Control Desk

Description

Job Summary: Coordinate material inflows and outflows, handle customer requirements, and serve as the liaison between the customer and operations, following established procedures. Key Responsibilities: 1. Coordination of material inflows and outflows 2. Direct handling of customer requirements and requests 3. Serving as the liaison between the customer and operations A leading company in refrigerated storage is seeking Control Desk Job Objective Coordinate warehouse material inflows and outflows, handle special customer requirements and requests, and serve as the liaison between the customer and operations, adhering to established procedures. Responsibilities * Prepare receipts and dispatch documents * Reconcile receipts and deliver labels to the warehouse * Close dispatches * Print and prepare customer dispatches * Generate end-of-route application reports * Receive and release operators * Archive generated documents (reconciliations, dispatches, routes) * Assist customers via telephone or in person if they require something specific * Generate inventory reports and send them to the customer * Provide support to departments if they need information about a specific customer * Follow up with the warehouse on customer requirements * Provide the billing department with necessary reports for invoicing customer services, as well as authorization requests for additional services beyond standard ones * Report and follow up on receipt and/or shipment discrepancies * Generate service levels (pallet occupancy on floor) We Offer Base Salary Statutory Benefits Savings Fund Food Vouchers Our location is in Monclovita neighborhood, Escobedo, Nuevo León Salary: $12,000.00 - $12,001.00 per month Workplace: On-site employment