**Body Shop Advisor\- Ford Santa Anita.** **Location:** Av. Camino Real a Colima 490, Centro, 45600 Santa Anita, Jal. **Working Hours:** Monday to Friday 9:00 to 19:00; Saturday 9:00 to 14:00 **Department:** Body Shop and Painting / Collision Center At **Ford Santa Anita Body Shop**, we are seeking a **Body Shop Advisor** to join our team, providing specialized customer service and comprehensive follow-up on aesthetic and structural vehicle repair processes. **Main Responsibilities:** * Customer service and advisory support in the body shop and painting area. * Reception of accident-damaged or aesthetically impaired vehicles. * Preparation and explanation of repair estimates. * Tracking of repair orders and delivery timelines. * Ongoing communication with insurance companies and customers. * Coordination with the technical department to ensure service quality. * Closing of repair orders and vehicle delivery to customers. **Requirements:** * Minimum education level: Completed high school (technical degree or related field preferred). * Minimum 1 year of experience as a body shop and painting advisor or in a collision center. * Knowledge of repair processes, damage assessment, and insurance procedures. * Proficiency in basic office software and management systems. * Excellent customer service skills and strong communication abilities. * Organizational skills, follow-up capability, and results-oriented mindset. **We Offer:** * Statutory benefits (IMSS, INFONAVIT, AFORE) * Savings fund * Preferential rate for Major Medical Expenses Insurance * Exclusive discounts on medical insurance with Platinum membership * Agreements and benefits for employees * Job stability and growth opportunities * Excellent work environment If you have experience in customer service and body shop and painting processes, **we invite you to apply and become part of our team**. Employment Type: Full-time Salary: Up to $20,150.51 per month Work Location: On-site