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Here, you will be responsible for processes, analysis, operational follow-up, and continuous improvement in relationships with strategic accounts.\n\nWhat will you do in this role?\n\n* Manage and track purchase orders through retail/self-service portals.\n* Serve as the primary contact point between retail customers and internal departments (logistics, planning, billing).\n* Ensure on-time delivery, adherence to agreed-upon dates, and service-level commitments.\n* Analyze service, order, and deviation KPIs to support decision-making.\n* Develop reports and dashboards using advanced Excel.\n* Identify process improvement opportunities that enhance operational efficiency and customer experience.\n* Support coordination and follow-up of the customer service team’s activities.\n\nWhat are we looking for in you?\n\n* Completed bachelor’s degree and official diploma in Industrial Engineering, Logistics, Business Administration, or related field.\n* **2–5 years** of experience in customer service, logistics, or supply chain, specifically with **retail/self-service clients**.\n* **Mandatory experience managing retail portals** (Walmart, Soriana, Oxxo, and/or Chedraui).\n* Proficiency in **advanced Excel** (pivot tables, dashboards; macros preferred).\n* Analytical, organized, and results-oriented profile.\n* Ability to collaborate across multiple departments and perform effectively under operational pressure.\n\n*Call center or traditional customer service experience is not considered.*\n\nWhat do we offer?\n\n* Competitive salary and benefits exceeding statutory requirements.\n* Major medical expense insurance and food vouchers.\n* Professional development plan within the supply chain and retail customer service function.\n* Dynamic, structured work environment with real-world challenges.\n* Direct exposure to strategic retail-chain clients.\n\nEmployment type: Indefinite-term contract\n\nSalary: $30,000.00 – $35,000.00 per month\n\nBenefits:\n\n* Life insurance\n* Food vouchers\n\nApplication questions:\n\n* Do you have experience managing portals with retail-chain clients? (Specifically Walmart, Chedraui, Soriana, Oxxo) MANDATORY REQUIREMENT — DO NOT APPLY IF YOU LACK THIS KNOWLEDGE.\n* Do you hold your official diploma and professional license?\n* What is your date of birth?\n* Which advanced Excel tools do you master (macros, dashboards, pivot tables)?\n\nWork location: On-site","price":"$MXN 30,000-35,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766585331000","seoName":"senior-customer-service-analyst-retail-customers","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-villa-victoria/cate-sales-outbound/senior-customer-service-analyst-retail-customers-6484292241651312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e7c83322-fe62-4cbf-bb3a-2dd195f002d0","sid":"2c9fb6e4-2fa3-43c2-9629-be98092fe7f5"},"attrParams":{"summary":null,"highLight":["Manage purchase orders via retail portals","Primary contact point between retail customers and internal departments","Advanced Excel and KPI analysis"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Toluca de Lerdo,Estado de México","unit":null}]},"addDate":1766585331379,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1559","location":"Calle Ignacio Allende 196, Santa Cruz, 52140 Metepec, Méx., Mexico","infoId":"6484213546995312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Academic Tutor","content":"**Join a team that transforms lives!** A prestigious preparatory school in Metepec is seeking an Academic Tutor!\n\n**Key Responsibilities:**\n\n* Provide continuous guidance to students in their academic and personal lives.\n* Coordinate efforts with teachers and other educators to monitor student performance.\n* Identify emotional, academic, or spiritual needs and refer them to the appropriate departments.\n* Conduct formative dialogue sessions, plan activities, and maintain mentoring logs.\n* Propose personal development opportunities and assist students in creating short- and medium-term life plans.\n* Participate in planning meetings and continuous improvement initiatives.\n\n**Essential Requirements:**\n\n* Completed bachelor’s degree with official diploma and professional license (preferably in Psychology or Pedagogy).\n* Minimum two years of prior experience as a tutor or academic counselor.\n* Passion for working with adolescents.\n* Residence near Metepec.\n\n**We Offer:**\n\n* Major medical expense insurance\n* Life insurance\n* Savings fund\n* Grocery vouchers (10% additional to salary)\n* Competitive salary (negotiable during interview)\n* Excellent work environment and professional development opportunities\n\nAre you interested in joining a purpose-driven, vocation-based team? **Apply now and transform the future with us!**\n\nEmployment Type: Part-time\n\nSalary: $20,000.00 – $23,000.00 per month\n\nBenefits:\n\n* Salary increases\n* Company parking\n* Medical expense insurance\n* Additional vacation days or paid leave\n* Grocery vouchers\n\nWork Location: On-site employment","price":"$MXN 20,000-23,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766579183000","seoName":"Tutor+Acad%C3%A9mico","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-villa-victoria/cate-other25/tutor%2Bacad%25c3%25a9mico-6484213546995312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"bc0c0ec1-d05e-418a-a088-157c5421d64d","sid":"2c9fb6e4-2fa3-43c2-9629-be98092fe7f5"},"attrParams":{"summary":null,"highLight":["Support students academically and personally","Coordinate with teachers for student performance","Offer medical insurance and competitive salary"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Metepec,Estado de México","unit":null}]},"addDate":1766579183358,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1384","location":"Calle Ignacio Allende 196, Santa Cruz, 52140 Metepec, Méx., Mexico","infoId":"6484095919757012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Advisor","content":"The primary objective is to ensure that the customer has a positive experience, resolve their questions, manage their requests, and represent the company’s values through attentive, respectful, and effective service.\n\nKey responsibilities of the Customer Service Advisor:\n\n\\-Answer questions regarding products, services, deliveries, exchanges, or warranties.\n\n\\-Follow up on requests.\n\\-Collect information to improve internal processes.\n\n\\-Customer Service Advisors interact with customers through various communication channels, such as telephone calls, emails, live chats, or in-person interactions. 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We seek individuals who appreciate the calm of the night and understand that behind every camera lies responsibility: safeguarding what our clients value most.\n\n**Your day-to-day responsibilities**\n\n* Monitor CCTV cameras and security systems in real time.\n* Detect and report any abnormal situations.\n* Coordinate with field personnel when required.\n* Maintain clear communication with supervisors and clients.\n* Ensure monitoring equipment functions properly.\n* Submit simple yet comprehensive reports upon shift completion.\n\n**What we’re looking for in you**\n\n* Age: 25–45 years old.\n* Minimum education: Completed high school.\n* Minimum experience: 1 year in monitoring or security.\n* Basic computer skills.\n* Availability for a fixed night shift.\n* Responsible, committed, and professional appearance.\n\n**What we offer you**\n\n* **Fixed salary of $8,000 MXN + $2,000 monthly bonus.**\n* Biweekly payments, always on time.\n* Statutory benefits from day one.\n* Ongoing training to support your continued growth.\n* Genuine opportunities for career advancement within the company.\n* A professional yet collaborative and friendly work environment.\n\n**The ideal candidate**\n\nWe seek someone attentive, highly focused, and capable of responding quickly. You should be proactive, communicate effectively, and remain calm under any circumstances.\n\n**How to apply**\n\nIf you meet the profile and wish to join a solid, growing company:\n\n* Contact us via WhatsApp or phone call:\n* 722 893 3809\n* 722 114 3689\n* Apply directly through this channel.\n* Or visit our offices: **HCS Corporate Toluca, Calle Nabor Carrillo, Manuel M. Flores 202, Colonia Vértice, C.P. 50150, Toluca de Lerdo, State of Mexico** (behind IMSS Clinic 220, near the bus terminal).\n\nJob Types: Full-time, Permanent\n\nPay: Up to $10,000.00 per month\n\nApplication Question(s):\n\n* Is it easy for you to commute daily to our offices near the bus terminal in Toluca?\n\nWork Location: In person","price":"$MXN 8,000-10,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766569965000","seoName":"cctv-monitor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-villa-victoria/cate-other25/cctv-monitor-6484095554893012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"68d7e00a-6563-44fd-8b63-7f578b74778a","sid":"2c9fb6e4-2fa3-43c2-9629-be98092fe7f5"},"attrParams":{"summary":null,"highLight":["Monitor CCTV cameras in real time","Base salary $8,000 + $2,000 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AGENT**\n\n**Profile:**\n\n* Education: High school diploma, incomplete or completed bachelor’s degree\n* Experience: Minimum 1 year in telemarketing and service appointment scheduling at a dealership\n* CRM system proficiency\n* Customer service skills\n\n**Knowledge:**\n\n* Promotion and prospecting techniques.\n* Basic knowledge of automotive mechanics (desirable but not mandatory).\n\n**Skills:**\n\n* Ability to work under pressure to achieve results.\n* Time and task management.\n* Commitment to quality and customer orientation.\n* Strong oral and written communication skills.\n* Loyalty to the brand and company.\n* Focus on continuous improvement.\n* Positive attitude.\n* Dynamic personality.\n* Service-oriented mindset.\n\n**We offer:**\n\n* Competitive base salary plus attractive commission structure.\n* Job stability and a positive work environment.\n* Opportunities for professional growth.\n\nEmployment type: Full-time, indefinite-term contract.\n\nSalary: $8,364.00 – 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The ideal candidate is responsible, organized, and enjoys interacting with customers while achieving goals.\n\n**Key Responsibilities**\n\n* Attend to and follow up with customers via phone, in person, or chat.\n* Present and explain products/services according to customer needs.\n* Manage sales from initial contact through to closing.\n* Resolve inquiries, issues, and ensure customer satisfaction.\n* Participate in departmental training sessions and meetings.\n* Meet monthly sales and service targets.\n\n**Requirements**\n\n* Prior experience in sales or customer service (minimum 6 months preferred but not mandatory).\n* Excellent verbal and written communication skills.\n* Friendly demeanor and solution-oriented approach.\n* Proactive attitude with a results-driven mindset.\n* Basic proficiency with digital tools.\n\n**We Offer**\n\n* **Competitive base salary**.\n* **Attractive commissions**, with potential to increase monthly income.\n* **Performance and goal-achievement bonuses**.\n* Statutory benefits and above-standard benefits (if applicable).\n* Paid initial and ongoing training.\n* Excellent work environment.\n* Opportunities for career growth within the company.\n\nEmployment Type: Full-time, Part-time, Indefinite-term, Seasonal\n\nSalary: $5,227.63 – $13,679.95 per month\n\nBenefits:\n\n* Discounts and preferential pricing\n* Flexible working hours\n* Option for indefinite-term contract\n* Major medical expense insurance\n\nWork Location: On-site employment","price":"$MXN 5,227-13,679/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765743834000","seoName":"sales-executive-and-customer-service","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-villa-victoria/cate-customer-service-call-center/sales-executive-and-customer-service-6473521080435312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"7327a2eb-3843-4f7d-9b90-21057d5c7851","sid":"2c9fb6e4-2fa3-43c2-9629-be98092fe7f5"},"attrParams":{"summary":null,"highLight":["Competitive base salary","Attractive commissions","Performance bonuses available"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Toluca de Lerdo,Estado de México","unit":null}]},"addDate":1765743834408,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1623","location":"Av. 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Sales Associate for Focomex and Ilmex Total**\n\n**About Us:** We are a self-service store in Toluca, committed to delivering the best shopping experience to our customers. We seek energetic individuals with a service-oriented attitude.\n\n**We Are Looking For:** A friendly, responsible, and eager-to-learn sales associate. 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