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USCIS Filing Legal Assistant64524104533378120

Indeed

USCIS Filing Legal Assistant

Description: **Who We Are** Moaddel Law Firm APC is a fast growing Los Angeles based law firm focused on immigration and criminal defense. Our mission is to guide and protect our clients through complex legal processes with empathy, precision, and high quality legal work. We work with a high volume of Spanish speaking clients and rely on a strong remote team to keep our cases moving and deliver an excellent client experience. **The Opportunity** We are looking for a **USCIS Filing Legal Assistant** who is detail oriented, organized, and comfortable handling a high volume of filings. In this role, you will support our attorneys and case managers by preparing, reviewing, and coordinating USCIS applications and related documentation. Your work will directly impact case outcomes and client satisfaction, especially for families navigating important immigration processes. **Work Setup** * Remote * Full time, 40 hours per week * Collaboration with attorneys, case managers, and other legal support team members * Work with USCIS, NVC, and consular matters, focusing primarily on USCIS filings **What You’ll Do** * Prepare, organize, and review USCIS immigration forms, petitions, and supporting documentation * Ensure all documents comply with current immigration regulations, guidelines, and firm standards * Coordinate the timely filing and submission of immigration applications, with a target of 5 to 7 applications per week * Review assigned filings to determine eligibility and flag issues that require attorney review or retainer modification * Analyze documents for each case and identify missing items, communicating needs to the communications legal assistant * Send documentation for translation when necessary * Draft client declarations, cover letters, and responses to RFEs and NOIDs * Confirm all information is properly entered into Docketwise and forms are correctly generated for every case * Verify USCIS mailing address, fee payment, and supporting documents before submitting for attorney review * Schedule client appointments for signatures, money order returns, and other office related matters as needed * Email clients copies of their forms for final authorization and incorporate attorney or client requested corrections * Monitor NVC and consular cases to track interviews, case status, and required documentation * Track USCIS petitions after mailing to confirm receipt notices * Submit service requests to USCIS when receipt notices are delayed * Maintain updated case statuses in spreadsheets and in Clio * Draft and send professional correspondence to clients, agencies, and stakeholders * Ensure confidentiality and compliance with ethical and firm standards **What We Offer** * Compensation starting at 700 USD biweekly, with potential increases based on experience and performance * 100 percent remote opportunity supporting a U.S. based law firm * Hands on experience with a variety of immigration case types * Collaborative environment with attorneys and legal support * Opportunities for professional growth as the firm expands Requirements: * Bilingual fluency in English and Spanish * At least 2 years of experience with immigration filing, preferably focused on USCIS * Strong attention to detail and ability to manage multiple deadlines * Familiarity with U.S. immigration processes, forms, and terminology * Proficiency with Google Suite, Clio, Docketwise, and PDF tools * Excellent written and verbal communication skills * Comfortable working in a fast paced, high volume environment * Discretion in handling sensitive information * A proactive mindset and collaborative attitude * A dependable laptop or desktop (8GB RAM minimum, Core i5 or higher) paired with a stable 10 Mbps connection to ensure smooth performance.

Mexico

$MXN 700/biweek

FOIA Communications Legal Assistant64524104548739121

Indeed

FOIA Communications Legal Assistant

Description: **Who We Are** Moaddel Law Firm APC is a high volume Los Angeles based Criminal Defense and Immigration firm. Our FOIA team plays a critical role in gathering, reviewing, and tracking government records that directly impact client eligibility and relief options. We depend on detail oriented communicators who can manage requests, follow up with clients, and coordinate efficiently with attorneys and FOIA specialists. **The Opportunity** We are looking for a **FOIA Communications Legal Assistant** to support our FOIA department with client communication, document collection, case updates, and FOIA request coordination. This role focuses on managing communication related to government record requests, organizing case files, assisting with FOIA scheduling, and supporting high volume workflows to ensure all requests and follow ups are handled promptly. **Work Setup** * Remote * Full time, 40 hours * Monday to Friday, 8:30 a.m. to 5:30 p.m. PST * Daily interaction with clients, attorneys, and FOIA staff **What You’ll Do** * Conduct intro calls within 24 hours of new FOIA assignments * Coordinate FOIA signatures and schedule appointments when needed * Create client profiles, send Docketwise invitations, and update spreadsheets * Request documents from clients for FOIA processing * Review emails, text messages, and customer service chats daily * Handle incoming calls related to FOIA matters * Organize FOIA case files and track the status of requests * Review internal tasks and follow up daily * Draft and send closure letters, NCLs, and updates when needed * Support attorneys by gathering information required for case analysis * Maintain case accuracy in Clio and internal spreadsheets * Attend daily meetings and update Phase 4 tasks as required * Coordinate preparation for FOIA related appointments or attorney reviews **What We Offer** * Compensation: **6 USD per hour**, overtime eligible * Fully remote position * Growth opportunities in FOIA and legal support roles * Stable long term workflow in a high volume FOIA department Requirements: * At least 2 years of experience in communications, FOIA processing, or high volume client interaction * Fully bilingual in English and Spanish * Strong organizational and communication skills * Experience handling FOIA requests strongly preferred * Ability to manage large workloads with accuracy * Comfortable using software tools such as Clio, Docketwise, RingCentral, Google Suite * A dependable laptop or desktop (8GB RAM minimum, Core i5 or higher) paired with a stable 10 Mbps connection to ensure smooth performance

Mexico

$MXN 6/hour

Indeed

Senior Bookkeeper, U.S. Client Problem-Solver (Remote - Mexico)

About the job **Title:** Senior Bookkeeper, U.S. Client Services (Fully Remote) **Company:** Ignium Talent LLC **Location:** Fully Remote (within Mexico) **Employment Type:** Full\-Time, Long\-Term **Annual Salary:** MXN $252,000 \-$300,000 ***Legal Requirement:*** *You must be a citizen or permanent resident of Mexico with the legal right to work without visa sponsorship. This is a non\-negotiable requirement.* **About Ignium Talent:** Ignium Talent builds and manages elite, remote accounting teams for premier U.S. bookkeeping and fractional CFO firms. We are creating a community for the top 1% of financial professionals in Latin America, providing a stable, professional, and tech\-forward environment to do your best work for high\-growth U.S. clients. **The Opportunity:** This is not a typical bookkeeping role. It is a position for a problem\-solver who wants to be a cornerstone of a world\-class, fully remote accounting team. We are hiring a foundational Senior Bookkeeper to be the engine of a dedicated client pod, responsible for delivering flawless financial data and upholding the highest standards of excellence. **Who You Are: A Troubleshooter, Not Just a Task\-Doer** *You find deep satisfaction in transforming messy books into pristine financial statements. You see broken processes as puzzles to be solved and are driven by a relentless pursuit of accuracy.* * You have a minimum of 4 years of hands\-on, full\-cycle bookkeeping experience, managing the books for multiple clients or complex business units. * You have 3\+ years of experience using QuickBooks Pro and are ready to get your ProAdvisor Certification if you do not already have it. * You have a deep, practical understanding of the **10 Core Competencies** of a modern bookkeeper, from advanced bank reconciliation troubleshooting to payroll journal entries and app integration fixes. * You are exceptionally tech\-savvy and thrive in a modern software stack (QBO, Asana, Slack, Google Workspace). * Your written and spoken English is strong and professional (C1 level). * You are fanatically detail\-oriented and don't just follow checklists; you internalize the "why" behind them and proactively identify areas for improvement. **What You'll Do: The Engine of the Pod** *As a Senior Bookkeeper, you will be responsible for the day\-to\-day financial integrity of a portfolio of U.S. clients.* * **Full\-Cycle Bookkeeping:** Manage all aspects of the general ledger, expertly categorizing transactions and troubleshooting complex bank feed issues in QuickBooks Online. * **Month\-End Close:** Execute the complete month\-end close process with precision, including performing complex bank and credit card reconciliations and posting all necessary journal entries. * **Financial Reporting:** Prepare standard monthly financial reports (P\&L, Balance Sheet, etc.) for review by the Account Manager. * **Process Excellence:** Meticulously follow and help refine client\-specific Standard Operating Procedures (SOPs) using our project management tool, Asana. * **Internal Collaboration:** Work closely with your Account Manager and pod members, communicating via Teams to solve problems as a team. (This role does not involve direct communication with the end client). **Our Commitment: A Process That Respects Your Expertise** *A\-players want to be challenged. Our hiring process is designed to be rigorous and transparent, allowing true experts to showcase their skills from the very beginning.* * **Stage 1: Application \& Certification Review.** Your application will be reviewed for baseline experience. Submitting your current QuickBooks Online ProAdvisor certificate is part of this stage \- or please confirm with proof that you are actively pursuing it, or plan on doing so following an introductory call. * **Stage 2: The Live Practical Exam.** This is the core of our assessment. You will join a 30\-minute, recorded Zoom call where you will be given access to a "messy" QuickBooks Online file. You will have 30 minutes to clean up the file and reconcile accounts while thinking out loud, followed by a debrief to explain your process and rationale. * **Stage 3: The Final Interview.** The top candidates from the practical exam will be invited to a final strategic conversation with our founder to discuss client management scenarios, team collaboration, and long\-term career growth. Job Type: Full\-time Pay: $21,000\.00 \- $25,000\.00 per month Experience: * Full\-charge Bookkeeping: 4 years (Required) Language: * English (Required) License/Certification: * QuickBooks ProAdvisor Certification (Preferred) Work Location: Remote

Mexico

$MXN 21,000-25,000/year

Senior IT Specialist (Remote Contractor)64292077612291123

Indeed

Senior IT Specialist (Remote Contractor)

**Position:** Senior IT Specialist **Location:** 100% Remote (LATAM preferred) **Employment Type:** Contractor – Full\-time **Schedule:** Monday to Friday, 8:00 AM – 5:00 PM (Eastern Time) **Compensation:** Based on experience and technical expertise **About the Role** We are looking for a **Senior IT Specialist** to join our remote IT team. This role is perfect for a highly skilled and proactive professional who can handle advanced troubleshooting, manage infrastructure remotely, and provide top\-quality technical support to clients and internal teams. You will work closely with our Head of IT to ensure the stability, security, and scalability of our systems and client environments. **Key Responsibilities** * Provide advanced technical support and remote troubleshooting for network, hardware, and software issues. * Manage and monitor servers, user accounts, and security settings in Microsoft 365, Google Workspace, and cloud environments. * Administer, configure, and maintain IT systems, backups, and disaster recovery processes. * Support automation and integration of IT systems using tools like Zoho, Monday, or similar platforms. * Document procedures, updates, and system configurations to ensure accurate record\-keeping. * Assist in onboarding new users and managing system access across multiple client accounts. * Escalate complex incidents to the Head of IT while maintaining ownership and follow\-up. * Proactively identify opportunities to improve workflows, system reliability, and efficiency. * Ensure compliance with security and data protection standards across all environments. **Requirements** * Bachelor’s degree in IT, Computer Science, or equivalent experience. * 5\+ years of experience in IT support, infrastructure administration, or systems management. * Strong knowledge of networking, Windows and Mac environments, VPNs, and cloud solutions (Microsoft 365, Azure, AWS). * Familiarity with ticketing systems and remote management tools. * Excellent communication and documentation skills in English (B2–C1 level required). * Ability to work independently, manage priorities, and collaborate effectively in a remote setting. * Reliable workstation setup and stable internet connection. **We Offer** * Contractor\-based collaboration with long\-term stability. * Fully remote position with flexible work environment. * Opportunities for professional growth and technical specialization. * Work with a supportive, high\-performing IT and operations team. Job Types: Full\-time, Contract Base Pay: From $395,000\.00 per year Work Location: Remote

Mexico

$MXN 395,000/year

Remote Bilingual Customer Service Team Lead64233991587075124

Indeed

Remote Bilingual Customer Service Team Lead

B9 is always looking for top talent. We are searching for candidates to fill future needs within the business. B9 is a young American FinTech that is looking to grow its Mexican operations and is actively looking for talented people to bring new to the company, who are eager to work hard and grow with us in an exciting and dynamic environment. Thank you for your interest in B9 career opportunities. We’re hiring! At B9, we have an ideal opportunity for you to be part of our growing family. A Great Place To Work where we look for people who contribute new ideas, and experience a dynamic and growing environment. At B9, we promote an inclusive culture, where we value different perspectives and provide career growth and development opportunities. We have an exciting opportunity for an exceptional individual to work as a Customer Service Team Lead. What you’ll do: * Manage the overall performance of a team of customer service representatives. * Day\-to\-day team management in accordance with requirements and SLAs. * Prompt identification and resolution of issues including implementation of preventative measures. * Provide high quality agent coaching to ensure proper understanding of products and services, compliance in client’s policies, and delivery of the best customer service. * Trains new personnel and prepares them to respond to customer questions and complaints. * Provide exceptional people management, mentorship, and career development to members of your team, achieve low attrition levels and high employee engagement. **Drive team to deliver continuous improvement and productivity/quality gains.** * Flag and escalate business risks timely. * Making sure the operations is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of internal stakeholders and the client. * Improve operational systems, processes and best practices that guarantee organizational well\-being and efficiencies. * Leverage service quality, growth, and efficiency metric reports to identify areas of opportunity to enhance agent performance and drive achievement of stated goals. * Perform quality controls and monitor production KPI’s, prepare reports and analyze data for your team. * Ability to develop and implement strategic processes to increase consistency and promote overall growth of the project. * Flexible with timings to support operations * Quality auditing to ensure all processes are followed correctly. * Assist the queue when busy or when needed. * Helping trainees by monitoring and helping them to achieve their best performance. * Work hand to hand with OPS and QA. Preferred experience: * College education preferred * Experience in leading teams in customer support via voice and chat support or a call center environment. * Advanced customer focus and customer service skills. * Exceptional training and coaching skills to motivate employees. * Great verbal and written communication skills. * Have full understanding of creating and implementing scheduling and task distribution. * Dynamic leader with experience and passion for managing large and diverse teams across multiple platforms in a fast paced environment, able to deal with rapid change and ambiguity. * Strategic thinker with strong analytical and problem\-solving skills. * 1\+ years of experience in team management. * 1\+ years of people management experience, including managing leaders, and a strong desire to develop team members. * Passion to create an exceptional experience and provide outstanding customer support. * Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members. * Adaptable and energized by a fast\-paced environment. * Good in situational leadership, on the feet thinking. * Analytically sound, ability to look through data and make learned decisions * Bachelor’s degree, or equivalent. * Adequate knowledge of organizational effectiveness and operations management. * Familiarity with business and financial principles and practices. * Ability to effectively communicate with all levels of the organization. * Proven track record of collaborating with cross\-functional groups to produce results. * Microsoft Office, Zendesk, Ring Central is an added advantage. What we offer: Competitive salary paid in USD and paid vacations after the year working with us plus bonuses based on team performance. Salary: Within training $700, after training $950 and after probation $1100 USD, salary is paid in USD so this relates to the exchange. \*\***WE DON'T OFFER LAW BENEFITS OTHER THAN PAID VACATIONS AFTER A YEAR OF WORKING WITH US AND SOME SICK LEAVES COVERED**\*\* Why B9? Have a highly competitive benefits and salary package. Get the opportunity to work for a leading company. We are committed to respecting human rights and build a better future by helping your minds and the environment We invest in people and their wellbeing. We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered. At B9 we believe than our culture make us stronger! Become a part of the B9 family, join us now! Job Type: Full\-time Pay: $13,000\.00 \- $20,000\.00 per month Experience: * Team Leader: 1 year (Required) Language: * Spanish (Required) * English (Required) Work Location: Remote

Mexico

$MXN 13,000-20,000/year

Indeed

Sales Representative

**Position Summary:** Sell the company’s products with the aim of generating profits by providing our clients with personalized and high\-quality service and advice, helping to achieve the objectives of the area and creating sustainable relationships with our clients. **Job Status:** * Full\-Time * Salaried * Reports to: General Manager * Location: North Baja California area. **Role Responsibilities:** * Sale of agrochemicals and fertilizers. * Management of a sales territory and inventories. * Accounts receivable management. * Budget and commercial planning. * Participation in expos and technical talks. * Continuously organizing training, demonstrations, and field tours with clients. * Market intelligence for decision making. **Education:** Agronomist Engineer **Experience / Skills / Abilities:** * 3\-5 years in a similar position. * Extensive knowledge of the area, crops, and relationships with potential clients. * Knowledge of agrochemical and fertilizer application. * Teamwork. * Ability to communicate with external and internal customers. **Work Conditions:** * Availability to travel in the Baja California area. * Ability to work outdoors in different climatic environments.

Mexico

Content/Copywriter Manager64152984996353126

Indeed

Content/Copywriter Manager

**Are you ready to lead the voice of a growing iGaming brand in Mexico?** As our Content/Copywriter Manager, you’ll be the creative force behind everything written — from blog posts and guides to promos and retention campaigns. You’ll help us engage, educate, and retain our players with locally relevant, compelling content that stands out. **What you’ll do day to day:** * Lead the creation of **engaging, informative content** about sports betting and casino — blog posts, news updates, guides — all tailored to the Mexican audience. * Produce SEO\-optimised content to boost search visibility and capture organic traffic. * Develop promotional copy: special offers, features, events that drive engagement and retention. * Write educational content to help users understand betting options, rules, and strategies. * Create sharp, persuasive copy for ads, banners, email campaigns, and social media. * Maintain a consistent brand voice and style across all content. * Work closely with marketing, product, and creative teams to align content with campaign goals. * Stay up\-to\-date with sports events, betting trends, and regulatory changes in Mexico. * Ensure all content and copy adhere to local legal and advertising standards. * Use analytics to test, measure and optimise content performance. * Manage the **monthly Sports \& Casino Content Calendar**, planning ahead for key events, promos, and content opportunities. **What we’re looking for:** * **3\+ years** of experience as a content writer, copywriter, or similar, ideally in iGaming / sports betting/casino. * Deep knowledge of the Mexican sports betting and casino scene — local sports, markets, player preferences, laws. * Professional fluency in **Spanish and English**; excellent writing, editing, and proofreading skills in both. * Experience with **promotional campaigns** and **retention strategy** content. * Solid understanding of **SEO best practices** and content management tools. * Hands\-on experience with digital marketing tools. * Strong creative instincts; ability to adapt tone and style to suit different content types and audiences. * Analytical mindset — comfortable tracking content performance and acting on the metrics. * Excellent time management; able to juggle multiple projects under tight deadlines. **Why you’ll love working with us:** * Be a key part of shaping the content strategy for a brand that’s growing fast in Mexico. * Work remotely with flexible working arrangements. * Competitive compensation that rewards experience and performance. * An environment with minimal bureaucracy — freedom and responsibility matter here. * Opportunities to grow professionally and contribute ideas that make a real impact. **If this sounds like you, we’d love to meet you!** **Apply now to join us as Content/Copywriter Manager.**

Mexico