Junior On-Site Technical Support – Toluca Metepec

Description

Job Summary: We are seeking an on-site technical support professional to maintain and configure computing equipment, point-of-sale systems, and security systems in retail stores. Key Highlights: 1. Comprehensive on-site technical support for hardware and software. 2. Management of assets and inventories of technological equipment. 3. Opportunity for training and professional growth. Join Stefanini! At Stefanini, we are more than 30\.000 brilliant minds, connected from 41 countries, doing what we love and co\-creating a better future. Don’t miss this opportunity! On-site support for convenience stores in Toluca Metepec **Responsibilities and Duties** * Support for the entire fleet of PCs, point-of-sale systems, and peripherals (PIN pads \- ticket printers \- etc.) * Support for the entire CCTV system fleet * Basic support for network equipment * Resolution of hardware and software incidents on-site * Preparation, installation, configuration, and replacement of computing equipment * Equipment customization and data restoration * Preparation of equipment for delivery to vendors and end users * Maintenance of up-to-date hardware inventory * Manual registration and tracking of equipment movements \- shipping documents **Requirements and Qualifications** * Professional with technical studies in systems, computer science, industrial engineering, logistics, or related fields. * Experience in operational management of assets, inventories, or warehouses * Minimum of 6 months of professional experience. * Technical knowledge of hardware (HW) * Technical knowledge of CCTV maintenance * Familiarity with ticket management (TKTS) tools * Valid driver’s license **Additional Information** What will you gain by working with us? * Statutory benefits * Fixed monthly bonuses for punctuality, attendance, and restaurant support * Grocery vouchers * Discounts with entertainment companies, gyms, language schools, universities, and more * Training and professional growth plan Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, Stefanini transforms tomorrow—together. Here, every action matters and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you are a disruptive individual, committed to continuous learning, and innovation is part of your DNA, then we’re the right fit for you. Come and build a better future— together!