Browse
···
Log in / Register
Position Summary: We offer an opportunity to provide first- and second-level technical support to Apple users, with personalized customer service and service follow-up. Key Highlights: 1. First- and second-level technical support for Apple users 2. Personalized customer service and service follow-up 3. Passion for technology and Apple brand products MacStore. We are a leading company in the distribution of Apple products and services (APR. APPLE PREMIUM RESELLER), with over 30 years in the market and 76 branches across the entire Mexican Republic. Technical Support at MacStore Galerias Monterrey Nuevo Sur Responsibilities: Provide first- and second-level technical support to Apple users. Deliver personalized customer service. Follow up on completed services. Suggest additional services and promotions. Meet performance metrics and indicators. We Offer: Gross monthly salary: $11,000.00 (salary growth and service commissions). Monthly food vouchers: $350 Punctuality bonus: $900 Face-to-Face Life Bonus: $2500 Statutory and Above-Statutory Benefits: 100% IMSS contribution. Apple Certified Macintosh Technician certification. Direct employment contract with the company. 17-day Christmas bonus, increasing based on seniority. 12 vacation days. Vacation premium. Profit-sharing of up to 3 months. Life insurance and funeral expense assistance. Uniforms. Career advancement opportunities. Ongoing training. Additional Benefits After 3 Months (Permanent Staff): Savings fund. Commissions. Discounts from prestigious brands. Christmas bonus. Requirements: Education: Completed high school. Passion for technology and Apple brand products. Customer service orientation. Willingness to travel. Interest in sales. Strong verbal communication skills. Availability of time. Work schedule: Monday to Sunday, rotating shifts from 11:00 a.m. to 8:00 p.m. or 12:00 p.m. to 9:00 p.m. (rotating weekly rest days). · If you are interested and meet the profile, apply through this channel and we will contact you shortly.-Requirements- Minimum education: Upper secondary education - General High School years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist
