Scrum Master

### **Summary** Deliver the best customer experience to pharmacies and all customers served by Customer Care through deep customer knowledge, persona

• Support sales representatives
• Manage orders and returns
• Provide personalized customer service

Summary: This role provides analytical support for financial reporting, ensuring compliance and accuracy of data, and coordinating report preparation.

• Provide analytical support for FRA activities and decision-making.
• Contribute to accurate and timely financial reporting.
• Assist in supporting financial, reporting, and accounting processes.

Job Summary: This role provides analytical support to the FRA discipline for financial reporting, compliance, and data accuracy, coordinating the time

• Analytical support to managers for decision-making and projects.
• Contribution to analysis and reporting with emphasis on accuracy and compliance.
• Assistance in finance projects and fixed asset maintenance.

Summary: The Order to Cash Senior Specialist optimizes O2C processes, ensuring accurate cash collection and compliance, acting as a subject-matter exp

• Execute and optimize end-to-end Order to Cash processes
• Act as a subject-matter expert for O2C processes
• Partner with stakeholders to deliver operational excellence

### **Summary** * The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer

• Drive competitive sales growth
• Build deep customer relationships
• Collaborate with cross-functional teams

Summary: This role involves developing and managing Patient Support Programs to improve the experience of patients for whom Novartis develops innovati

• Develop & manage Patient Support Programs E2E
• Co-create and implement innovative & sustainable solutions
• Lead E2E projects and drive value delivery