Junior On-Site Technical Support – Toluca/Metepec

Description

Job Summary: We are seeking an on-site technical support professional for convenience stores, responsible for maintaining the technology fleet and ensuring the operational continuity of hardware and software. Key Highlights: 1. Comprehensive on-site technical support for systems, point-of-sale terminals, and peripherals. 2. Inventory management and control of technological assets. 3. Opportunities for professional training and career growth. Join Stefanini! At Stefanini, we are more than 30\.000 brilliant minds, connected from 41 countries, doing what we love and co\-creating a better future. You definitely don’t want to miss out! On-site support for convenience stores in Toluca/Metepec **Responsibilities and Duties** * On-site technical support for all PCs, point-of-sale terminals, and peripherals (PIN pads \- ticket printers \- etc.) * On-site technical support for all CCTV systems * Basic network equipment support * On-site resolution of hardware and software incidents * Equipment preparation, installation, configuration, and replacement * Equipment personalization and data restoration * Preparation of equipment for delivery to vendors and end users * Maintaining up-to-date hardware inventory records * Manual registration and tracking of equipment movements \- shipping documents **Requirements and Qualifications** * Technical degree in Systems, Computer Science, Industrial Engineering, Logistics, or related fields. * Experience in operational asset, inventory, or warehouse management * Minimum of 6 months of professional experience * Technical knowledge of hardware (HW) * Technical knowledge of CCTV maintenance * Familiarity with ticket management (TKTS) tools * Valid driver’s license **Additional Information** What benefits will you receive by working with us? * Statutory benefits * Fixed monthly bonuses for punctuality, attendance, and cafeteria support * Grocery vouchers * Discounts with entertainment companies, gyms, language schools, universities, and more * Professional training and career development plan Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, Stefanini transforms tomorrow — together. Here, every action matters and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you are a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we’re exactly what you’re looking for. Come and build a better future — together!