We are seeking passionate talent eager to embrace agile development and emerging technologies to join our Development team under the vision and leadership of our CTO. If you are excited about solving complex technical challenges and boosting your productivity using cutting-edge tools, this opportunity is for you! **Job Objective** Your primary mission will be to ensure agile development, support, and integration of the company's systems. You will fully leverage AI assistants to accelerate the development cycle, automate resolution of operational incidents, and scale your technical capabilities to achieve seamless integration with our other technologies. **What Will Be Your Key Responsibilities?** * **Development and Integration:** Design, code, and maintain the company’s internal systems, ensuring clean architectures and smooth technical integration. * **Technical Support and Incident Resolution:** Timely address and resolve operational issues, minimizing business impact and automating recurring solutions. * **AI and Automation Usage:** Proactively adopt and implement AI assistants and tools to optimize delivery timelines and swiftly resolve complex incidents. * **Effective Communication and Tracking:** Maintain proactive and transparent communication with the technical team and area leaders, ensuring clear feedback on the status of assigned projects and tickets. * **Agile Methodology Collaboration:** Actively collaborate in production releases within required timelines, assuming direct responsibility for your assignments and departmental objectives. **What Are We Looking For in You? (Requirements)** **Experience:** * **2–3 years** of experience in **hybrid roles** combining Software Development and Technical Support. * **2+ years** of solid experience using and applying **Node.js**. * **2+ years** of experience working with **MySQL** databases. * **3+ years** of experience using **Git** in collaborative teams (expert branch management, *pull requests*, and strong code review practices). * **2+ years** of functional support, documentation, and **ticket resolution** (using Jira and chat-based support). * **2+ years** of demonstrable experience in **process automation** or internal process improvement development. * **2+ years** working under **agile methodologies** (Scrum, Kanban). * **2+ years** of professional experience in high-volume digital companies such as **SaaS, Fintech, or Proptech**. * **Practical, daily use of Artificial Intelligence** for code writing and optimization. * **Education:** Bachelor’s degree in Systems Engineering, Computer Science, or a related field. * **Experience:** Proven prior experience in hybrid Software Development and Technical Support roles (Dev-Support profile). * **AI-First Mindset:** Openness, interest, and ability to use generative AI tools (code assistants, automation tools) to accelerate development and research processes. * **Key Soft Skills:** * **Proactivity and Inquiry:** Ability to conduct thorough investigations and propose solutions without waiting for detailed instructions. * **Assertive Communication:** Skill in delivering clear, timely responses and consistent follow-up on operationally critical priorities. * **Sense of Urgency and Organization:** Full commitment to delivery deadlines and achieving production goals. **What Do We Offer You?** * Competitive salary based on experience and competencies. * Monthly food vouchers as an additional benefit. * Genuine opportunities for professional growth within a technologically evolving engineering team. * An excellent collaborative work environment driven by innovation. * 30 days’ year-end bonus * Savings fund * 100% IMSS payroll registration from day one * Profit-sharing Employment Type: Full-time, Indefinite-term Salary: $18,000.00 – $20,000.00 per month Benefits: * Savings fund * Option for indefinite-term contract * Food vouchers Work Location: On-site
Juan García
Indeed · HR
Juan García
Indeed · HR
