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Call Center & Customer Service in Villa de Cos

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Villa de Cos

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Location:Villa de Cos

Category:Call Center & Customer Service

Sales Operations Analyst64986429904770120

Sales Operations Analyst

**Are you looking for an exciting opportunity working for a Global Technology Leader?** At Aviat Networks, we take great pride in hiring a workforce that is committed to supporting and strengthening our values and attributes. If you are a results\-oriented, customer centric and innovative thinker who also takes pride in personal and professional integrity, Aviat Networks is the ideal next step in your career. We are looking for people who love to solve problems, enjoy change, and know how to have fun so come and join a dynamic team that strives to bring communications to the world. Aviat Networks is the world’s largest independent supplier of wireless transmission systems. We are recognized worldwide for cutting\-edge 5G, backhaul, networking solutions and services. Customers in more than 135 countries depend on Aviat Networks to build, expand, and upgrade their voice, data, and video solutions. **About the Role:** The Sales Operations Analyst is responsible for driving business excellence and enhancing customer satisfaction within the Americas region. Responsibilities include optimizing sales processes, forecasting demand, analyzing and reporting data, managing the sales funnel, and continuously improving operations. Additionally, the role involves administering Salesforce to support the Executive Leadership team in making informed business decisions. Strong analytical skills and proficiency in Salesforce administration are essential for success in this position. **Responsibilities:** * Proactively manage, analyze, coordinate, and communicate monthly and forward\-looking sales forecast data. * Sales Force Management (Reports/Dashboards, New accounts/Update approval) * Analyze pipeline and facilitate faster\-moving sales funnel * Analyze CRM * Manage weekly funnel reviews with regional TMs to ensure accountability and win/loss sharing * Ensure linkage between functions that support sales forecast (Sales, Demand, Supply, Order Fulfillment, Finance, Marketing). * Sales forecast and performance analysis and reporting (sales forecast accuracy \& productivity metric improvements) * Management of the Salesforce process used in each region * Enhance sales conversion rates. * Prepare Sales Reporting * Track and facilitate Growth Strategy initiatives * Collect metrics to consolidate and refine bookings forecast. * Collect metrics on NPS and other customer satisfaction metrics. * Provide backup to Sales Operations Manager for Revenue Activities + Revenue forecast tracking including (BTR, Equipment backlog and services + Annual Plan Preparation + Organize Monthly Regional Sales meetings with CEO/VP * Other duties as assigned. **Qualifications \& Competencies:** * Degree in Business Administration, Sales, Marketing, or related field * 5\-8 years minimum experience in Sales Operations, Sales management, or related field * Advanced experience in Salesforce, data analysis and sales forecasting * Demonstrated experience in strategic planning, process improvement and implementing sales strategies * Proficiency in CRM software – Salesforce or other sales automation tools * String analytical skills with the ability to interpret sales performance metrics and translate into actionable insights * Familiar with sales forecasting methods, sales analytics, and pipeline management * Organizational and time management skills * Problem\-solving skills and the ability to adapt to changing business environments * Attention to detail, strong focus on accuracy and efficiency and time management skills * Excellent communication skills, both written and verbal, with the ability to collaborate across departments **We encourage you to read our Candidate Privacy Notice. You have the right to withdraw your consent at any time. To do this you can email us at privacy@aviatnet.com.** **Aviat Networks provides equal employment opportunity for all applicants and employees. The Company does not discriminate against applicants or employees on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran or military status, disability or any other legally recognized protected basis under federal, state or local law.** **Aviat Networks offers a competitive benefits package. Apply NOW to learn** **For positions in California, Colorado, or New York City you may contact us at** human.resources@aviatnet.com **for the salary range for this position (include the exact Job Title as it reads above).**

Negotiable Salary

Service Cloud Project Manager / Lead- bilingual64844682180227121

Service Cloud Project Manager / Lead- bilingual

The Project Manager (PM) for the Service Delivery Team is responsible for planning, coordinating, and delivering projects that enhance customer service operations across Salesforce Service Cloud, call center technologies, and associated enterprise systems. This role ensures projects are executed on time, within scope, and within budget while supporting stakeholders across Service, IT, and operations. The PM oversees project planning, delivery governance, issue/risk management, cross\-team coordination, and ensures alignment between business outcomes and technical execution. Experience with call center environments and Salesforce Service Cloud is essential. **Key Responsibilities** **Project Planning \& Governance** * Develop and maintain detailed project plans, timelines, milestones, and RAID logs (Risks, Assumptions, Issues, Dependencies). * Define project scope, objectives, and success criteria in collaboration with business and technical leaders. * Create and manage resource plans, sprint plans, and dependency schedules across teams. **Delivery Management** * Coordinate delivery teams including admins/developers, architects, QA, call center operations, and external vendors. * Ensure alignment between business requirements and technical implementation. * Track progress against milestones and provide delivery oversight to ensure projects remain on schedule. * Facilitate standups, status meetings, sprint ceremonies (as needed), and cross\-team checkpoints. **Stakeholder Communication** * Serve as a primary point of contact for Service, IT, leadership, and vendor stakeholders. * Prepare and deliver project status reports, dashboards, and executive updates. * Communicate scope changes, risks, blockers, and mitigation strategies promptly and transparently. **Salesforce Service Cloud \& Call Center Coordination** * Oversee projects involving: + Case Management enhancements + Omni\-Channel routing and configuration + Knowledge base improvements + CTI/Telephony integrations + Digital service channel deployment (chat, SMS, email\-to\-case) + Agentforce AI, bots, automation, macros + Reporting and dashboard enablement * Work closely with call center supervisors to understand operational impacts and schedule testing, rollout, and training activities. **Cross\-Functional Collaboration** * Coordinate with leads across multiple teams including Salesforce Platform, Call Center Ops, QA, Training, and Change Management. * Ensure technical decisions are aligned with business needs and platform constraints. * Organize cross\-team to clarify processes, data flows, and decision points. **Risk, Issue \& Dependency Management** * Identify risks early and maintain a mitigation/contingency plan. * Monitor and escalate project issues that impact scope, timelines, or budget. * Track dependencies (e.g., telephony provider updates, Service Cloud features, data integrations) that affect overall delivery. **Testing \& Deployment Support** * Coordinate UAT cycles, testing schedules, and defect triage with QA and business testers. * Ensure all deployment readiness tasks—training, documentation, release notes, support models—are completed before go\-live. * Work with technical teams to verify production launch plans, rollback strategies, and post\-deployment validation. **Change Management \& Adoption** * Partner with Training and Change Management teams to prepare end users for new functionality. * Ensure communication plans, job aids, and knowledge articles are delivered ahead of launch. **Qualifications** **Required** * 4\+ years of project management experience in IT, CRM, or customer service systems. * Proven track record delivering projects in environments using Salesforce Service Cloud or similar CRM/service platforms. * Strong knowledge of call center operations, service workflows, and telephony/CTI systems. * Experience managing cross\-functional technical teams. * Solid command of project management methodologies. * Excellent communication, facilitation, and leadership skills. **Preferred** * Salesforce certifications (Administrator, Service Cloud, or Business Analyst) a strong plus. * Experience with: + Agentforce or AI\-driven service capabilities + Workforce management tools + Knowledge\-centered support (KCS) + Nonprofit or healthcare customer service operations * PMP, CSM, PMI\-ACP, or similar certifications. **Role Attributes** * Highly organized and detail\-oriented. * Strong facilitator with excellent follow\-up discipline. * Able to translate business needs into actionable project plans. * Comfortable managing multiple workstreams simultaneously. \#ProjectManager \#SalesforceServiceCloud \#Salesforce \#CustomerExperience \#CallCenter \#CRM \#Agile \#RemoteJobs \#LATAM Track post\-launch adoption and escalate needs for enhancements or support.

Negotiable Salary

Remote Settlement Negotiator (Personal Injury – Latin America)64843839622914122

Remote Settlement Negotiator (Personal Injury – Latin America)

The Accident Guys' personal injury law firm located in Los Angeles, California seeks a full\-time, **VIRTUAL SETTLEMENT NEGOTIATOR** who could oversee and negotiate bodily injury claims for Plaintiffs’ side claims. We are looking for someone with confidence, strong communication skills, resilience, and responsible. COMPENSATION $5 \- $6\.00 USD/Hour \+ bonus opportunities Full Time 40 hours/week Skills and requirements: Computer Requirements: Macbook Air/Pro atleast 2020 or Windows PC atleast 16GB RAM, Core i5 Dual Monitor Required within 30 days of employment Personal injury law experience preferred but NOT required. 2\+ years VA (Virtual Experience) / BPO experience 2\+ years of phone support experience with strong verbal communication. Excellent English communication skills, both written and verbal. Strong negotiation and settlement abilities. Detail oriented, highly\-organized and a team player. Friendly attitude / works well with others. Tech Savvy and adaptable to new systems and tools. Strong time management skills with keen attention to detail. Exceptional organization skills Proactive and able to work effectively with minimal supervision. Ability to effectively manage multiple tasks at once in a fast\-paced environment. Driven, resilient, and relentless. Must be eager to learn, grow and excel in responsibilities. Ability to work 9:00 am \- 6:00 pm Pacific Standard Time without any issues Responsibilities: Negotiate personal injury cases against insurance companies. Review/Edit/Submit Demand Packages. Negotiate Settlement of Bodily Injury Claims. Client Communication. Review cases to maximize settlement compensation. Provide 5 Star Customer Service with confidence. BENEFITS \& PERKS: PTO (Holidays, Birthdays Off, Sick/Vacation) HMO Reimbursement, Government Benefit Reimbursement, Life Insurance Reimbursement Technology Reimbursement End of Year Bonus Competitive Salary Paid Training Permanent WFH (Work from Home) Paid breaks Full Time Position Salary Increase Opportunities Monthly Bonus Opportunities Apply if you’re ready to build a long\-term career! Job Type: Full\-time Pay: $89\.95 \- $107\.94 per hour Expected hours: 40 per week Work Location: Remote

$MXN 89-107/day

Remote Phone Sales Associate64673069536899123

Remote Phone Sales Associate

**About Us:**Red Stag is in the business of buying and selling land across the United States. Essentially, we buy land from owners at a discount that they do not want, or no longer need, or just don't care about. Oftentimes they bought the property for some reason, for instance, to build a cabin, but they've given up on that dream now and they're willing to sell at a discount because they're older and getting the most they can for the land isn't the most important thing to them anymore. Imagine you have a garage sale and you’re selling a guitar. You've put a price tag on there for $10 and then someone came up to you and said, "I'll give you $5 right now." You don't necessarily love that offer, but it's a garage sale after all, and they have $5, so you give them the discount and move on. That's what we do with land owners. The only thing is… we reach out to them first and see if they want to sell. If they do, we provide them a discounted offer. Some people say yes, it’s a numbers game. **What You’ll Do:** * You will be cold calling to generate leads and also closing those same leads. This is a hybrid cold caller \+ sales closer position. (\~2000 to \~2700 cold calls per day). * Have conversations with leads to qualify them based on timeline, motivation, and price. * Once you've found a warm/hot lead, your job is to spend quality time with this on the phone to understand their situation, learn about the property, uncover their true motivations, determine their asking price, make an offer and then negotiate to close the deal. * This sales position is sort of like fishing. Once you've found a good lead, you should stop cold calling and reel them as fast as you can. * It typically takes between 1 to 3 calls to get a landowner to sign a contract (if they're interested in selling). Follow up is key. **Monthly KPI You’ll Need To Hit:** * 20,000 to 40,000 dials per month * 15 to 20 hot leads per month. * 1 to 3 signed contracts per month. **What Your Day Will Look Like:** * 80% of your day will consist of calling new land owners. * 20% of your day will consist of having conversations with warm/hot leads, handling sales objections, sending contracts, reviewing contracts over the phone with leads, following up with leads over phone/txt/email. **Typical Sales Call Flow:** * First Call/Cold Call: determine if they want to sell, what they want for it, what their true motivation is for selling, learn about the condition of the land, etc. Book a follow\-up call for the next day for a finalized offer on their property. * Offer Call: Provide the seller with a finalized offer that our internal assessor determined based on the condition of the property and our internal budget. Negotiate up to a Maximum Allowable Offer (MAO) **Who We’re Looking For:** * At least 2 years of experience in phone sales or a call center environment. * Real estate experience is NOT required, just the gift of the gab. If you're great at sales and conversationalist, then you will succeed here. We will teach you everything you need to know about real estate. * Zero foreign accent (South African/British accent is OK). Our leads are very sensitive to foreign accents and you will need to come up as an American over the phone. * You prefer to follow a sales framework over a script. You’re having real conversations with real human beings. Scripts make you robotic. Of course there’s standard information you’re going to need to grab from leads but your ability to connect with folks and navigate conversations naturally is going to make you the most successful. * You have experience with cold calling. * You're able to explain the common types of objections and how to overcome them. * You have experience working with a CRM such as Follow Up Boss, GoHighLevel, etc. * You take pride in taking good call notes and staying organized. You understand that money is made in the follow\-up. * You consider yourself someone that is into self\-improvement, and you're always looking for ways to improve your sales skills. * Candidates that have real estate sales experience is a bonus. * Candidates that have lived in the U.S. before and understand American culture are highly preferred. If you haven't, please still apply but we have found that it is a good indicator of your ability to connect with leads on a cultural level. **Tools You’ll Use:** * CallTools (triple\-line dialer) * Follow Up Boss (CRM) * DocuSign or similar for contracts **Working Hours:** * Monday to Friday. 8am CST to 5pm CST. **Compensation:** * Hourly: $5 to $8 per hour, depending on experience and performance. * Commission: 1% to 5% of gross profit per deal, depending on experience and performance. * OTE: $12,000 to $45,000, depending on performance **Performance Reviews:** * You will receive a performance evaluation at month 3\. Depending upon performance, you may receive a bump in compensation. * Annual reviews with opportunities for a compensation bump, and/or career advancement. **Application Requirements:** * Record a short Loom video introducing yourself and highlighting why you’re a great fit for this role. * AI\-generated applications will be immediately discarded. How you do one thing is how you do everything. Job Type: Full\-time Pay: $5\.00 \- $8\.00 per hour Expected hours: 40\.0 per week Location: * México (Required) Work Location: Remote

Dynamics 365 Customer Service & Omnichannel Consultant (English)64668296374018124

Dynamics 365 Customer Service & Omnichannel Consultant (English)

The Dynamics 365 Customer Service \& Omnichannel Consultant is responsible for delivering functional consulting across the Dynamics 365 Customer Service and Omnichannel workloads. This role works directly with clients to design and optimize case management, contact center operations, routing strategies, and multi\-channel engagement using Microsoft’s Customer Service and Omnichannel capabilities. **Responsibilities** * Lead workshops with business and contact center stakeholders to gather requirements related to Customer Service and Omnichannel processes. * Design and configure Dynamics 365 Customer Service features including: Case management Queues and routing rules SLAs and entitlements Knowledge management Customer Service workspace * Implement Omnichannel capabilities such as: Live chat Voice SMS and social channels Unified routing Workstreams, sessions, and agent scripts Supervisor dashboards and real\-time insights * Define and optimize end\-to\-end customer interaction flows. * Collaborate with technical teams on integrations (IVR/telephony, bots, backend systems), data migration, Power Automate flows, and custom solutions. * Advise clients on best practices, governance, and the Microsoft Customer Service \& Omnichannel roadmap. * Assist in pre\-sales activities by preparing demos and solution overviews when required. **Qualifications** * 8\-10 years of experience implementing Dynamics 365 Customer Service and/or Omnichannel solutions. * Strong functional understanding of contact center operations, case management, and multi\-channel communication processes. * Hands\-on experience configuring: Queues, routing rules, SLAs Knowledge base Omnichannel workstreams, channels, and unified routing Agent experiences (Agent Workspace, Customer Service Workspace) * Familiarity with Power Platform and Dataverse (Power Automate, Power Apps). * Experience facilitating workshops, documenting requirements, and designing functional solutions. * Excellent communication and client\-facing skills.

Negotiable Salary

RPA Business process Analyst64668296389123125

RPA Business process Analyst

We're Concentrix. The intelligent transformation partner. Solution\-focused. Tech\-powered. Intelligence\-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution\-focused, tech\-powered, intelligence\-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game\-changing careers in over 70 countries, attracting the best talent. The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world\-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech\-powered and intelligence\-fueled experiences. We combine human\-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game\-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. JOB SUMMARY We are seeking a highly experienced RPA Business Process Analyst with deep expertise in **UiPath** and **Task Mining / process discovery** to join our team. You will lead process analysis, discover automation opportunities, and translate business needs into design artifacts that feed development teams. Your insights will help drive operational efficiency and scale automation adoption across the organization. **Key Responsibilities** * Lead end\-to\-end process discovery, mapping, and analysis efforts using **Task Mining**, or equivalent tools to uncover automation opportunities. * Collaborate with business stakeholders (process owners, subject matter experts) to understand current\-state workflows, pain points, KPIs, and desired outcomes. * Elicit, document, and validate functional and non\-functional requirements in clear artifacts (e.g. process maps, user stories, use cases, business requirement documents, PDDs). * Perform complexity assessment, ROI analysis, and feasibility studies for automation candidates. * Produce detailed process defintion documentation using AI tool * Work closely with RPA developers and architects to ensure proper translation of process logic into viable automation solutions. * Support pilot implementations, user acceptance testing (UAT), go\-live, and post\-deployment stabilization. * Act as a liaison between business, IT, and RPA teams to manage change, risks, and stakeholder communication. * Promote best practices, governance, and standardization in process documentation, design, reusability, and automation lifecycle. * Provide training or coaching to junior analysts or automation support teams on process analysis and Task Mining methodology. **Required Qualifications \& Skills** * **5\+ years** of experience in business process analysis, process improvement, or operations roles with exposure to automation programs. * At least **2–3 years** of hands\-on experience with **UiPath Task mining or relevant experience**, especially in leveraging AI in Process documentation * Proven track record of leading discovery workshops, mapping complex processes, and identifying scalable automation opportunities. * Solid understanding of business process modeling techniques (**BPMN**, **SIPOC**, value stream mapping, etc.). * Excellent communication and stakeholder management skills — able to bridge between technical teams and business users.

Negotiable Salary

Supply Chain Manager64536665309315126

Supply Chain Manager

**Company Overview** -------------------- At Motorola Solutions, we believe that everything starts with our people. We’re a global close\-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. **Department Overview** ----------------------- Materials Project Management and Global Supply Planning organization is responsible for planning materials and managing planning for Video Security solutions and Land Mobile Radios**Job Description** ------------------- **This position will work 100% onsite from** **Av. Valdepeñas No. 1993\. Col. Lomas de Zapopan 45130 Zapopan** **in Guadalajara.** **The candidate MUST reside in Guadalajara.** This position will be responsible for: * Report directly to the regional supply planning leader. * Have excellent cross functional visibility and interaction across Demand Planning, Supply Planning, Logistics Ops/Procurement, Supply Chain software systems, \& ERP/Supplier Collaboration. This role is a great opportunity to get broad experience and exposure to senior leaders throughout MSI and within our supply chain community. * Independently oversee the operational cadence and execution of all supply planning activities related to MSI’s EMS based in Guadalajara \- this is a new position that will be required to implement all standard tools, processes and policies to manage EMS performance * Responsible for supply inbound to MSI directly from N. American EMS supply base to world wide internal and external customers. * Coordinate with Business Operations and Delivery Management to align on revenue goals and improve customer experience. * The role is the contractual execution leader from an operational perspective. This will include operational cadence, supplier performance management system, creation/execution of goals, evaluating inventory drives/impacts, approving/denying cost impacts, component safety planning and also close collaboration with Procurement. * Key customer and regional owner for Supply Planning processes which will include cadence adherence and Supplier Collaboration tools * Manage 5\-8 direct reports (individual contributors). * Participate in strategic business initiatives from ideation to implementation. * Identify and help solve core problems or opportunities within business processes. Travel as needed to MSI sites and suppliers sites. \#LI\-AN1 **Basic Requirements** ---------------------- * Bachelor's Degree. Advanced level degree is a plus. * 5\+ years of experience leading teams in one or more of the following areas: Manufacturing, Operations, Logistics, Production Control, Materials, Supply Planning or Purchasing. Previous experience communicating or presenting in front of C\-levels is highly desirable. * High Leadership skills demonstrated * Bilingual fluency in both Spanish and English * Excellent verbal and written skills with the ability to collaborate with a variety of technical and non technical audiences. * Core analytic skills to independently diagnose and solve supply chain related issues in highly complex and ambiguous environments. * Advanced proficiency in Google Sheets, Slides and Excel. * Along with experience in Tableau, PowerBI, experience in Oracle and/or SAP ERPs systems is preferred. **Travel Requirements** ----------------------- 10\-25%**Relocation Provided** ----------------------- None**Position Type** ----------------- Experienced**Referral Payment Plan** ------------------------- Yes***EEO Statement*** Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally\-protected characteristic. We are proud of our people\-first and community\-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

Negotiable Salary

Bilingual Resident Support (LatAm)64536665245827127

Bilingual Resident Support (LatAm)

**Location:** Work from Home **Type of Employment:** Full\-time **Work Shift:** US Business Hours ### **About Us** At **OurAssistants**, we connect U.S.\-based property management companies with highly skilled virtual professionals who help improve operations, enhance resident experience, and strengthen client relationships. We are dedicated to building a collaborative, growth\-focused remote work environment for our team members. Learn more at **ourassistants.com**. ### **About the Role** We are seeking a **Bilingual Resident Support / Retention Coordinator** (English–Spanish) to provide exceptional service to residents, improve retention rates, and support property management teams with daily communication and renewal activities. The ideal candidate is empathetic, proactive, and experienced in handling resident concerns, lease renewals, and move\-out prevention strategies. This role is critical in ensuring residents feel supported, valued, and well\-informed throughout their tenancy. ### **Key Responsibilities** **Resident Support** * Assist residents with inquiries related to billing, maintenance, leasing, and community policies in **both English and Spanish**. * Respond promptly via phone, email, or resident portals. * Handle escalations with professionalism and empathy. **Resident Retention \& Renewals** * Track upcoming lease expirations and manage the full renewal process. * Send renewal offers, negotiate terms when needed, and process signed renewals. * Identify residents at risk of non\-renewal and implement retention strategies. * Work closely with property managers to resolve concerns that could impact renewals. **Communication \& Coordination** * Provide bilingual communication support between residents, vendors, and the property team. * Assist in sending community notices, updates, and announcements. * Document all interactions and updates in the property management system. **Move\-Out Prevention \& Issue Resolution** * Conduct proactive check\-ins with residents approaching move\-out dates. * Address concerns early to prevent avoidable non\-renewals. * Support resolution of maintenance, billing, or communication gaps. **Administrative Support** * Maintain accurate digital records of renewals, communications, and tasks. * Generate retention reports, renewal trackers, and resident satisfaction updates. * Assist with onboarding new residents and ensuring a smooth transition. ### **Qualifications \& Requirements** * Minimum **1–2 years of experience** in property management, resident relations, leasing support, or customer service. * **Fluent in both English and Spanish** (written and spoken). * Experience in **renewal management, resident retention, or customer support** preferred. * Familiarity with property management software (AppFolio, Buildium, Yardi, or similar). * Excellent communication, conflict resolution, and problem\-solving skills. * Strong organizational skills with the ability to manage multiple timelines and resident cases. * Empathetic, patient, and resident\-focused approach to service. ### **Additional Requirements** * Must be currently residing in **Latin America**. * Must have a **stable internet connection** and a **remote\-ready workstation**. ### **Compensation and Benefits** * Competitive salary based on experience * Permanent remote setup * Ongoing training and career growth opportunities * Supportive and resident\-focused team environment

Negotiable Salary

Customer Service (servicio al cliente)64526744300545128

Customer Service (servicio al cliente)

### **Job Summary:** We are seeking a dynamic and customer\-oriented **Customer Service Agent** fluent in **Spanish and English** to join our team in **Albania**. The ideal candidate will play a key role in delivering exceptional support to our global clients. This is a fantastic opportunity for individuals looking to build an international career with full relocation support provided by the company. ### **Descripción del Puesto:** Estamos buscando un **Agente de Atención al Cliente** proactivo y orientado al cliente, con fluidez en **español e inglés**, para unirse a nuestro equipo en **Albania**. El candidato ideal brindará soporte de alta calidad a nuestros clientes internacionales. Esta es una excelente oportunidad para desarrollar una carrera internacional con **apoyo completo para la reubicación** proporcionado por la empresa. ### **Key Responsibilities:** * Handle customer queries via live chat, email, and calls in Spanish and English. * Provide prompt, accurate, and professional responses to customer inquiries. * Guide customers through our platform, resolve issues, and ensure customer satisfaction. * Report bugs, issues, and feedback from customers to the technical team. * Maintain up\-to\-date knowledge of company products, promotions, and processes. * Work collaboratively with internal departments to ensure smooth service delivery. * Uphold company policies and ensure all communication reflects our brand tone and standards. ### **Requirements:** * Fluency in **Spanish and English** (spoken and written) is **mandatory**. * Previous experience in customer service or support is preferred. * Strong communication and interpersonal skills. * Ability to work in shifts (including weekends and holidays, if required). * Willingness to **relocate to Albania**. * Basic computer skills and familiarity with CRM tools. ### **Compensation \& Benefits:** * **Competitive salary** based on experience and language proficiency. * **Food, accommodation, travel tickets, and work permit** will be **fully provided by the company**. * **30 days of paid leave annually**. * Supportive and multicultural work environment. * Career development and training opportunities ### **Beneficios y Compensación:** + **Salario competitivo** según experiencia y nivel de idioma. + La empresa proporciona **alimentación, alojamiento, boletos de viaje y permiso de trabajo**. + **30 días de vacaciones pagadas** al año. + Ambiente laboral multicultural y dinámico. + Oportunidades de crecimiento profesional y capacitación.

2222+22 Hernández, S.L.P., Mexico

Negotiable Salary

Remote Healthcare Appointment Setter | Warm Leads | US Hours64524073543553129

Remote Healthcare Appointment Setter | Warm Leads | US Hours

**About the Role** We’re a fast\-growing marketing agency in the health industry, looking for **a personable, motivated and results\-driven Engagement Specialist** to join our remote team. In this role, you’ll **connect with prospective patients via phone and email**, guiding them from interest in a life\-changing medical solution to a booked consultation for non\-surgical pain relief treatments. You will be their first touchpoint \- helping them feel understood and supported while ensuring every detail is managed with precision. **You’re Perfect for This Role If You…** * Love talking to people and creating positive first impressions. * Are friendly, empathetic, and confident under pressure. * Follow scripts with structure — but adapt them naturally to each person you speak with. * Take pride in accuracy, organization, and meeting performance goals. * Thrive in a remote environment and enjoy being part of a supportive, fast\-moving team. **Key Responsibilities** * Engage warm leads via phone, SMS, and email — turning initial interest into booked consultations with our healthcare partners. * Book and confirm appointments accurately in CRM and partner systems, ensuring a seamless experience for every patient. * Build rapport and drive conversions through genuine, empathetic, and confident communication. * Follow up with leads to maximize booked consultations * Maintain accurate CRM records to keep our workflow running smoothly. * Collaborate and improve by sharing insights, embracing coaching, and striving for excellence every day. **Requirements** * Fluent English (B2\+ level, spoken \& written) * Experience in customer engagement, appointment setting, telesales, or customer service (remote or contact center experience welcomed!) * Reliable internet connection (20 Mbps down / 10 Mbps up minimum) * Dual\-screen setup for efficient workflow * Availability to work shifts in **Central Standard Time — we are open 7 days a week, from 7:00 AM to 7:00 PM CST** * You won’t work all day, but must be available for weekend scheduling as part of your regular shift * Shifts include both weekday and weekend hours * **Weekend availability required** (Please only apply if comfortable with this scheduling details) **What We Offer** ✅ Competitive rate of $5 USD per hour \+ performance\-based commission on each confirmed booking ✅ Fully remote position with flexible hours (**Please note that weekend availability is a must**) ✅ A supportive, world\-class team focused on your success and development ✅ Growth opportunities: Be part of a fast\-growing, mission\-driven team If you’re someone who loves meaningful conversations, thrives in a fast\-paced environment, and enjoys turning warm leads into real results \- we’d love to meet you. **Use** **the link below to submit your application** and start your journey as an **Appointment Setter** with *Patient Pro Marketing* today. https://link.patientpromarketing.com/widget/form/Hl0EoT39XFW3bP1NRJn8 Job Type: Full\-time Work Location: Remote

Cashier644155062557461210

**Southern Central Terminal** WE ARE HIRING CASHIERS **REQUIREMENTS** * Completed or incomplete high school * Good personal appearance * 1 year of experience in cash handling, customer service, cash register closing * Computer proficiency required * Flexible availability **RESPONSIBILITIES** * Customer service * Process sales payments according to procedures * Cash register closing per shift * Prepare sales reports * Deposit cash and sales documents **WE OFFER** * Salary $9,000 gross per month * Statutory benefits from day one * Biweekly payment IMPORTANT: Must have an updated TAX SITUATION CERTIFICATE Interested applicants should go to: Av. Taxqueña No. 1320, Col. Campestre Churubusco, C.P. 04200, Del. Convoyan CDMX. Monday to Friday from 10:00 am to 2:00 pm. As a reference, we are located inside the Southern Central Terminal, turn after the terminal mural, next to exit gate no.3, or for any questions at the Costa Line ticket booths. Ask for Lic. Nathaly Valadez

2222+22 Hernández, S.L.P., Mexico

$MXN 9,000/month

Quality Test Engineer II643392921710091211

Quality Test Engineer II

Job Description About Us: Working in technology at Elsevier means that your work really does matter – it changes lives. And you’ll see the real\-world impact of your day\-to\-day efforts. Our technologists have applied new machine learning models to reduce gender biases against women in academia and developed technology to help medical professionals more accurately diagnose conditions that may have otherwise been missed. Whether you’re supporting the business to be more efficient, building better infrastructure to help things run more smoothly, or if you’re part of a team creating products for the customers we serve, there’s always a new challenge you’ll be helping to solve. About the Team: Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. For more than 140 years, we’ve helped impact makers to advance science and healthcare to advance human progress, and that same mission drives us today. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, join us. Let’s shape progress together. About the Role: We are seeking a skilled and detail\-oriented QA Test Engineer to join our global technology team. This position is responsible for developing and executing performance and automation tests. You will plan and execute effective and efficient testing strategies to ensure the on\-time delivery of high\-quality software products and services. Responsibilities:* Develop and execute automated and performance testing for assigned projects * Collaborate with Product Management, Project Management, Engineering, and Operations teams to plan testing and ensure product quality * Maintain flexibility to adapt to changing priorities and business needs * Work with QA/Testing staff, technical leads, and subject matter experts to plan and execute tests * Report issues and results, research root causes, and document findings * Ensure testing aligns with agreed requirements and quality standards * Research and implement tools that enhance testing capabilities and product quality * Identify opportunities to apply automation and other tools to meet testing needs * Investigate root causes of performance issues in collaboration with architects, developers, and system engineers * Conduct project reviews and implement quality control procedures * Enhance methodologies for test planning, defect tracking, and reporting * Participate in continuous improvement initiatives and best practice implementation * Maintain documentation for internal and external IT audits * Collaborate across teams to improve QA/testing processes * Identify areas for improvement and implement initiatives to enhance efficiency * Ensure root cause analysis results are addressed Requirements:* 2\+ years of QA Test Engineering experience * Bachelor’s degree in Engineering, Computer Science, or equivalent experience required * Strong understanding of QA methodologies and software development processes * Proven ability to develop and execute automated and performance testing * Solid QA testing skills and attention to detail * Strong project management and research skills * Knowledge of process improvement and industry trends * Understanding of budgets and cost\-effective testing practices * Familiarity with continuous improvement practices * Good oral and written communication skills * Advanced written and verbal communication for cross\-functional collaboration Work in a Way That Works for You: We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long\-term goals. This is a hybrid role. Our teams operate in a flexible hybrid work model, combining in\-person collaboration with remote flexibility. You’ll be expected to participate in regular team meetings and engineering rituals in line with your team’s cadence. Working for You: We know that your well\-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:* Private Medical/Dental Plan * Savings Fund * Life Insurance * Meal/Grocery Voucher About the Business: A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1\-855\-833\-5120\. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.*USA Job Seekers:* EEO Know Your Rights.

2222+22 Hernández, S.L.P., Mexico

Negotiable Salary

Quality Test Engineer III643392921226251212

Quality Test Engineer III

About Us: Working in technology at Elsevier means your work truly matters — it changes lives. You’ll see the real\-world impact of your day\-to\-day efforts. Our technologists have applied machine learning to reduce gender bias in academia and developed tools to help medical professionals diagnose conditions more accurately. Whether you're supporting business efficiency, building infrastructure, or creating products for our customers, you’ll be solving meaningful challenges every day. About the Team: Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. For more than 140 years, we’ve helped impact makers advance science and healthcare — and that same mission drives us today. If you’re looking for a career that inspires progress in science, innovation, and health — and allows you to grow every day — join us. Let’s shape progress together. About the Role: We’re looking for a skilled and detail\-oriented QA Test Engineer who thrives in inclusive, collaborative environments and is passionate about building and executing performance and automation tests. You’ll work across teams to ensure the delivery of high\-quality software products and data solutions. Your contributions will help shape testing strategies, improve processes, and mentor others in best practices. Responsibilities:* Develop and execute automated and performance testing for assigned projects. * Collaborate with Product Management, Project Management, Engineering, and Operations to plan testing and ensure product quality. * Maintain flexibility to adapt to changing priorities and business needs. * Work with QA/Testing staff, technical leads, and subject matter experts to plan and execute tests. * Report issues and results, research root causes, and document findings. * Ensure testing aligns with agreed requirements and quality standards. * Research and implement tools that enhance testing capabilities and product quality. * Identify opportunities to apply automation and other tools to meet testing needs. * Investigate root causes of performance issues in collaboration with architects, developers, and system engineers. * Conduct project reviews and implement quality control procedures. * Enhance methodologies for test planning, defect tracking, and reporting. * Participate in continuous improvement initiatives and best practice implementation. * Maintain documentation for internal and external IT audits. * Collaborate across teams to improve QA/testing processes. * Identify areas for improvement and implement initiatives to enhance efficiency. * Ensure root cause analysis results are addressed. Requirements:* 2\+ years of QA Test Engineering experience. * Bachelor’s degree in Engineering, Computer Science, or equivalent experience. * Strong understanding of QA methodologies and software development processes. * Hands\-on experience with Cypress and JavaScript. * Solid understanding of API testing (REST). * Familiarity with Agile methodologies and sprint\-based development. * Strong written and verbal communication skills. * Proven ability to develop and execute automated and performance testing. * Solid QA testing skills and attention to detail. * Strong project management and research skills. * Knowledge of process improvement and industry trends. * Understanding of budgets and cost\-effective testing practices. * Familiarity with continuous improvement practices. Work in a Way That Works for You: We promote a healthy work/life balance across the organisation. With wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we support both your immediate responsibilities and long\-term goals. This is a hybrid role. Our teams operate in a flexible hybrid work model, combining in\-person collaboration with remote flexibility. You’ll participate in regular team meetings and engineering rituals in line with your team’s cadence. Working for You: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:* Private Medical/Dental Plan * Savings Fund * Life Insurance * Meal/Grocery Voucher About the Business: A global leader in information and analytics, Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, and exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1\-855\-833\-5120\. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.*USA Job Seekers:* EEO Know Your Rights.

2222+22 Hernández, S.L.P., Mexico

Negotiable Salary

App Dev Project Manager643303124067861213

App Dev Project Manager

1 Opening MEX ### **Role description** **App Dev Project Manager** **Project Manager I** **Who We Are:** Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human\-centered solutions for a better world. UST is a mission\-driven group of 29,000\+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world. Visit us at UST.com. **You Are:** UST is seeking a seasoned **App Dev Project Manager** with deep expertise in application development and delivery. You bring a strategic mindset and hands\-on experience managing complex, cross\-functional projects. You are skilled in balancing scope, time, and budget while applying industry best practices in planning, risk management, quality assurance, and stakeholder communication. Your leadership influences high\-impact decisions, and you thrive in dynamic environments where you can mentor teams, optimize delivery, and drive business outcomes. **The opportunity:** * Lead application development delivery teams to ensure successful technology implementation. * Develop and manage master project plans, optimize critical paths, and present alternate scenarios to improve delivery timelines. * Assist in budget planning and execution, apply earned value analysis, and report on budget variances across multiple projects. * Promote quality assurance practices, define and interpret QA metrics, and ensure alignment between requirements and solutions. * Lead stakeholder communications, status reviews, and reporting to manage expectations and clarify roles. * Align resource plans with team skillsets and career goals, fostering high\-performance teams and mentoring project leads. * Apply project management methodologies and tools to ensure successful execution of strategic initiatives. * Identify and mitigate risks, develop contingency plans, and lead risk management workshops. * Refine scope statements, manage scope changes, and develop detailed work breakdown structures (WBS). * Manage multiple high\-risk, high\-visibility projects across global teams and locations. This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. **What you need****:** * 10\+ years of experience * Extensive experience managing diverse and complex application development projects. * Proven leadership in establishing standards, policies, and best practices. * Strong understanding of industry trends and ability to apply relevant case studies. * Experience managing cross\-functional and global project teams. * Expertise in project planning, budgeting, quality assurance, risk management, and stakeholder communication. * PMP certification (preferred). **Benefits** Employees receive mandatory and non\-mandatory benefits such as fourteen (14\) days of vacation beginning on the date of hire, vacation premium, ten (10\) paid holidays, a Christmas Bonus of thirty (30\) days’ pay, Monthly Food Vouchers, Saving Fund, and health insurance. Certain employees may be eligible for additional Company benefits beginning on the date of hire, including dental, disability and life insurance plans; four (4\) days of personal time off per year, up to three (3\) days of paid medical leave per year, and up to three (3\) days of paid bereavement leave per year. **What we believe:** We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people\-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions. **Humility:** We will listen, learn, be empathetic and help selflessly in our interactions with everyone. **Humanity:** Through business, we will better the lives of those less fortunate than ourselves. **Integrity:** We honor our commitments and act with responsibility in all our relationships. **An Equal Opportunity Workplace, Free of Discrimination and Harassment** At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage. **Un lugar de trabajo con igualdad de oportunidades y libre de discriminación y acoso** En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminación y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los méritos y las necesidades del negocio. Estamos comprometidos a seguir prácticas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitimos el acoso por motivos de raza, color, religión, discapacidad, género, origen nacional, orientación sexual, identidad de género, expresión de género, edad, información genética, estado militar o cualquier otro estado legalmente protegido. En UST, valoramos la diversidad y creemos que un lugar de trabajo diverso construye una ventaja competitiva. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. \#UST \#LI\-Remote ### **Skills** Project Delivery,Project Planning,Project Life Cycle ### **About UST** UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future\-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

2222+22 Hernández, S.L.P., Mexico

Negotiable Salary

Inside Sales Representative643236927032331214

Inside Sales Representative

Are you interested in sales and looking to develop your career? Do you get motivated by targets and strives to achieve them? About the team: The regional sales team operates across Spain, Portugal, and Latin America, supporting Spanish and English products. Team members in Madrid, Barcelona, Mexico, and Chile collaborate to manage sales and coordinate internally. They prioritize communication and teamwork, working closely with other departments and following up on sales matters. Members have a flexible home/office setup and occasionally travel for meetings. About the Role The Inside Sales Representative provides operational and administrative support to the regional sales team, helping ensure smooth execution of sales processes and internal coordination. This role acts as the first point of contact for incoming sales queries, supports the escalation of opportunities, and assists in organizing promotional activities and managing sales tools. The representative also attends internal meetings with teams such as content, inventory, marketing, and customer service to ensure alignment and timely follow\-up on sales\-related matters. The position is full\-time, permanent, based in Spain, with a home/office\-based arrangement and occasional travel. Responsabilities:* Provide day\-to\-day support to the regional sales team across various sales activities. * Act as initial contact for incoming sales queries and escalate appropriately. * Assist in the processing of smaller sales opportunities via Customer Services. * Coordinate the distribution and tracking of inspection copies. * Support the planning and execution of promotional events and campaigns. * Collaborate with marketing and product teams to ensure promotional materials are aligned and effective. * Attend internal meetings with content, inventory, operations, and other teams to follow up on sales\-related actions. * Maintain accurate records of interactions, feedback, and promotional activities in the CRM system. * Assist with administrative tasks such as documentation filing, distribution of promotional tools, and coordination of regional book fairs. * Upload new title information to distributor and bookseller platforms. * Liaise with internal departments including editorial, credit control, and customer services. Requirements:* Bachelor’s degree in business, Marketing, Communication, or a closely related discipline. * Proven background in sales support, customer service, or administrative functions. * Experience within the publishing industry or collaboration with sales teams is highly desirable. * Understanding of CRM platforms and internal coordination workflows. * Fluent in Spanish (native level) and highly proficient in English, both spoken and written. * Exceptional organizational skills with a keen eye for detail. * Outstanding communication and interpersonal skills. * Demonstrated ability to handle multiple tasks, prioritize workload, and meet deadlines. * Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint. * Experienced with CRM tools such as SLX. * Comfortable engaging in cross\-departmental meetings and ensuring follow\-up on assigned actions. * Strong analytical abilities to assess feedback and interpret sales\-related data. * Proactive, flexible, and solutions\-driven approach to work. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long\-term goals. Working flexible hours \- flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working for you We know that your well\-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:* Private Medical/Dental Plan * Savings Fund * Life Insurance * Meal/Grocery Voucher About the Business: A global leader in information and analytics, we help researchers and healthcare professionals, advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1\-855\-833\-5120\. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.*USA Job Seekers:* EEO Know Your Rights.

2222+22 Hernández, S.L.P., Mexico

Negotiable Salary

Sales Manager- Event/Exhibitions643236926714891215

Sales Manager- Event/Exhibitions

Are you ready to lead and coach a dynamic sales team to drive revenue growth across Mexico’s top industry events? Do you have the expertise to manage client relationships and deliver innovative sales solutions in a fast\-paced, travel\-oriented environment? About our Team: At RX Global, our objective is to organize events for attendees and exhibitors. We focus on innovation, creativity, and collaboration as key elements in providing services and value for clients. The sales manager will manage sales efforts for four events: Expo Seguridad México, Expo Seguridad Industrial, Infosecurity México, Expo Beauty Show, and Top Flotillas / Logex. About the Role: We are looking for a Sales Manager responsible for overseeing a medium\-sized team or several small teams, setting departmental plans, and managing budgets and performance with minimal supervision. The role involves adapting priorities to meet operational needs and is accountable for achieving over 50% of RX Mexico’s sales targets. Responsibilities:* Responsible for all sales activities related to assigned events, including physical space, digital products, merchandising, and sponsorship. * Setting and managing annual sales targets, representing about 50% of total event income. * Leading, coaching, and training the sales team. * Participating in client meetings and visiting events, with travel required about 30% of the time. * Ensuring alignment with company objectives and collaborating with other managers. * Provides expert subject matter guidance to associates, colleagues, and customers. * Demonstrates comprehensive knowledge of functional area and its contribution to organizational objectives, along with awareness of industry’s best practices. * Exercises complete management authority, including conducting performance reviews, making compensation decisions, overseeing recruitment, managing disciplinary actions, handling terminations, and other personnel matters. * Analyses information to identify and resolve moderately complex business challenges. * Influences service delivery quality, team performance, and achievement of volume and timeliness targets. * Responsible for strategic budget development and resource allocation planning. * Effectively guides, influences, and persuades stakeholders across internal business units and externally with customers or agencies. Requirements:* At least 5 years of sales team management experience * Strong leadership in sales * Background in events or expos * Advanced English communication skills * Proficient with CRM tools (Salesforce) and Power BI * Skilled at coaching and training teams * Willing to travel up to 30% Work in a way that works for you: At RX, we promote a healthy work\-life balance. We offer flexible work arrangements, including a hybrid model (3 days home office / 2 days in the office), as well as wellness initiatives, shared parental leave, and educational support. In addition to the opportunity to work on an exclusive and strategic event, we provide a collaborative and innovative environment Working for you: We know that your well\-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: * Private Medical/Dental Plan * Savings Fund * Life Insurance * Meal/Grocery Voucher We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1\-855\-833\-5120\. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.*USA Job Seekers:* EEO Know Your Rights.

2222+22 Hernández, S.L.P., Mexico

Negotiable Salary

Microsoft Teams Customer Engineer643173501670411216

Microsoft Teams Customer Engineer

**Information Technology** **Location** Mexico Job Title: Microsoft Teams Customer Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution\-focused. Tech\-powered. Intelligence\-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution\-focused, tech\-powered, intelligence\-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game\-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world\-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech\-powered and intelligence\-fueled experiences. We combine human\-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game\-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. We are seeking a highly skilled and experienced Microsoft Customer Engineer specializing in Microsoft Teams. The ideal candidate will help customers empower their employees, maximize employee productivity and drive success and seamless operation of Microsoft Teams to our customers. This role is customer\-facing and requires excellent communication skills, both verbal and written, to interact with technical, non\-technical and leadership contacts at customers. Responsibilities: * Work directly with customers to understand their Microsoft Teams requirements and provide expert guidance and support. * Deliver technical solutions to address customer issues, ensuring optimal performance and reliability of Microsoft Teams. * Assist in the deployment, configuration, and customization of Microsoft Teams and related applications to meet customer needs. * Document technical solutions, best practices, and troubleshooting steps to build a knowledge base for internal and customer use. Qualifications: * BA/BS (or higher) in Information Technology, or a related field or equivalent experience. * 10\+ years of experience with customer facing roles in systems architecture, administration, operations, software support, and IT consulting, with a focus on Microsoft Teams or similar collaboration platforms. * Experience with Microsoft Teams administration, including user management, policies, and compliance. * Deep technical knowledge of Microsoft Teams architecture, features, and functionalities. * Strong knowledge and skills in related solutions such as SharePoint, OneDrive, Power Platform, Azure AD, Intune and other M365 services. * Proficiency in Microsoft 365 suite, including SharePoint, OneDrive, and Exchange. * Advanced background in engineering and architectural design of Unified Communications with a focus on Microsoft Teams, PSTN configurations, Teams Enterprise Voice, Direct routing, and telephony infrastructure (such as Session Boarder Controllers and Contacts Centers). * Strong knowledge of voice and network protocols, standards, and best practices. * Strong troubleshooting Microsoft Teams calling, conferencing and call quality issues. * Knowledge and experience building Teams bot, integration of Microsoft graph into Teams app and knowledge of tools used to develop Teams app. Knowledge of the Microsoft Teams Toolkit is a plus. * Familiarity with scripting and automation tools such as PowerShell to streamline administrative tasks. * Experience and knowledge in designing and implementing Teams Telephony solutions, including Direct Routing, Calling Plans, Phone System, and Voice Apps and Microsoft Teams Room Systems and related hardware configurations. * Knowledge of third\-party applications and integrations that enhance Microsoft Teams capabilities. * Experience in conducting technical workshops, training sessions, and webinars to educate customers on the best practices and new features of Microsoft Teams. * Proven experience in a customer\-facing role, demonstrating excellent communication and interpersonal skills. * Advanced analytical, problem\-solving, and decision\-making skills. * Ability to work independently and as part of a collaborative team. * Strong organizational skills and the ability to manage multiple tasks and priorities simultaneously. Optional Qualifications: * Advanced knowledge of application integration and Contact Centers with Teams. * Advanced knowledge Active Directory/Azure AD/Entra ID concepts and PowerShell/Microsoft Graph scripting skills. * Advanced networking skills with DNS, firewall, load balancing, etc. * Advance skills creating Azure Functions. Relevant Certifications: * Microsoft Certified: Teams Administrator Associate or other relevant certifications. * Microsoft 365 Certified: Endpoint Administrator Associate. \#LI\-Remote \#ConcentrixCatalyst Location: MEX Work\-at\-Home Language Requirements: Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**

2222+22 Hernández, S.L.P., Mexico

Negotiable Salary

Backend Developer - Go & Generative AI642938994356511217

Backend Developer - Go & Generative AI

Description: **XTIVIA: Backend Developer \- Go \& Generative AI** **Start Date: ASAP** **Duration: 6 months** (*with potential for extension based on performance*) **Work Location**: **Nearshore** (*Latin America preferred for time zone alignment*) *At this time, XTIVIA’s partner cannot transfer nor sponsor a work visa for this position.* **How you will make a difference: Backend Development \& Go Expertise** * **Strong experience** in backend development with a strong focus on **Go (Golang)** in production\-grade environments. * Proven experience designing, building, and maintaining **microservices architectures** and **RESTful APIs**. **Generative AI \& LLM Integration** * Hands\-on experience integrating **Large Language Models (LLMs)** via APIs (e.g., **OpenAI**, **Anthropic**, **AWS Bedrock**, etc.). * Ability to design and implement workflows that leverage LLMs for tasks such as summarization, classification, and content generation. * Familiarity with prompt engineering and managing model outputs effectively. **Testing \& Quality Assurance** * Proficient in writing **unit tests**, **integration tests**, and using Go testing frameworks. **Cloud \& Infrastructure** * Experience deploying and managing services in **AWS**, including use of services like Lambda, ECS, S3\. **Database \& Data Handling** * Strong experience with **MySQL/SQL** databases, including schema design, query optimization, and migrations. * Understanding of data privacy and security best practices when handling sensitive data. **Version Control \& DevOps** * Proficient with **Git**, GitHub/GitLab workflows, and **CI/CD pipelines**. * Experience with automated testing and deployment strategies. Requirements: **What you bring to your new team** * Strong communication skills and ability to work independently in a remote, agile team. * Comfortable collaborating across time zones and with cross\-functional teams (e.g., product, design, ML engineers). * Proactive problem\-solving mindset and eagerness to learn emerging technologies. **How you add even MORE value (if applicable: preferred qualifications, experience, or education)** * **Python experience**, especially for LLM API integration, scripting, or data preprocessing. * Familiarity with **Docker** and containerization best practices for local development and deployment.

Negotiable Salary

LIFE INSURANCE AGENT638417976824351218

LIFE INSURANCE AGENT

**LIFE INSURANCE AGENT** HOME OFFICE \| COMMISSIONS \+ BONUSES \| NATIONAL AND INTERNATIONAL TRAVEL **WHAT WE OFFER:** **100% COMMISSION** structure with **UNLIMITED** income Bonuses for achieved goals: individual, quarterly and annual Ongoing training and personalized support from the moment you join Support through CNSF certifications Business-level career growth Recognition, travel and conventions based on performance **RESPONSIBILITIES:** Provide personalized advice on protection, savings and investment Prospect and follow up with potential clients, schedule and conduct appointments (remote or in-person) Design customized plans according to client needs Develop as a certified and professional agent Achieve your goals **WE ARE LOOKING FOR:** Passion for helping others and creating positive impact Strong interpersonal, communication and positive influencing skills University education (completed or in progress) Basic to intermediate proficiency with tools such as Excel and Zoom High responsibility, self-motivation and results orientation Desirable: Sales experience or customer service background.

Negotiable Salary

Freelance Recruiter638417936558111219

Freelance Recruiter

DESCRIPTION **OPENING: Talent Executive (Freelance) – DM Soluciones Empresariales** **Are you passionate about recruitment and want to earn performance-based income from home?** At DM Soluciones Empresariales, we are looking for energetic, committed, and results-driven Talent Executives! **Who we are** DM is a talent acquisition agency specialized in the financial and commercial sectors. We partner with leading companies to find the best advisors, promoters, managers, and operational leaders nationwide. **What you will do** * Search, interview, and present candidates for assigned job openings. * Post job vacancies on social media and other platforms. * Follow up throughout the process until candidate onboarding. * Meet monthly income targets (ideal: 10 guaranteed hires per month). * Use DM's CRM and digital tools to manage the hiring process. **Requirements:** * Experience in recruitment (preferably operational or sales-related). * Excellent verbal and written communication skills. * Ability to work remotely, strong organizational skills, and discipline. * Results-oriented with high autonomy. * Immediate availability. **We offer:** * 100% performance-based pay structure (starting at $1,000 MXN per hire). * Tiered bonus starting from the 5th hire, retroactive upon completing 4. * Free access to platform and training. * Fully flexible working hours. * Support and guidance from a brand leader. * Opportunity to grow into coordination roles based on performance. **What we look for in you** Individuals committed to personal growth, who work with ethics and professionalism, and are ready to grow with a company that values service, resilience, and results. REQUIREMENTS * Experience in recruitment (financial profiles preferred). * Own work equipment (computer, cellphone, internet connection). * Ability to work remotely, strong organization, and discipline. * Results-oriented with high autonomy. * Immediate availability

$MXN 1,000/month

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