Technical Support Coordinator

Description

Job Summary: Ensure delivery of homes with quality and zero defects, coordinating repairs and warranty services to achieve customer satisfaction. Key Highlights: 1. Excellent work environment 2. Professional development and growth 3. Training programs At Ruba, we don’t just build homes—we also build a better workplace for our employees, certified by GPTW as one of the 100 Best Companies to Work For in Mexico. We invite you to join our team in Monterrey. TECHNICAL SUPPORT COORDINATOR Ensure homes are delivered to customers on time, with quality and zero defects; supervise and coordinate actions between construction and SC departments to execute repair and warranty services timely and properly, thereby achieving customer satisfaction. Requirements: Architecture or Civil Engineering degree 4 years of experience in a similar position Experience supervising mass housing construction Experience in customer service, after-sales support, and warranties Team leadership skills Proficiency in Office and Enkontrol Customer-service-oriented attitude Problem-solving ability Results-driven Communication and negotiation skills We Offer: Competitive salary Benefits exceeding statutory requirements Excellent work environment Professional development and growth Training programs. -Requirements- Minimum education: Higher education – Bachelor's degree 3 years of experience Knowledge: Leadership, teamwork, quality, customer service Keywords: resident, supervisor, foreman, assistant manager, responsible person, coordinator, manager, captain, care