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technical support supervisor
MXN 12,500/year
Indeed
Full-time
Onsite
No experience limit
No degree limit
Francisco I. Madero 815, De Tequisquiapan, 78250 San Luis Potosí, S.L.P., Mexico
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Description

*This vacancy comes from the Talenteca.com job board* ### **Vacancy for the company Sears in Tangamanga - San Luis Potosí, San Luis Potosi** **ARE YOU SKILLED WITH COMPUTERS AND DO YOU LIKE HELPING OTHERS?** THIS POSITION IS FOR YOU! We are looking for a **Basic Technical Support Supervisor** eager to grow in the IT field. **WHAT YOU NEED TO KNOW:** Responsible for ensuring the proper functioning of technological and operational activities in the store, guaranteeing that systems and equipment are available and working to support team performance and customer satisfaction. **YOUR MISSION WILL BE...** * Manage and supervise the correct operation of operational support in the store. * Provide technical support and training to staff on the use of technological tools and store systems. * Monitor and control the inventory of technological equipment. * Diagnose and resolve incidents and operational issues that could affect customer experience or sales team performance. **KEY REQUIREMENTS TO JOIN US ARE:** * Education: Completed Technical Degree or High School in Systems, Computer Science, Computing or related field. * Experience as a first-level technical support executive, on-site, serving commercial businesses or technology companies. * Solid knowledge of hardware installation and maintenance (PCs, wired installations, networks), software installation and updates (operating systems, software packages, servers, data), point-of-sale systems, printers, CCTV, etc. * Availability: Monday through Sunday. **WHAT WE OFFER** **Competitive fixed salary: $12,500** **Statutory benefits from day one:** * **1\. IMSS**, for you and your family. * **2\. Afore**, manage your retirement savings. * **3\. Infonavit**, benefit your home. * **4\. Fonacot**, for any unforeseen situation. * **5\. Vacations,** enjoy time with your loved ones. * **6\. Sunday bonus,** * **7\. Vacation bonus,** * **8\. Christmas bonus,** an extra year-end payment. * **9\. Parental leave,** * **10\. Bereavement leave,** * **11\. Profit sharing.** * **Additional benefits beyond legal requirements:** * **1\. Grocery vouchers** of **10% additional** to salary: $1,250 * **2\. Savings fund,****10%** helps you save and get more from your money. * **3\. Life insurance,** protect those you love most, * **4\. Savings box** 10% with higher loan availability and better returns than a bank, * **5\. Major medical expenses coverage,** anticipate future issues, * **6\. And many more.** Employee discounts and over 30 exclusive benefits for being part of Mexico's largest group. Professional growth and development plan. Job stability. **The team is waiting for you!** **Interested candidates who meet the profile and whose salary expectations match the offer, please apply through this platform with an updated CV in Word or PDF format.** *Must have retail experience; not financial product sales, not administrative roles.* "In accordance with the provisions of the Federal Law on Personal Data Held by Private Parties", your personal data included in this application are protected and will not be transferred, assigned or exchanged with any other company without your express consent". **Desired education level:** Upper Secondary **Desired experience level:** Intermediate Level **Departmental function:** Commercial / Sales **Industry:** Retail / Retail Trade **Skills:** * Leadership * Organization *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=68eecd1e3e00003e001dfb27\&source\=indeed*

Source:  indeed View original post
Juan García
Indeed · HR

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Indeed
Juan García
Indeed · HR
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