Technical Support Engineer

Description

Job Summary: Technical Support Engineer providing customer support, LAN/WAN fault analysis and resolution, network service configuration and installation, and cabling management. Key Highlights: 1. Customer support and LAN/WAN fault resolution 2. Configuration and installation of network services and devices 3. Responsible for incident resolution and cabling management **Technical Support Engineer** **Requirements:** * Bachelor's degree or Engineering degree in Communications and Electronics, Computer Systems, Telecommunications, or related fields. * Knowledge of Routing and Switching, Voice/Data/Video Networks, and FTTH. \* **Experience:** * Customer support * LAN/WAN fault analysis and resolution * Configuration and installation of various network services and devices **Responsibilities:** * Responsible for resolving incidents via MO and FO. * Cabling work compliant with EIA/TIA 568B standard. * Operational fieldwork. * Work at heights. Interested candidates are encouraged to apply for this position. Employment type: Full-time Salary: Up to $18,000\.00 per month Education: * Incomplete or ongoing bachelor's degree (Preferred) Experience: * Technical support: 1 year (Preferred) Work location: On-site employment