSS, INFONAVIT) and follow up on audits, electronic reviews, or on-site visits. * Support external auditor reviews by providing requested information, clarifying questions, and making necessary corrections. * Monitor and analyze changes in tax legislation, fiscal miscellany, SAT rules, and regulatory criteria affecting corporate tax liabilities. * Communicate relevant updates to management and involved departments. * Advise other departments on matters involving tax implications. * Assist in implementing internal tax controls, such as monitoring contractors providing services to the hotel who must be registered in REPSE. **Requirements*** Minimum Education: Bachelor's degree in Accounting or Finance. * Prior experience as Tax Manager. * Proficiency in Microsoft Office, advanced Excel, and accounting software. * Confidentiality, ethics, and responsibility. * Effective communication, analytical, and mathematical skills. * Minimum 5 years of experience. * Experience in hospitality. * Intermediate English preferred. **Additional Information** Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a craft-driven approach to luxury, capturing the essence of place through captivating design, exceptional cuisine, innovative wellness, and attentive, discreet service. With 30 distinctive hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most sought-after destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn: @Auberge and \#AlwaysAuberge

Nayarit, Mexico

Indeed

Hostess

**Company Description** A vibrant community on the pristine coast of Mexico, Susurros del Corazón is a private seaside enclave that combines natural beauty with the fun spirit of a luxuriously relaxed surf retreat. **Job Description** Join our team as Hostess at Susurros del Corazón in Punta de Mita, Mexico, reporting to the Restaurant Director. You will be responsible for elevating the Susurros del Corazón brand through the lens of culinary experiences. Performing your duties will ensure the highest service standards are met and that guest experiences exceed expectations. * Interact with guests regarding their needs, ensuring consistently attentive and high-quality service. * Welcome customers to the establishment, accurately inform them of wait times, manage the waiting list, and bid farewell to customers as they leave. * Manage reservations and maximize table/hammock/bar profitability at all times during restaurant operations. * Coordinate with service staff regarding available tables. * Ensure tables meet customer needs, such as providing a high chair if accompanied by small children, and guarantee proper accommodation for guests in wheelchairs or with specific inclusion requirements. * Stay informed about menu offerings, preparation methods, and cooking times to accurately inform customers. **Requirements** * Minimum of 1 year of experience in a similar position within luxury hospitality. * Willingness to work a flexible schedule. * Excellent overall communication skills. * Fluency in English and Spanish. **Additional Information** Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the place to life through captivating design, exceptional dining and spas, and warm yet discreet service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desired destinations. Visit aubergeresorts.com for more information about our collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @AubergeResorts and \#AlwaysAuberge.

Nayarit, Mexico