On-Site Technical Support Jr – Toluca South

Description

Job Summary: We are seeking an on-site technical support professional for convenience stores, focused on resolving hardware and software incidents. Key Highlights: 1. Comprehensive support for PCs, point-of-sale systems, peripherals, and CCTV 2. Management of computing equipment: preparation, installation, and configuration 3. Inventory maintenance and hardware movement tracking Join Stefanini! At Stefanini, we are more than 30\.000 brilliant minds, connected from 41 countries, doing what we love and co\-creating a better future. Don’t miss out! On-site support for convenience stores in Toluca South **Responsibilities and Duties** * Full support for the PC fleet, point-of-sale systems, and peripherals (PIN pads \- ticket printers \- etc) * Full support for the CCTV fleet * Basic network equipment support * On-site resolution of hardware and software incidents * Preparation, installation, configuration, and replacement of computing equipment * Equipment customization and data restoration * Preparation of equipment for delivery to vendors and end users * Maintenance of up-to-date hardware inventory * Manual registration and tracking of equipment movements \- shipping documents **Requirements and Qualifications** * Technical degree in Systems, Computer Science, Industrial Engineering, Logistics, or related fields. * Experience in operational asset, inventory, or warehouse management * Minimum 6 months of professional experience. * Technical knowledge of hardware (HW) * Technical knowledge of CCTV maintenance * Familiarity with ticketing system (TKTS) management tools * Valid driver’s license **Additional Information** What will you gain by working with us? * Statutory benefits * Fixed monthly bonuses for punctuality, attendance, and restaurant support * Grocery vouchers * Discounts with entertainment companies, gyms, language schools, universities, and more * Professional training and career development program Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, Stefanini transforms tomorrow — together. Here, every action matters, and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you are a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we’re the right fit for you. Come and build a better future — together!