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Account & Relationship Management in Villa de Cos

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Villa de Cos

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Category:Account & Relationship Management

Customer Support Representative65093917116675120

Customer Support Representative

**Our Journey at Keep** ======================= At Keep, we embarked on a mission with a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology? This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross\-border banking services, offering everything from credit cards to deposit accounts, currency conversions, and revenue financing. With a team of seasoned global startup veterans with successful exits, Keep is committed to leading the charge as Canada's next\-generation fintech institution. Backed by VCs in the fintech sector, we're racing ahead, expanding our reach and impact like never before. **About the Role** ================== Join Keep as a Customer Support Representative and play a key role in delivering thoughtful, high\-quality support in a fintech environment where accuracy, judgment, and clear communication matter. In this role, you will support customers primarily through written tickets and emails, with phone calls making up a smaller but important part of the workload. Whether a customer reaches out by email or phone, the expectation is the same: you’ll take ownership of the issue, investigate thoughtfully, communicate clearly, and guide the customer toward a practical and satisfactory resolution. This is an entry\-level role designed for someone with strong fundamentals and sound judgment. While you’ll be supported with documentation, training, and team collaboration, you’ll also be trusted to think critically, ask the right questions, and make decisions within scope. Over time, you’ll grow into handling the majority of cases independently, including more complex and nuanced situations. **Who We’re Looking For** * You have at least 1–2 years of experience in customer support or a similar customer\-facing role, ideally, but not exclusively, in a startup, fintech, or evolving environment focused on continuous improvement. * You’re comfortable working in an environment where products and processes evolve over time, and you’re able to quickly understand changes and apply them with care and precision. * You communicate clearly and confidently, both in writing and on calls. You’re comfortable explaining complex topics in a calm, human way. * You enjoy problem\-solving and investigation, and you’re willing to spend the time needed to fully understand an issue rather than rushing to a surface\-level answer. * You’re comfortable handling ambiguity and know when to move forward independently and when to ask questions or loop in the right team. * You take ownership of your work and care about accuracy, customer trust, and doing things the right way. * You’re detail\-oriented and thoughtful, especially when working with financial information that directly impacts customers. * You’re open to learning and feedback, and you approach growth with curiosity, accountability, and a willingness to refine your approach over time. We value thoughtful investigation over fast replies — taking extra time to get it right is always preferred over responding quickly with incomplete information. **Key Responsibilities** **Handle Customer Cases End\-to\-End:** Respond to customer inquiries primarily through tickets and emails, with occasional phone calls, taking ownership of issues from initial contact through resolution. **Investigate and Resolve Issues:** Review account data, transactions, system behavior, and internal tools to understand what’s happening and provide accurate, well\-reasoned responses. **Communicate Clearly and Empathetically:** Deliver responses that are structured, calm, and human, especially in situations involving stress, urgency, or financial impact. **Exercise Sound Judgment:** Know when an issue can be resolved within scope, when partial solutions are appropriate, and when escalation is necessary. Escalate thoughtfully, with detailed context and clear findings, and apply policy consistently while communicating outcomes clearly and humanely. **De\-escalate and Set Expectations:** Handle emotionally charged interactions professionally, guiding customers toward realistic outcomes without defaulting to escalation or deflection. **Collaborate Across Teams:** Work with internal partners such as Engineering, FinOps, Compliance, and Collections to resolve edge cases and improve processes. **Contribute to Continuous Improvement:** Identify recurring issues, unclear processes, or gaps in documentation, and provide constructive feedback to help improve operations, SOPs and the overall support experience. **Growth and Development** This role is designed to grow with you. Within your first **3–6 months**, you’ll be expected to: Handle at least 80% of customer cases independently. * Confidently identify edge cases and know where to escalate them efficiently. * Provide thoughtful input on process improvements and documentation. * Develop strong product and operational knowledge across Keep’s platform. Support, training, and mentorship are provided throughout, but growth also comes from engagement, curiosity, and ownership. As you grow, you’ll be trusted with increasing autonomy and expected to apply sound judgment while knowing when to pause, ask questions, or escalate thoughtfully. **Why You Should Be Excited About This Role** * Work on meaningful, real\-world problems that directly affect customers’ finances. * Be trusted to think, investigate, and communicate rather than follow scripts. * Gain deep exposure to fintech operations, banking systems, and cross\-functional collaboration. * Join a team that values quality, judgment, and thoughtful customer experience over raw volume. Grow into a well\-rounded support professional with strong investigative and communication skills. **Why This Might Not Be a Good Fit** If you prefer highly scripted workflows or constant step\-by\-step direction, this role may feel uncomfortable. * If you’re looking for a high\-volume, low\-complexity call\-center environment, this will not be a match. * If ambiguity feels stressful rather than interesting, the investigative nature of this role may be challenging. If you prefer to work in isolation without collaboration or feedback, this team may not be the right fit. **What the Interview Process Looks Like** * **Initial screening with our AI platform (TalentLlama)** * **Conversation with our People team** * **Copy challenge** to assess written communication and clarity * **Interview with the Customer Support Lead \& Manager** * **Practical case discussion** focused on problem\-solving and judgment * **References** * **Offer** **Want to Learn More?** ======================= Head over to our webpage to discover more about us. Take a peek at our Glassdoor profile to see what our Keepers are saying, and stay tuned for exciting updates on our LinkedIn page and learn about our values and benefits on our career page. **Commitment to Diversity and Inclusion** ========================================= Keep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Azure Virtual Desktop- Bilingual65072299221122121

Azure Virtual Desktop- Bilingual

**Responsibilities** * Champion strategic initiatives that drive successful Azure Virtual Desktop (AVD) deployments, ensuring customer projects stay aligned with business outcomes while proactively identifying and mitigating risks. * Lead AVD\-focused architectural design sessions, defining host pool strategies, image management approaches, identity integration, and security baselines using Microsoft best practices, including the Cloud Adoption Framework (CAF) and Well\-Architected Framework (WAF). * Architect and implement secure, scalable, and resilient AVD environments—covering networking, identity, FSLogix profiles, image lifecycle, monitoring, and operational governance. * Drive technical excellence across AVD and adjacent Azure workloads (IaaS, identity, networking, storage), ensuring virtual desktop environments meet performance, security, and reliability requirements for enterprise\-scale deployments. * Own end\-to\-end technical governance for strategic AVD accounts, ensuring alignment with customer success plans and maximizing the value of their Azure and AVD investments. * Accelerate AVD adoption and Azure consumption by resolving technical blockers, optimizing session host performance, and providing delivery oversight for key virtualization and desktop modernization engagements. * Collaborate with internal engineering teams, partners, and customer stakeholders to design impactful AVD delivery proposals and support execution with clarity and confidence. * Inspire customer innovation by helping them modernize legacy VDI platforms, adopt cloud\-based desktop virtualization, and integrate AVD with AI\-driven or automation\-enhanced workflows. * Demonstrate a growth mindset by continuously developing AVD, Azure, and virtualization expertise while contributing to a culture of learning and technical excellence. **Technical Experience** * Deep experience with hybrid infrastructures, virtualization architectures, and cloud\-based desktop delivery models. * 10\+ years in customer\-facing technical roles involving systems architecture, virtualization, operations, IT consulting, or enterprise cloud support. * Strong understanding of cloud architecture, virtualization strategy, and modern desktop transformation. * Proven success planning, deploying, operating, and optimizing enterprise VDI or AVD environments. * Familiarity with Microsoft enterprise software and Azure ecosystem components relevant to AVD (Azure AD, networking, storage, monitoring, security). **Virtualization \& Cloud Expertise** * Extensive hands\-on experience with Hyper\-V 2016\+ and SCVMM 2016\+, supporting AVD hybrid and image management scenarios. * Strong experience with Azure Stack HCI 22H2\+ and Azure Arc for hybrid AVD deployments and Arc\-enabled management. * Proficiency in virtualization migrations (e.g., VMware to Hyper\-V or AVD), including assessment, planning, and cutover strategies. **Windows \& Identity Skills** * Deep knowledge of Windows Server 2012 R2–2025, including roles relevant to AVD such as Active Directory, DNS, and file services. * Experience with Failover Clustering and Storage Spaces Direct for on\-premises or hybrid AVD infrastructure. * Strong Active Directory and Azure AD configuration skills, including conditional access, identity security, and group policy management for AVD session hosts. **Scripting \& Automation** * Proficiency in PowerShell 5\.x and Core 7\.x for automating AVD deployments, image creation, scaling plans, and operational tasks. * Experience with ARM/Bicep, Azure Automation, or GitHub Actions is a plus for AVD CI/CD pipelines. **Optional but Valuable Skills** * Familiarity with Azure IaaS, Azure Backup, and Azure Site Recovery in the context of AVD workloads. * Experience with enterprise backup tools (Veeam, Commvault, Zerto) for hybrid or supporting infrastructure. * Exposure to SCOM, SCDPM, SCCM/MECM, and SQL Server on VMs—especially where they intersect with AVD image management or monitoring. * Basic networking and storage solution skills, including Azure Virtual Network design, ExpressRoute, and storage performance tuning for FSLogix.

Home Office Collection Executive65059679412483122

Home Office Collection Executive

### **Home Office Call Center Collection Executive** Foreign digital financial institution seeks people with a good attitude and sense of responsibility. Good pay and short-term growth opportunities (every 3 months) **Activities:** * Daily payment reminders via targets: * Calls: 320 \- 340 * Messages: 100\+ * **NOTE**: During training, you must purchase 5 to 10 SIM cards. **Requirements:** * Age: 18 \- 40 years old. * Good computer skills. * Windows 10 or 11 operating system. * Full-time availability. * Valid RFC updated through January 2026. * Payroll account with BBVA. * Not currently enrolled as a student. * Completed high school. **We offer:** * Base salary of $8400 gross. * Recovery bonus. * Fully paid training. * Statutory benefits starting from the 3rd month. * Growth opportunity every 3 months. * Positive work environment. **Schedule:** * Monday through Sunday, with one rotating day off. * 09:00 a.m. \- 18:30 p.m. * Lunch break: 13:00 p.m. \- 14:30 p.m. If interested, contact Mtra. Marian Villafaña via WhatsApp with the message **Cobranza Home Office** at 56\-25\-92\-46\-99

$MXN 8,400/month

SENIOR SOCIAL MEDIA SPECIALIST FULL-TIME REMOTE POSITION - MEXICO BASED / GLOBAL COMPANY65052170820099123

SENIOR SOCIAL MEDIA SPECIALIST FULL-TIME REMOTE POSITION - MEXICO BASED / GLOBAL COMPANY

**SENIOR SOCIAL MEDIA SPECIALIST \- FULL\-TIME REMOTE POSITION \- MEXICO BASED / GLOBAL COMPANY** **Full professional proficiency in English required** This Remote position offers the flexibility to work from anywhere in Mexico. Occasional travel may be required for key meetings, conferences, or team events. (US, LATAM, and ASIA). **Please include the link to your portfolio in your Resume (English)** We are looking for a fast, creative, and strategic individual to join our growing Marketing team, with experience working with Personal Brands, Influencers, etc. You´ll lead strategy and execution across digital platforms, create powerful content, drive engagement, and ensure a cohesive online presence. If you are quick, detail\-oriented, and love storytelling through short\-form content, this is your moment! **RESPONSIBILITIES** ● Develop and execute a content strategy that supports personal brand growth ● Plan, write, and schedule mainly short\-form video content. ● Stay ahead of platform trends and adapt them creatively ● Use Meta Business Suite for scheduling, reporting, and community management. ● Analyze content performance and adjust strategies accordingly. ● Respond to shifting priorities and feedback with agility. ● Strong copywriting skills. ● Maintain an organized content calendar and adapt quickly to feedback or changes ● Communicate effectively with both creative teams and senior executives **KEY QUALIFICATIONS** ● Strong experience working with Personal Brands, Influencers, etc, and with content planning and audience growth. ● Excellent verbal and written communication skills in English. ● Excellent storytelling skills. ● Proficient in Meta Business Suite. ● Strategic thinker with a track record of growing social media accounts. ● Great communicator, able to work with creative teams and senior leadership. ● Organized and comfortable with fast\-paced feedback loops. ● Proactive and collaborative, with a creative yet execution\-focused mindset. ● Competencies: teamwork, innovation, attention to detail, responsibility. **NICE TO HAVE** ● Marketing, Communications or similar major. ● Paid social experience ● Experience with Personal Brands, Influencers, etc. ● Background in influencer marketing or working with content creators **WE OFFER** Great teamwork Work culture and environment are based on communication, trust, and hard work. A career in a Global Company Travel Opportunities Paid Time Off Holiday Gifts / Bonuses **WORKING HOURS** Monday to Friday, 8:00 AM to 5:00 PM (Central Standard Time) Holidays observed are based on the U.S. calendar **COMPANY CULTURE** Working with us is an incredible experience. You’ll have the opportunity to grow in a global company with a dynamic, fast\-paced environment and culture. Collaborate with talented people from all over the world and enjoy the chance to travel to our headquarters in Miami. As part of our team, you might be invited to our annual convention, which takes place in a different international location every year, where you´ll meet amazing people and expand your global network. What’s even better? You´ll join a fantastic team that values communication, trust, and hard work. While we take pride in delivering excellent results, we also know how to have fun and celebrate our successes together! To be considered for this position, please **include your Resume/CV and a link to your portfolio.** *Recruiters, please don’t contact this job ad.* *Please, no phone calls about this job.* *It is Company’s policy to conduct a background search on all qualified applicants. By applying to this job post, you understand and consent to the Company conducting a background report on you. All offers of employment at the Company are contingent upon clear results of a thorough background check.* Job Type: Full\-time Pay: From $30,000\.00 per month Experience: * Personal Brand: 2 years (Preferred) * Social Media : 4 years (Preferred) Language: * English (C1, C2\) (Preferred) Work Location: Remote

$MXN 30,000/year

Service Delivery Manager- Bilingual64961680499587124

Service Delivery Manager- Bilingual

**The Service Delivery Manager (SDM)** is responsible for driving client satisfaction, operational excellence, and team performance across customer engineering and support functions. Acting as the primary liaison between clients, internal teams, and stakeholders, the SDM ensures seamless delivery of services, alignment of technical execution with business objectives, and continuous improvement of processes. This role is both client\-facing and operationally strategic, requiring strong relationship management, performance optimization, and leadership skills. The SDM embodies the Concentrix culture, modeling values and mentoring others to foster collaboration, accountability, and innovation. **Key Responsibilities** **Client \& Stakeholder Engagement** * Build strong client relationships and serve as the primary point of contact for assigned accounts. * Manage client communications, ensuring timely resolution of concerns and effective conflict management. * Lead client\-facing meetings, including QBRs and monthly reviews, to communicate business needs, service outcomes, and improvement plans. * Collaborate with stakeholders across HR, IT, Finance, and Compliance to ensure operational alignment and delivery excellence. * Team \& Engineering Collaboration * Partner with engineering teams and Cloud Solution Architects to align technical delivery with client requirements and business operations. * Support workforce planning including onboarding, training, and professional development to build resilient, high\-performing teams. * Enable operational consistency across US and LATAM teams, ensuring technical excellence and scalability. * Assist engineers in understanding client requirements and provide ongoing support post\-onboarding. **Operational Excellence** * Oversee business operations for customer support teams, ensuring seamless delivery and efficiency. * Monitor and optimize KPIs, SLAs, and contractual obligations, consistently achieving or exceeding performance metrics. * Drive operational reviews through daily stand\-ups, weekly performance meetings, and executive reporting. * Implement continuous improvement initiatives across workflows, escalation processes, and documentation. * Manage risks and escalations proactively, ensuring timely resolution aligned with client expectations. * Track and reduce costs while maintaining service quality and client satisfaction. * Customer Satisfaction \& Culture * Champion CSAT initiatives by seeking client feedback and developing action plans to improve satisfaction scores. * Collaborate with teams to drive improvements in service delivery and customer experience. * Model Concentrix culture by aligning actions and behaviors with organizational values. * Mentor others to understand and embody the Concentrix culture. **Qualifications** * Bachelor’s degree in Business Administration, Operations Management, IT, or related field (preferred). * 5–7\+ years of experience in service delivery, business operations, or project management within IT services or customer support environments. * Proven expertise in KPI management, operational performance tracking, and business reporting. * Strong communication skills (verbal and written), with fluency in English * Excellent negotiation and presentation skills with the ability to influence at all organizational levels. * Demonstrated leadership in managing large support or engineering teams and driving operational excellence. * Experience collaborating with technical teams to align business operations with technical delivery. * Proven ability to manage multiple client\-focused projects in fast\-paced, deadline\-driven environments. \#WAH \#WFH \#LI\-Remote

PERSONAL BRAND STRATEGIST / PUBLIC FIGURE SOCIAL MEDIA COORDINATOR / REMOTE GLOBAL

fast\-paced**BILINGUAL PERSONAL BRAND STRATEGIST / PUBLIC FIGURE SOCIAL MEDIA COORDINATOR WITH EXPERIENCE WORKING WITH PERSONAL BRANDS, INFLUENCERS, ETC.** **REMOTE POSITION, MEXICO\-BASED / GLOBAL COMPANY** Full professional proficiency in English required. This Remote position offers the flexibility to work from anywhere in Mexico. Occasional travel may be required for key meetings, conferences, or team events, to the US and Asia. **Please include the link to your portfolio in your Resume** We're looking for a fast, creative, and strategic individual to work directly with our CEO, a public figure; experience working with Personal Brands, Influencers is a must. You'll lead strategy and execution across digital platforms, create powerful content, drive engagement, and ensure a cohesive online presence. If you're quick, detail\-oriented, and love storytelling through short\-form content, this is your moment! **RESPONSIBILITIES** * Develop and execute a content strategy that supports personal brand growth * Plan, write, and schedule mainly short\-form video content. * Stay ahead of platform trends and adapt them creatively * Use Meta Business Suite for scheduling, reporting, and community management. * Analyze content performance and adjust strategies accordingly. * Respond to shifting priorities and feedback with agility. * Strong copywriting skills. * Maintain an organized content calendar and adapt quickly to feedback or changes * Communicate effectively with both creative teams and senior executives **KEY QUALIFICATIONS** * Strong experience working with Personal Brands, Influencers, etc, and with content planning and audience growth. * Excellent verbal and written communication skills in English. * Excellent storytelling skills. * Proficient in Meta Business Suite. * Strategic thinker with a track record of growing social media accounts. * Great communicator, able to work with creative teams and senior leadership. * Organized and comfortable with fast\-paced feedback loops. * Proactive and collaborative, with a creative yet execution\-focused mindset. * Competencies: teamwork, innovation, attention to detail, responsibility. **NICE TO HAVE** * American Visa / Passport up to date \- traveling to the US and Asia * Marketing, Communications or similar major. * Paid social experience * Experience with Personal Brands, Influencers, etc. * Background in influencer marketing, working with content creators **WE OFFER** Competitive compensation as a Contractor Great teamwork, fast\-paced environment Work culture based on pfofesionalism, communication, trust, and hard work. A career in a Global Company Travel Opportunities Paid Time Off Holiday Gifts / Bonuses **WORKING HOURS** Monday to Friday, 8:00 AM to 6:00 PM (Central Standard Time) Holidays observed are based on the U.S. calendar **COMPANY CULTURE** Working with us is an incredible experience. You’ll have the opportunity to grow in a global company with a dynamic, fast\-paced environment and culture. Collaborate with talented people from all over the world and enjoy the chance to travel to our headquarters in Miami. As part of our team, you might be invited to our annual convention, which takes place in a different international location every year, where you'll meet amazing people and expand your global network. What’s even better? You'll join a fantastic team that values communication, trust, and hard work. While we take pride in delivering excellent results, we also know how to have fun and celebrate our successes together! To be considered for this position, please **include your Resume/CV and a link to your portfolio.** *Recruiters, please don’t contact this job ad.* *Please, no phone calls about this job.* *It is Company’s policy to conduct a background search on all qualified applicants. By applying to this job post, you understand and consent to the Company conducting a background report on you. All offers of employment at the Company are contingent upon clear results of a thorough background check.* Job Type: Full\-time Pay: From $36,000\.00 per month Experience: * Personal Brand: 2 years (Preferred) * Social Media : 4 years (Preferred) Language: * English (C1, C2\) (Preferred) Work Location: Remote

$MXN 36,000/year

Remote Billing Specialist64843781110019126

Remote Billing Specialist

We are seeking a highly organized and detail\-oriented Remote Billing Specialist to join our dynamic team! In this role, you will be responsible for preparing, issuing, and managing customer invoices while ensuring accurate and timely receipt of payments. You will play a key role in supporting the Accounts Receivable and Report Writing departments by maintaining precise records of billing transactions, reconciling accounts, and communicating professionally with clients regarding billing inquiries or payment issues. ### **What You'll Do** * Generate and distribute accurate customer invoices based on environmental reports and work orders in project systems. * Communicate proactively with clients and internal teams to ensure smooth and timely billing operations. * Research and resolve payment discrepancies, ensuring accounts remain accurate and up to date. * Initiate and process credit card payments, and make adjustments to accounts as necessary. * Help streamline billing processes and maintain compliance with company policies and procedures. * Support additional tasks within the Accounts Receivable and accounting departments as needed. ### **Requirements** * Minimum of 1 year of experience working with QuickBooks or similar accounting software. * Solid understanding of basic accounting principles to accurately reconcile accounts, process invoices, and maintain financial records. * Skilled in researching and resolving payment discrepancies, making account adjustments, and ensuring accurate posting of transactions. * Proficiency with financial software and tools, including advanced Microsoft Excel, Microsoft Office Suite, and Google Workspace products. * Highly detail\-oriented with excellent organizational, time management, and multitasking abilities; able to manage multiple invoices, projects, and deadlines efficiently. * Demonstrated ability to streamline billing processes while maintaining compliance with company policies and procedures. * Strong ethical standards and professional judgment in handling confidential financial information and client communications. * Strong verbal and written communication skills; client\-service oriented, personable, and professional. * Results\-driven, self\-motivated, and capable of working independently with minimal supervision. * A growth mindset with a passion for continuous learning, process improvement, and professional development. ### **Nice to have** * Minimum 1 year of Accounts Receivable collections experience * Experience with Insurance Collections * A bachelor's degree is preferred but not mandatory. ### **About Us** At Vert Environmental, we pride ourselves on being the leading third\-party industrial hygiene consulting and testing company, specializing in providing comprehensive services for both residential and commercial properties. With a decade of experience under our belt, we have established ourselves as a trusted name in the industry, dedicated to delivering fast and accurate results for our clients. Our team of experts provides services for hazardous materials, including asbestos, lead, mold, and bacteria, just to name a few. Every single technical expert is trained, state\-certified, and examined to adhere to all local city, county, district, state, and federal regulations. Our team of highly trained professionals will guide you through the entire process, from initial inspection to effective remediation strategies. **What We Offer** * Medical, Dental, and Vision insurance * Paid vacation and sick time * 401(k) retirement plan * Discounts on travel, entertainment, wellness programs, and gym memberships If you enjoy managing financial processes, working with clients, and keeping things organized and running smoothly, this could be the perfect role for you. Apply today and join our team!

Enterprise Account Executive64665110432131127

Enterprise Account Executive

**About HappyRobot** HappyRobot is the AI\-native operating system for the real economy—a system that closes the circuit between intelligence and action. By combining real\-time truth, specialized AI workers, and an orchestrating intelligence, we help enterprises run complex, mission\-critical operations with true autonomy. Our AI OS compounds knowledge, optimizes at every level, and evolves over time. We’re starting with supply chain and industrial\-scale operations, where resilience, speed, and continuous improvement matter most—freeing humans to focus on strategy, creativity, and other high\-value tasks. You can learn more about our vision in our Manifesto. HappyRobot has raised $62M to date, including our most recent $44M Series B in September 2025\. Our investors include Y Combinator (YC), Andreessen Horowitz (a16z), and Base10—partners who believe in our mission to redefine how enterprises operate. We’re channeling this investment into building a world\-class team: people with relentless drive, sharp problem\-solving skills, and the passion to push limits in a fast\-paced, high\-intensity environment. If this resonates, you belong at HappyRobot. **Role Overview** We are looking for our first sales hirebased in **Mexico** to join our growing sales team. In this role, you will be responsible for managing the full sales cycle, building strong relationships with enterprise clients, and driving revenue growth. **What You’ll Do** * Enterprise Sales Execution \- Own the full sales cycle from prospecting to closing enterprise\-level deals. * Pipeline Management \- Develop and maintain a robust pipeline of enterprise accounts, ensuring consistent deal flow. * Consultative Selling \- Understand client challenges, industry trends, and business goals to position our SaaS solution effectively. * Relationship Building \- Establish and nurture long\-term relationships with key stakeholders and decision\-makers. * Strategic Negotiations \- Lead complex negotiations, ensuring a win\-win outcome for both the client and the company. * Cross\-functional Collaboration \- Work closely with Sales Engineering, Customer Success, and Product teams to deliver tailored solutions. * Revenue Growth \- Meet and exceed sales targets, contributing to the company's overall revenue goals. * Market Insights \- Stay informed about industry trends, competitor activity, and market shifts to refine sales strategies. ### **Must have** * Experience in enterprise sales, preferably in the SaaS industry. * Proven track record of consistently meeting or exceeding sales quotas in a B2B environment. * Large ACV track record * Strong experience managing complex sales cycles and working with multiple stakeholders. * Excellent communication, negotiation, and presentation skills. * Ability to analyze customer needs and align them with the right solutions. * Experience with CRM tools such as Salesforce, HubSpot, or similar platforms. * Ability to thrive in a fast\-paced, high\-growth environment. **Why join us?** * Opportunity to work at a **high\-growth AI startup**, backed by top investors. * **Rapidly growing and backed by top investors including a16z, Y Combinator, and Base10\.** * **Ownership \& Autonomy** \- Take full ownership of projects and ship fast. * **Top\-Tier Compensation** \- Competitive **salary \+ equity** in a high\-growth startup. * **Comprehensive Benefits** \- **Healthcare, dental, vision** coverage. * **Work With the Best** \- Join a world\-class team of engineers and builders. **Our Operating Principles** ***Extreme Ownership*** We take full responsibility for our work, outcomes, and team success. No excuses, no blame\-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not “your job.” If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for someone else to solve it — we lead with accountability and expect the same from those around us. ***Craftsmanship*** Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for “just fine.” We sweat the details because details compound. Whether it’s a product feature, an internal doc, or a sales call — we treat it as a reflection of our standards. We aim to deliver jaw\-dropping customer experiences by being curious, meticulous, and proud of what we build — even when nobody’s watching. ***We are “majos”*** Be friendly \& have fun with your coworkers. Always be genuine \& honest, but kind. “Majo” is our way of saying: be a good human. Be approachable, helpful, and warm. We’re building something ambitious, and it’s easier (and more fun) when we enjoy the ride together. We give feedback with kindness, challenge each other with respect, and celebrate wins together without ego. ***Urgency with Focus*** Create the highest impact in the shortest amount of time. Move fast, but in the right direction. We operate with speed because time is our most limited resource. But speed without focus is chaos. We prioritize ruthlessly, act decisively, and stay aligned. We aim for high leverage: the biggest results from the simplest, smartest actions. We’re running a high\-speed marathon — not a sprint with no strategy. ***Talent Density and Meritocracy*** Hire only people who can raise the average; ‘exceptional performance is the passing grade.’ Ability trumps seniority. We believe the best teams are built on talent density — every hire should raise the bar. We reward contribution, not titles or tenure. We give ownership to those who earn it, and we all hold each other to a high standard. A\-players want to work with other A\-players — that’s how we win. ***First\-Principles Thinking*** Strip a problem to physics\-level facts, ignore industry dogma, rebuild the solution from scratch. We don’t copy\-paste solutions. We go back to basics, ask why things are the way they are, and rebuild from the ground up if needed. This mindset pushes us to innovate, challenge stale assumptions, and move faster than incumbents. It’s how we build what others think is impossible. *The personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller.* *By sending us your CV, you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer.* *In relation to the period of conservation of your personal data, these will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data.* *If you wish to exercise your rights of access, rectification, deletion, portability or opposition in relation to your personal data, you can do so through security@happyrobot.ai subject to the GDPR.* *For more information, visit* *https://www.happyrobot.ai/privacy\-policy* *By submitting your request, you confirm that you have read and understood this clause and that you agree to the processing of your personal data as described.*

Mid Fullstack Engineer64665110478978128

Mid Fullstack Engineer

**Our Journey at Keep** ======================= At Keep, we embarked on a mission with a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology? This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross\-border banking services, offering everything from credit cards to deposit accounts, currency conversions, and revenue financing. With a team of seasoned global startup veterans with successful exits, Keep is committed to leading the charge as Canada's next\-generation fintech institution. Backed by VCs in the fintech sector, we're racing ahead, expanding our reach and impact like never before. **Fullstack Engineer** ====================== **About the Role** ------------------ Join Keep as Fullstack Engineer on the Cards team, where you’ll accelerate the execution of high\-impact initiatives and play a key role in moving the Cards roadmap forward with speed and ownership. As a Fullstack Engineer at Keep, you’ll ship features end\-to\-end, work across our TypeScript/NextJS/GraphQL stack, and collaborate with a fast\-paced, high\-autonomy team. You’ll bring strong fundamentals, clear technical thinking, and the ability to balance speed with correctness in the products you build. If you love solving problems, taking ownership from day one, and delivering meaningful product impact, this role is for you. **Who We’re Looking For** ========================= * You’re a strong hands\-on engineer with at least **4 years** of experience and solid fundamentals in JavaScript, TypeScript, React, and relational databases. * You take ownership \- you ship projects end\-to\-end and take responsibility for outcomes, not just tasks. * You thrive in fast\-moving environments where ambiguity is normal and autonomy grows with trust. * You’re proactive and don’t wait for instructions \- you anticipate problems, propose solutions, and drive execution. * You collaborate naturally with cross\-functional partners and communicate clearly in English. * You take pride in balancing speed and correctness, moving quickly without compromising quality. * You enjoy breaking down complex problems, asking the right questions, and delivering thoughtful solutions. **Bonus points if you have** ============================ * Experience in early\-stage or scaling startups. * Familiarity with Next.js and modern frontend architecture patterns. * Experience with non\-relational databases and database design tradeoffs. * Experience working in high\-autonomy, product\-driven engineering teams. **Key Responsibilities** ======================== **Engineering ownership** ------------------------- * Ship high\-quality features end\-to\-end across the Cards domain. * Experience shipping user\-facing features with real business impact. * Take ownership of technical decisions, tradeoffs, and execution. * Prioritize effectively and balance speed with correctness in your implementations. * Break down ambiguous problems into clear, actionable work. **Collaboration \& cross\-functional alignment** ------------------------------------------------ * Communicate clearly with technical and non\-technical collaborators. * Participate in design discussions, bringing critical thinking and product awareness. * Ensure smooth collaboration during handoffs and across engineering efforts. **Technical execution \& quality** ---------------------------------- * Ship high\-quality features using TypeScript, Next.js, and PostgreSQL. * Maintain and improve the reliability, performance, and scalability of the Cards systems. * Apply strong fundamentals in architecture, clean coding practices, and database design. * Troubleshoot, debug, and optimize features with attention to detail. **Continuous improvement** -------------------------- * Surface gaps, propose improvements, and help elevate engineering practices on the team. * Identify opportunities to improve speed, reliability, and developer experience. * Contribute to building technical clarity, documentation, and internal knowledge. **Why you’ll love this role** ============================= * You’ll directly accelerate the roadmap for one of Keep’s most impactful product areas. * You’ll own meaningful features and see your work ship to production quickly. * You’ll join a fast\-paced team where trust leads to autonomy and growth. * You’ll collaborate closely with engineering leadership and influence product decision\-making. * You’ll have the space to experiment, improve systems, and make visible contributions from day one. * You’ll help define what great Fullstack engineering looks like at Keep. ### **Benefits:** * Competitive salary and benefits package that includes PTO, home office budget, learning and development bonus, health Insurance * Supportive and inclusive company culture that values diversity and promotes work\-life balance. **Why join Keep** ================= * Be part of a team building the **next generation of business banking** for SMBs across North America. * Work with experienced founders and operators who value clarity, speed, and impact. * Enjoy a remote\-friendly, high\-trust environment with room to take ownership. * Join a company where **collaboration, and execution** are the keys to success. **Why this might not be a good fit** ==================================== * If you prefer roles with heavy structure and daily supervision, our autonomy might feel uncomfortable. * If you avoid ambiguity or change, you might find our fast pace challenging. * If you’re not energized by building and maintaining relationships, this may not be your zone of genius. **What’s the Interview Process Like** ===================================== * **Meet the People team (30 min):** We'll try to learn about your experience, motivations, and fit with Keep’s culture. * **Coding Challenge (1 hr):** You will pair\-program with one of our engineers to create a small prototype to solve a particular business problem. * **System Design** **(1 hour):** You will be given a product requirement and will design the software architecture of how we should implement that particular functionality. * **CTO round (30 min):** Last but not least, meet our CTO. This round will be focused on knowing more about your past experiences and work style **Want to Learn More?** ======================= Head over to our webpage to discover more about us. Take a peek at our Glassdoor profile to see what our Keepers are saying, and stay tuned for exciting updates on our LinkedIn page and learn about our values and benefits on our career page. **Commitment to Diversity and Inclusion** ========================================= Keep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Technical Support Specialist64526319012867129

Technical Support Specialist

**About Kojo** -------------- It's time to build. Whether it's creating more housing, upgrading our infrastructure, or adapting to climate change, one thing is clear: the construction industry is at the center of solving our biggest problems. We’re making buildings cheaper and easier to build by transforming the way commercial construction companies buy their materials. Join us. Founded in 2018, Kojo is now one of the fastest\-growing construction technology companies in the world. Construction accounts for $10 trillion in global spend annually and we can’t live without its output \- our roads, schools, hospitals, and offices. Despite this, there’s been very little innovation over the past 70 years in how materials \- which constitute up to 40% of project costs \- are bought and sold. This is our opportunity. We’re looking for a dedicated Technical Support Specialist who will resolve Tier 1 and 2 customer issues, collaborate cross\-functionally with Product, Engineering, and Support teams, and identify workarounds and new features to maximize customer value. You’ll act as a brand ambassador for Kojo by delivering world\-class service and education, reporting directly to the Support Team Manager while partnering closely with teammates across Support, QA, Customer Success, and Engineering. **About the Role** ------------------ The Technical Support Specialist is a vital foundational pillar of the Support team. Problem\-solving, prioritizing well, and analyzing root causes effectively will be key to success in this position. The working hours for this role are **Monday \- Friday, 11:00 AM to 7:00 PM EST.** **This role will include:** * Answering and resolving customer\-reported Tier 1 and 2 issues or questions from inbound chat and email within designated SLAs, clarifying and offering solutions where provided information may be vague * Regular proactive engagement and collaboration with QA, Support, CS, and Engineering teams, working cross\-functionally via live meetings and Slack correspondence * Creating and managing Zendesk and Jira tickets, providing timely, consistent, and clear follow progress updates to customers * Producing test case scenarios to be used in QA testing and reliable metrics and data for Product and Engineering actioning * Providing internal Support to our Kojo colleagues by engaging with various Slack channels to address issues raised there * Maintaining a comprehensive and continuously expanding knowledge of Kojo to diagnose software issues * Providing input into developing and modifying technical support systems to meet customer and internal needs * Identifying workarounds, workflows, and new features for qualified customers to ensure that they are getting the most value out of their partnership with Kojo * Acting as a brand ambassador for Kojo, providing world\-class service and education to customers **About You** ------------- A quick adapter to advancing technologies and process changes, who thrives both independently and collaboratively, will excel in this role! If you’re passionate about working in dynamic environments and have familiarity with the construction industry, we’d love to hear from you \- apply with us! **What you’ve accomplished:** * 3\+ years working in a customer\-facing role, preferably in SaaS, software, or technology\-based environment * 1\+ years of tier 2 technical support, an IT\-related role, or a QA testing role * Track record of success working in a fast\-paced environment and demonstrating a high sense of urgency * Excellent network analysis fundamentals and robust troubleshooting skills, as well as experience with Jira, Zendesk, and ReTool * Experience testing the different platforms we support (web/iOS/Android), different types of network environments, and on mobile simulators; * Experience troubleshooting third\-party integrations to ERP or accounting systems * Ability to collect and provide useful metrics on customer reports so product and engineering can take action on them * Deep understanding of the user experience and the ability to resolve customer support requests in thoughtful and creative ways * Excellent written and verbal communication, with an ability to express ideas and opinions to various internal and external audiences * Eagerness to learn and grow, receptive to feedback **What you care about:** * **Customer Obsession:** You care deeply about our customers and seek to understand their pain * **Innovation:** You seek to understand the truth behind problems and find solutions to them **Impact:** You’re both fast\-paced and detail\-oriented **Working at Kojo** ------------------- **Salary:** Your salary will be dependent upon many factors, including your experience level, skillset, market dynamics and balancing internal equity relative to other Kojo employees. The compensation and benefits information that we provide is based on Kojo’s good\-faith estimate as of the date of the job posting and may be modified in the future. **Benefits:** This position is also eligible for a new hire equity grant and all US\-based full time employees are eligible for our full suite of perks and benefits. For more information about our perks and benefits, check out https://www.usekojo.com/careers. **Location:** Kojo’s team members work from home 100% of the time across North and South America. If applicable, we’ll identify the travel and/or location\-specific requirements of a position in the text above. Otherwise, team members can expect to work business hours congruent with their local time zone and remotely. **Inclusive Workplace:** Kojo values diverse perspectives and is committed to building an inclusive workplace. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we consider for employment qualified applicants with arrest and conviction records. We strongly encourage people from underrepresented groups to apply. **Scam Notice:** Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of Kojo. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Kojo will never ask for any personal account information, such credit card details or bank account numbers, during the recruitment process. Compensation Range: $25K \- $40K

$MXN 25,000-40,000/year

Senior Technical SEO Specialist645253291942421210

Senior Technical SEO Specialist

**About Us** At Envato, everything we do is about empowering creatives to thrive. We're here to help creatives bring their ideas to life, supercharge their workflows, and equip them with an unparalleled toolkit they can use anywhere. With unlimited access to world\-class assets, innovative AI tools, and hands\-on tutorials, we deliver what creatives need today \- and are continually evolving our offering. As AI transforms the creative landscape, we’re committed to building what’s next for the future. We’re a purpose\-driven company and we’ve long embraced flexible, inclusive ways of working. We’re proud of the connected culture we’ve built across our global team. Our values: Community Spirit, Build Our Future, Embrace Diversity, Make It Happen, and Make Envato Proud, guide everything we do, shaping how we work, grow, and succeed. You can read more about us on our blog, including news of our acquisition by Shutterstock Inc in 2024\. **About the role** The Senior Technical SEO Specialist \- Automation focuses on programmatic SEO and automation. They identify and validate opportunities through data\-driven experimentation and help deliver successful SEO Products that raise Organic Search and Answer Engine Visibility. The role combines deep technical SEO expertise with software development and automation skills, advising the business on strategic, tactical, and technical improvements across the Envato group of websites. Working cross\-functionally, they ensure smooth implementation of SEO initiatives that improve site performance, discoverability, and scalability. The successful candidate will demonstrate proficiency in software development frameworks, scripting, data processing, machine learning, and GenAI tools to design and execute automated SEO solutions efficiently. ### **What you'll be doing** * + Integrate internal and 3rd party data to generate insights and data sources for use in our sites. + Implement automation that delivers measurable efficiency gains, with awareness of when additional automation yields limited benefit. + Identify opportunities to test SEO theory and practice, execute data driven SEO experimentation. + Identify opportunities to grow traffic and engagement in line with business success metrics. + Identify and mitigate risks to existing traffic and engagement. + Collaborate with internal teams to ensure new releases adhere to due\-diligence processes and SEO best practice. + Provide technical SEO and automation subject matter expertise to internal teams and act as the internal lead and advocate for programmatic SEO and automation initiatives. + Collaborate with internal stakeholders on ad hoc requests. + Provide internal reporting as required. + Be aware and accountable to your responsibilities in relation to workplace health and safety obligations. + Other reasonable activities, tasks or responsibilities that may be required. ### **About you** * + 5\+ years experience in Technical SEO, ideally in eCommerce or at a marketplace. + 2\+ years experience in programmatic SEO. + Software development background with experience in automation, scripting, data processing, and use of GenAI tools for information processing and development. + Deep understanding of technical aspects of content discovery, crawling, rendering and ranking. + Deep understanding of current web development technologies and how to utilise them to implement fully technical SEO compliant web pages. + Demonstrable experience implementing SEO strategies on enterprise\-scale websites(100K\+ pages). + Strong analytical capabilities, including good understanding of both eCommerce and Organic Search KPIs. + Self\-starter with experience working with multiple stakeholders to achieve positive results. + Inquisitive mindset and willingness to learn and try new things. + Proven ability to design and run SEO experiments, validate results statistically, and translate findings into production changes. + **Desirable** + Exposure to international SEO. + Experience in the domain of trading in creative assets or other digital products. + Experience in SEO Tools API integrations. + Exposure to ETL (Extract, Transform, Load) pipelines for data automation. + Experience in scripted web crawling of large websites. + Strong understanding of adjacent marketing channels (social, affiliate, paid) and how they interact with organic search. **Life at Envato*** Flexible Working: remote\-first with flexibility for you to manage work and life as you need. * Work from Anywhere: apply to work in another location for up to 3 months per calendar year. * Conoce Mexico: a unique travel benefit for you to explore and visit new places across Mexico. * Connection Budget: an annual budget to connect with the team IRL where and when possible. * Learning Budget \- Study leave and an annual budget for you to put towards your learning and development. * Home Office Allowance: contribution towards your set\-up and a monthly allowance to support work from home costs. * Wellbeing: access to a holistic assistance program that provides support in many areas of life and health. * Volunteer Leave: 2 days per calendar year to volunteer and give back to the community. * Parental Leave: 20 weeks paid primary carer leave, and 6 weeks paid secondary carers leave. * Christmas Bonus, Paid Holidays and Holiday Bonus: we offer 30 days paid in December, you will have 12 days vacation in the first year, and you will earn 100% of holiday bonus. * Grocery tickets: we offer you a monthly amount of 5% (subject to the legal cap) in food vouchers, which can be used in markets, pharmacies and more. * 5% Saving Funds (fondo de ahorro). * Private Health Insurance (SGMM). * Unlimited Ebooks. By submitting your application you are agreeing to our Privacy Policy. If you would like to understand how we handle personal information before submitting your application, please read through our Privacy Policy. Research shows candidates from neurodiverse and underrepresented backgrounds often only apply for roles if they meet all the criteria. We like to make our hiring decisions based on lived experience, so if you’re keen to apply and need reasonable adjustments please let us know. We appreciate the time you’ve taken to apply to Envato and we're committed to responding to every applicant. \#LI\-Remote We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Solutions Architect645209471173131211

Solutions Architect

**About SunnyData:** At SunnyData, a leading Databricks technology partner, our mission is to empower customers with scalable architectures, robust data engineering pipelines, seamless data consumption layers, and advanced ML and AI applications. As a Solutions Architect, you will be instrumental in driving customer success, both in terms of technical execution and pre\-sales support. **The Impact You Will Have:** * **Customer Engagement:** Serve as a trusted advisor to customers, guiding them through their data engineering and data architecture needs with a focus on Databricks solutions. In this role you will split your time evenly between billable and pre\-sales activity. * **Technical Leadership:** Design, build, and deploy comprehensive data solutions that capture, transform, and leverage data to support AI, ML, and business intelligence initiatives. * **Pre\-Sales Support:** Collaborate with sales teams to present technical solutions to prospective clients, demonstrating the value of SunnyData's offerings. * **Project Oversight:** Manage multiple customer accounts, ensuring timely delivery of solutions and tracking progress to report outcomes. * **Solution Design:** Architect data solutions, incorporating best practices in data governance, security, and quality. * **Data Analysis:** Evaluate data sources for their value, recommending data inclusion strategies to enhance analytical processes. * **Cross\-Functional Collaboration and Leadership :** Lead internal teams, provide direction and mentorship to project teams to deliver solutions and educate end users on data products and analytic environments. * **Problem Resolution:** Perform system analysis, assess and resolve data and system defects, and apply appropriate corrections. * **Quality Assurance:** Test data movement, transformation code, and data components to ensure accuracy and reliability. **Required Experience:** * **Experience:** 7\+ years as a hands\-on Solutions Architect and/or Sr. Data Engineer designing and more recent experience implementing data solutions with a focus on DataBricks. * **Technical Proficiency:** Expertise in Data Engineering technologies (e.g., Spark, Hadoop, Kafka), Databricks platform, and data science/machine learning technologies (e.g., pandas, scikit\-learn). * **Architecture and leadership skills:** In\-depth understanding of the end to end data analytics workflow (e.g., data modeling, ETL processes, and data integration) using modern data engineering techniques; Ability to lead complex architecture requirements(discovery), solution design sessions and build out implementation architecture blueprints that can be implemented by data\-engineering and analytics teams. * **Programming Skills:** Proficiency in Java, Python, and/or Scala. * **Cloud Platforms:** AWS, Azure, and/or GCP. * **SQL Expertise:** Ability to write, debug, and optimize SQL queries. * **Client\-Facing Skills:** Strong written and verbal communication skills with experience in client\-facing roles. * **Presentation Skills:** Ability to create and deliver detailed presentations to clients and stakeholders. * **Documentation:** Experience in creating detailed solution documentation including POCs, roadmaps, sequence diagrams, class hierarchies, and logical system views. * **Team Leadership:** Experience leading teams and mentoring other engineers. * **End\-to\-End Solutions:** Ability to develop end\-to\-end technical solutions into production, ensuring performance, security, scalability, and robust data integration. **Preferred Experience:** * **Distributed Storage:** Familiarity with cloud and distributed data storage systems such as S3, ADLS, HDFS, GCS, Kudu, ElasticSearch/Solr, Cassandra, or other NoSQL storage systems. * **Data Integration:** Experience with data integration technologies like Spark, Kafka, Streamsets, Matillion, Fivetran, NiFi, AWS Data Migration Services, Azure DataFactory, and Informatica Intelligent Cloud Services (IICS). * **Software Development Lifecycle:** Comprehensive experience with the complete software development lifecycle including design, documentation, implementation, testing, and deployment. * **Automated Pipelines:** Expertise in automated data transformation and curation using tools like dbt, Spark, Spark streaming, and automated pipelines. * **Workflow Management:** Experience with workflow management and orchestration tools like Airflow, AWS Managed Airflow, Luigi, and NiFi. * **Certifications** (at least 2 of the following)**:** Associate Developer for Apache Spark; Data Engineer Associate; Professional Data Engineer; Machine Learning Associate; Professional ML Engineer **Education:** * Bachelor’s Degree in Computer Science or Engineering related field. **Our Commitment to Diversity and Inclusion** At SunnyData, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at SunnyData are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio\-economic status, veteran status, and other protected characteristics. **Why Join SunnyData?** * **Innovative Environment:** Work with cutting\-edge technologies and industry leaders in data engineering and AI. * **Customer Impact:** Make a real difference in how businesses leverage data for strategic decision\-making. * **Career Growth:** Opportunities for professional development and career advancement. * **Collaborative Culture:** Join a supportive team that values collaboration and knowledge sharing. If you are passionate about data engineering and enjoy engaging with clients to solve their most challenging problems, we would love to hear from you. Apply today and become a key player in SunnyData's success story.

Senior Data Engineer645209471325451212

Senior Data Engineer

At SunnyData our mission is to help our customers in their data journey to power their business. We believe a solid foundation is the key to achieving outstanding data driven results: highly scalable architectures, robust data engineering pipelines, simple data consumption layers and accurate ML and AI applications. As a **Senior** **Data Engineer**, you will play a critical role during this customer journey. You will directly work with internal teams and customers to design, build and deploy data solutions that capture, explore, transform, and utilize data to support Artificial Intelligence, Machine Learning and Business Intelligence insights. **The Impact You Will Have** * Be part of a team responsible for supporting new and existing customers in their data engineering needs. * Guide customers to make the best technical decisions to achieve their goals. * Actively work across multiple customer accounts which you would need to track and report on their progress. * Design, build and operationalize complex data solutions, fix issues, apply transformations, and recommend data cleansing / quality solutions. * Analyze data sources to determine their value and recommend them to include in analytical processes. * Incorporate core data management competencies including data governance, data security and data quality. * Collaborate within and across teams to support delivery and educate end users on data products / analytic environments. * Perform data and system analysis, assessment and resolution for defects and incidents of moderate complexity and correct as appropriate. * Test data movement, transformation code, and data components. **What We Look For** * 5\+ years of related experience in data engineering and data product development. * Experience in one or more of the following: + Data Engineering technologies (e.g., Spark, Hadoop, Kafka) + Data Science and Machine Learning technologies (e.g., pandas, scikit\-learn, HPO) + Data Warehousing (e.g., SQL, OLTP/OLAP/DSS) * Solid understanding of the end to end data analytics workflow. * Demonstrated track record of domain expertise including the ability to understand technical concepts and possess in\-depth knowledge of immediate systems worked on. * Proven problem solving skills including debugging skills. * Strong English verbal and written communication skills. * Leadership \- Intermediate leadership skills with a proven track record of self\-motivation in identifying personal growth opportunities. * Excellent time management and prioritization skills. * Nice to have: knowledge of public cloud platforms AWS, Azure or GCP. * Nice to have: Databricks data engineering or machine learning certification. **Education:** * Bachelor’s Degree in Computer Science or Engineering related field. **Our Commitment to Diversity and Inclusion** At SunnyData, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at SunnyData are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio\-economic status, veteran status, and other protected characteristics. **Why Join SunnyData?** * **Innovative Environment:** Work with cutting\-edge technologies and industry leaders in data engineering and AI. * **Customer Impact:** Make a real difference in how businesses leverage data for strategic decision\-making. * **Career Growth:** Opportunities for professional development and career advancement. * **Collaborative Culture:** Join a supportive team that values collaboration and knowledge sharing. If you are passionate about data engineering and enjoy engaging with clients to solve their most challenging problems, we would love to hear from you. Apply today and become a key player in SunnyData's success story.

Key Account Manager643965118452501213

Key Account Manager

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: We are seeking an experienced, analytical and strategically minded sales professional to take on the role of Key Account manager. You will be focused on developing and growing your portfolio base and commercial relationships with our trade partners in your set region. You will possess exceptional sales and customer service skills and have the commercial acumen to drive significant growth across all areas including TTV, margin and room nights. Working alongside our Strategic Account Managers, Sales Executives and other internal stakeholders to deliver on your targets and also have a good working knowledge of the industry and eye towards acquisition also. Responsibilities \& Duties:* Ability to analyze client productivity to find new opportunities to grow TTV, OM and revenue to exceed targets set. * Drive client acquisition activities. * Develop relationships with key travel agent partners. * Work with the wider sales \& other internal teams to align strategy for the sales area. * Negotiate, implement and track the performance of key commercial agreements. * Represent the company at client conferences, trade shows and other industry\-related events. * Participate in all strategy planning, reporting and customer relationship planning necessary. * Act as a link between our internal and external customers. * Conduct on\-site sales call with your portfolio of travel agent partners, some may require overnight stays where needed. * Maintain and grow commercial relationships with the customers assigned, while achieving targets * Maintain regular interactions with clients to set up and develop strong commercial relationships as well as to act on business opportunities. * Be the main contact point for the clients assigned in their interaction with Hotelbeds * Constant analysis of the performance \& evolution of the assigned clients to increase HB’s sales as well as prevent any churn * Generate new business opportunities via connecting new products or destinations, opening new markets, finding business gaps, promoting HB’s key business lines, etc. * Growth in terms of sales and profitability through proactive management of an assigned portfolio of accounts. * Focus on growth and development of existing clients. * Identification and assessment of clients’ critical needs Take * Master distribution rules to ensure clients correct and maximized product distribution You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment. * Have the opportunity to build strong and lasting business relationships and friendships from around the world. * Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

2222+22 Hernández, S.L.P., Mexico

ERP Sales Representative ( Netsuite )643745663573781214

ERP Sales Representative ( Netsuite )

Sells a subset of product or services directly or via partners to a large number of named accounts/non\-named accounts/geographical territory. Primary job duty is to sell business applications software/solutions and related services to prospective and existing customers. Manage sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the application. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreement to close the sale. Identify and develop strategic alignment with key third party influencers.

2222+22 Hernández, S.L.P., Mexico

Collections Supervisor643525510382091215

Collections Supervisor

Description: Job Summary Our mid\-sized law firm in Los Angeles is currently seeking a successful Collections Supervisor professional with law firm experience. The Collections Supervisor will be responsible for managing and overseeing the collection of outstanding accounts receivable from law firm clients. You must have strong leadership and communication skills possessing a strong understanding of legal collections and industry, and the ability to safeguard financial information with discretion. Key Responsibilities Supervision and Leadership: Lead and mentor a team of accounts receivable staff (8\) ensuring they are able to accomplish the Accounts Receivables Team objectives. Drive revenue by resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities. Reach collections objectives by selecting, orienting, training, assigning, scheduling, communicating job expectations; planning, monitoring, appraising job contributions. Implement production, productivity, quality, and customer\-service standards; resolving problems; identifying system improvements. Exceed collections financial standards by providing interim reporting to direct reports and supervisors. Identify opportunities to streamline processes and improve efficiency with contributions during monthly meetings for protocol updates. Collection Strategies: Implement strategies to minimize uncollected debt and maximize cash flow including payment plan negotiations. KPIs Include: Collected amount, number of calls, average handle time. Monitor client contact by representatives via phone, email, text, and mail to follow up on overdue payments and resolve any billing issues. Track trends of non\-payment; negotiating and resolving conflicts; expediting payment. Oversee the collections cycle referring dispute resolutions to customer service and thorough follow up. Manage accurate records of all collection activities, including client communications and payment agreements. Financial Reporting: providing regular reports on collection activities, outstanding balances, and progress towards collection goals Monitor and manage accounts receivable daily to ensure timely collection of outstanding balances against monthly collection plan. Maintains financial security by adhering to internal accounting controls. Prepare and communicate regular financial reports and forecasts related to accounts receivable performance. Collaboration Work closely with the legal, billing, and cash application departments to address any discrepancies or issues related to client accounts. Location Remote in Latin America Compensation $800 to $1000 USD biweekly \+ bonuses. Requirements: Bachelor's degree in accounting, finance preferred or equivalent experience. 5\+ years of Collections experience. Business to consumer collections experience. Bi\-Lingual English/Spanish (required). 3\+ years management experience. Utilize Clio, Ringcentral, Heymarket, Zoho Leadership, management, and team\-building skills. Strong communication and negotiation skills. Strong Excel and data entry skills. Integrity, discretion, and respect for confidentiality and privacy. Proficiency in accounting/collections software Google Suite. Excellent organizational, documentation and time management abilities. Analytical skills. Ability to handle sensitive information with confidentiality.

$MXN 800-1,000/month

FIELD MANAGER IN TRAINING MDO 500643113964811541216

FIELD MANAGER IN TRAINING MDO 500

We are a Mexican company made up of human beings serving human beings. We bring together the brands 7\-Eleven, Petro Seven, MercaDía and MAS Bodega y Logística; where more than 22,000 employees across 17 states of the Mexican Republic are part of our team. Ensure the profitability of the business units under your responsibility and consistently meet changing customer needs through product-by-product, store-by-store management, ensuring quality, variety, service, value, and cleanliness, through a process of leaders developing leaders supported by the service leadership model. You will contribute to the success of our organization by carrying out the following activities: ***Operational management, implementation, and execution*** Conduct quality and impactful visits to stores, focusing on strengths and key opportunities, providing necessary support to store managers to take action and remove obstacles in order to achieve objectives. Maintain effective weekly communication with your team, transmitting necessary and timely information for store operations, as well as implementing a clear and timely comprehensive accountability process with your team (setting expectations, measuring results, providing feedback, linking to consequences). Provide support to store managers regarding operational needs related to warehouse, maintenance, construction, systems, inventory (products and assets), administration, bank reconciliations, and costs. Verify that cash generated from store sales reaches the bank on time, correctly, and in the correct amount. As well as ensure the daily submission of paperwork (cancelled vouchers, settlements, vouchers, monitoring sheets). Participate with your direct supervisor in the preparation of the annual revenue and expense budget (sales, average ticket, product mix, margin, labor expenses, miscellaneous, maintenance, inventory and cash shortages per store and per month). Hold monthly meetings to review the main indicators of the income statement and discuss the performance of each business unit, creating action plans (increase sales, reduce expenses). ***Commercial management, implementation, and execution*** Deploy commercial initiatives for each period with your team (promotions, commercial announcements, new products, innovations), correctly executing commercial criteria. Implement differentiated strategies together with the commercial department to capitalize on customers (activations, displays, promotions based on impact or timing). Anticipate seasonalities and special events by defining specific strategies and actions together with your store managers. Ensure product prices are current and properly displayed. ***Human talent management*** Maintain planned growth through internal talent development and external hiring of store managers based on the company's operational needs. Promote employee training, ensuring comprehension of completed courses through in-store evaluations to achieve internal development. Provide monthly coaching to store managers so they identify solutions and define actions and follow-up plans to meet objectives. Maintain constant performance feedback and provide necessary support to store managers to help them achieve their goals. Approve employee payroll on time and apply incentives according to established policies. ***Professional Education*** Bachelor's degree in Business Administration or related field, completed. Completed Master's degree (Desirable). ***Knowledge*** Intermediate Excel Power BI (Desirable) Financial analysis and budgeting, market analysis or studies. Leadership ***Experience*** Experience in retail or QSR (Quick Service Restaurant) and consumer goods companies in commercial areas, territory managers, KAM, Marketing Coordinators, Category Coordinators, etc. Management of key performance and control indicators. Monterrey, Nuevo León At Iconn we believe all people have the right to equal employment opportunities; therefore, the Talent Attraction and Selection process will be based on the inherent requirements of the position to be filled. Thus, Iconn prohibits discrimination against employees or applicants based on race, color, creed, religion, age, gender, sexual preference, physical disability, pregnancy, or any other factor.

2222+22 Hernández, S.L.P., Mexico

FIELD MANAGER IN TRAINING MDO 102643113964974101217

FIELD MANAGER IN TRAINING MDO 102

We are a Mexican company made up of people serving people. We bring together the brands 7-Eleven, Petro Seven, MercaDía and MAS Bodega y Logística; where more than 22,000 employees across 17 states of the Mexican Republic are part of our team. Ensure the profitability of the business units under your responsibility and consistently meet changing customer needs through product-by-product, store-by-store management, ensuring quality, variety, service, value, and cleanliness, via a process of leaders developing leaders supported by the service leadership model. You will contribute to the success of our organization by carrying out the following activities: *Operational management, implementation, and execution* Conduct quality and impactful visits to stores, focusing on strengths and priority opportunities, providing necessary support to store managers to take action and remove obstacles in order to achieve objectives. Maintain effective weekly communication with your team, transmitting the necessary and timely information for store operations as well as establishing a clear and timely comprehensive accountability process with your team (setting expectations, measuring results, providing feedback, linking to consequences). Provide support to store managers regarding operational needs related to warehouse, maintenance, construction, systems, inventory (products and assets), administration, bank reconciliations, and costs. Verify that cash generated from store sales reaches the bank on time, correctly, and in full amount. As well as ensure the daily submission of paperwork (cancelled vouchers, settlement documents, vouchers, monitoring sheets). Collaborate with your direct supervisor in preparing the annual revenue and expense budget (sales, average ticket, product mix, margin, labor costs, miscellaneous expenses, maintenance, inventory and cash shortages per store and per month). Conduct monthly review meetings of the main financial performance indicators and discuss the performance of each business unit, creating action plans (increase sales, reduce expenses). *Commercial management, implementation, and execution* Deploy commercial initiatives for each period with your team (promotions, commercial announcements, new products, innovations), correctly executing commercial criteria. Implement differentiated strategies together with the commercial department to capitalize on customers (activations, displays, targeted or time-limited promotions). Anticipate seasonalities and special events by defining specific strategies and actions together with your store managers. Ensure product prices are current and properly displayed. *Human talent management* Maintain planned growth through internal talent development and external hiring of store managers based on the company's operational needs. Promote employee training, ensuring comprehension of completed courses through in-store evaluations to achieve internal development. Provide monthly coaching to store managers so they can identify solutions and define actions and follow-up plans to meet objectives. Provide consistent performance feedback and offer necessary support to store managers to help them achieve their goals. Approve employee payroll on time and apply incentives according to established policies. *Professional Education* Bachelor’s degree in Business Administration or related field, completed. Master’s degree completed (desirable). *Knowledge* Intermediate Excel Power BI (desirable) Financial analysis and budgeting, market analysis or research. Leadership *Experience* Experience in retail or QSR (Quick Service Restaurant) and consumer goods companies in commercial areas, territory managers, KAM, Marketing Coordinators, Category Coordinators, etc. Management of key performance and control indicators. Matamoros, Tamaulipas At Iconn, we believe all individuals have the right to equal employment opportunities; therefore, the Talent Attraction and Selection process will be based solely on the requirements inherent to the position. Consequently, Iconn prohibits discrimination against employees or applicants on the basis of race, color, creed, religion, age, gender, sexual orientation, physical disability, pregnancy, or any other factor.

2222+22 Hernández, S.L.P., Mexico

International Project Manager (MX)638370114309131218

International Project Manager (MX)

**The Role** The International Project Manager will be an invaluable team member for the International Team, managing a variety of projects and processes as MaryRuth’s continues to expand internationally and establish MaryRuth’s products in the global market. This role will assist in scoping requirements and procedures for onboarding new international distributors and eCommerce marketplaces, will support the implementation and optimization of team flow for sales, regulatory procedures, order fulfillment, reporting, and team meeting structures, and will facilitate the ongoing relationships with a wide variety of distributors and marketplaces. The International Project Manager will report directly to the international Sales Director and will work closely with the Director to connect strategy and implementation for new and ongoing projects. This is a full\-time (40 hr/wk), salary\-exempt, paid, remote position. The candidate should be able to work EST or CST hours. The compensation range for this role is MXN 561,000 to 654,500 per year. **Responsibilities** * Establish efficient project workflows and monitoring for the International team in areas including onboarding new distributors and partners and regulatory processes from inception to completion. * Identify and prepare for pricing and terms agreements, logistical needs, regulation requirements, and order processes with both new and established distribution channels and partners. * Facilitate and proactively maintain relationships between MaryRuth’s and international distributors, including leading communications with cross\-cultural sensitivity and emotional intelligence, building long\-term trust and success. * Collaborate cross\-functionally with various internal MaryRuth’s departments including QA/QC, Supply Chain, and Product Development on projects, processes, and requirements. * Identify areas of opportunity and suggest solutions or process improvements for the team. * Support International Sales Director in providing guidance and information to International team members. * The travel percentage is expected to be approximately 10%, including international travel, with advance notice provided to the employee. * Other responsibilities as assigned. **Qualifications** * Minimum 2\-3\+ years of experience in project management; PMP ideal. * Work experience tracking projects in Asana. * Understanding of cultural differences; strong preference for experience with international or multinational projects. * Exceptional time management and organizational skills; ability to prioritize but remain flexible in a fast\-paced, changing environment. * Demonstrated experience in eCommerce is required; social media and/or influencer campaign experience is a bonus. * Fluency in English is required; multilingual capabilities (especially Spanish) are a strong plus. * Ability to travel internationally up to \~10% of the time. **Physical Requirements** * Must be able to exert up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. * This role involves sitting most of the time but may also involve moving for brief periods of time. **Benefits Summary** * Competitive compensation, commensurate with experience. * Paid sick time. * Paid holidays. * Paid time off. * Medical insurance. **The Culture at** **MaryRuth’s** We are a fast\-growing startup with a small, unified team that has a lot of fun and a big drive to change the world through our products. We are a health\-conscious company with a focus on creating vegan and organic vitamins and supplements for everyone. We believe our work benefits from the diverse perspectives of our employees. As such, MaryRuth’s celebrates inclusion and is committed to equal opportunity employment. MaryRuth’s is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, hair texture and hairstyles, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam\-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.

$MXN 561,000-654,500/year

International Coordinator (MX)638370114492191219

International Coordinator (MX)

The International Coordinator will be a key member of the MaryRuth’s International team, working closely with the International Sales Director and Project Manager to ensure that international partner onboarding and orders are processed efficiently and within deadlines. This role will work to report and organize data related to sales, regulatory documentation, and internal processes, alongside assisting with ongoing distributor relationships. As MaryRuth’s continues to establish more of a global presence, the International Coordinator will ensure that many of the logistics related to this growth are consistently executed, such as meeting scheduling, communications, project support, cross\-functional work, and providing administrative assistance and expertise for other International team members. This role will report directly to the International Sales Director and is a full\-time (40 hr/wk), hourly, non\-exempt, paid, remote position. The working hours for this role will be 9am\-5:30pm US CT or 9am\-5:30pm US MT with a compensation range of MXN $187\-206 per hour. **Responsibilities** * Review order availability and work cross\-functionally with the Operations team to process orders. * Log sales data and marketing product updates in a clear and accessible manner; maintain up\-to\-date tracking and organization of data and test results, fully\-executed agreements, import documents, SOUs, etc. * Assist in maintaining strong relationships between MaryRuth’s and international distributors, focusing on communication and following up with dossiers, invoicing, and additional information. * Collaborate with various MaryRuth’s departments, especially QA/QC, to gather regulatory documents for international import. * Support on projects such as IP registration and domain purchasing. * Maintain clear and easy\-to\-use organization and tracking systems in Asana and Sharepoint. * Some travel (\<5%) may be required on an as needed basis, with advance notice provided to the employee. * Other responsibilities as assigned. **Qualifications** * Minimum 1\-2\+ years of experience in a coordinator role is strongly preferred. * Demonstrated experience using Asana for project/task tracking is ideal. * Outstanding organizational skills and attention to detail are required. * Previous experience in international sales, eCommerce, or retail is strongly preferred. * Strong communication and critical thinking skills to support multiple priorities. * Fluency in English is a necessity; multilingual capabilities (especially Spanish) are a plus. **Physical Requirements** * Must be able to exert up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. * This role involves sitting most of the time but may also involve moving for brief periods of time. **Benefits Summary** * Competitive compensation, commensurate with experience. * Paid sick time. * Paid holidays. * Paid time off. * Paid volunteer time. * Medical insurance. **The Culture at** **MaryRuth’s** We are a fast\-growing startup with a small, unified team that has a lot of fun and a big drive to change the world through our products. We are a health\-conscious company with a focus on creating vegan and organic vitamins and supplements for everyone. We believe our work benefits from the diverse perspectives of our employees. As such, MaryRuth’s celebrates inclusion and is committed to equal opportunity employment. MaryRuth’s is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, hair texture and hairstyles, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam\-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.

$MXN 187-206/day

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