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Madero, Mexico City**\n------------------------------------------------------------------------------------------\n\n\n\nAt Sears Lindavista, we are looking to add to our team a Store Systems Supervisor, focused on technical support, user assistance, and technological operations at the point of sale.\n\n \n\nRequirements:\n\n \n\nCompleted technical or technological high school diploma in Systems, Informatics, Computing, or related field.\n\n \n\nExperience in first-level technical support (preferably in retail stores, commercial enterprises, or technology companies).\n\n \n\nSolid knowledge of:\n\n \n\nHardware installation and maintenance (PCs, printers, point-of-sale systems).\n\n \n\nOperating systems, Office software suite, and basic software.\n\n \n\nNetworks, wireless installations, and servers.\n\n \n\nCCTV and peripheral equipment.\n\n \n\nAnalytical and problem-solving skills.\n\n \n\nStrong communication skills, initiative, and service-oriented attitude.\n\n \n\nMain responsibilities:\n\n \n\nProvide technical support to store users.\n\n \n\nMaintain equipment and systems in optimal condition.\n\n \n\nAddress and resolve technological incidents.\n\n \n\nSupport installations, updates, and preventive maintenance.\n\n \n\nSchedule:\n\n \n\nMonday to Sunday, from 11:00 a.m. to 9:00 p.m.\n\n \n\n3 days off per fortnight\n\n \n\nWe offer:\n\n \n\nMonthly salary: $14,845\n\n \n\nStatutory benefits\n\n \n\nJob stability\n\n \n\nExcellent work environment\n\n \n\nOpportunity for growth\n\n \n\nInterested candidates may attend an interview directly at:\n\n \n\nMontevideo Avenue 363, Sears Lindavista\n\n \n\nor apply through this channel.\n\n **Desired education level:** \n\nHigher education – incomplete\n\n\n**Desired experience level:** \n\nMid-level\n\n\n**Departmental function:** \n\nCustomer service\n\n\n**Industry:** \n\nRetail trade / Retail\n\n\n**Skills:** \n\n* Service-oriented attitude\n* Responsible\n* Attentive\n\n \n\n \n\n*This vacancy originates from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j_id=6968facc6100002600945018&source=indeed*","price":"$MXN 14,845/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768559702646","seoName":"system-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-villa-cuauhtemoc/cate-help-desk-it-support/system-manager-6509564193869112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"55fbffa3-cc39-4958-89aa-ee0f0ca3433f","sid":"dd4b3e43-9fe9-43a4-a16b-373ca32a6862"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1768559702646,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1278,1446","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6509563918041912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"L2 Support Engineer","content":"At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. 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Together alongside our powerful AI tools, we deliver 24/7 global customer support, striving to simplify technological processes for both our customers and peers. Our cross\\-functional organization is united by the shared mission of solving customer issues through seamless collaboration and delivering exceptional customer experiences.\n \nWe pride ourselves in being an empathetic, solutions\\-driven team. Whether supporting customers or partnering across our organization, we aim to build strong relationships and create meaningful impact through thoughtful, people\\-focused customer service.\n \n \n\nYour Impact\n \nAs a creative problem solver, you care deeply about what matters to our customers, partners, and colleagues. Leveraging AI\\-powered tools to enhance troubleshooting and efficiency, you use your advanced communication skills to build meaningful customer relationships while responding quickly and efficiently to customers’ inquiries. You embrace changes that arise from data insights and proactively use feedback from leaders and peers to continuously enhance your technical skills and grow with our team.\n \n \n\n* Own each customer case from initial creation to resolution, ensuring a seamless support experience and timely resolution of issues.\n* Effectively collaborate with partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing.\n* Diagnose and resolve a wide range of complex network\\-related issues, including wireless, security, switching, IoT, and other product\\-related issues.\n* Investigate and resolve diverse network issues using AI\\-powered tools to enhance troubleshooting, automate workflows, and proactively address potential problems\n* Work closely with Escalations, Engineering, Sales, Product, and other Cisco teams to resolve critical issues efficiently.\n* Read and analyze packet captures using Wireshark.\n* Keep up with the latest features and technology advancements by completing instructor\\-led and self\\-paced training modules, ensuring up\\-to\\-date expertise in product offerings.\n* Expand technical skillset by completing AI\\-focused training, leveraging new tools for more efficient and proactive problem\\-solving.\n* Leverage acquired knowledge to suggest, edit, and write in\\-depth Knowledge Base articles.\n* Understand and use Linux console commands to identify and resolve issues with devices and dashboard services.\n* Proactively use available resources and follow leadership guidance to develop professionally within your role whilst aligning business objectives.\n* Available to work weekends as part of a rotational schedule.\n\n\nMinimum Qualifications\n \n \n\n* Foundational understanding and hands\\-on experience with core network technologies (e.g., firewalls, routing/switching, VLANs, VPNs, wireless, content filtering), including their configuration and troubleshooting.\n* Detailed knowledge of networking protocols such as TCP, STP, ARP, Ethernet, OSPF, UDP, and RADIUS 802\\.1x.\n* 1\\-3 years of experience supporting or troubleshooting LANs, VLANs, WLANs, VPNs, NAT devices, and DHCP servers, with a demonstrated ability in WiFi network troubleshooting.\n* Familiarity with AI concepts and experience utilizing AI\\-powered tools or platforms in a technical support environment.\n* Outstanding written and verbal English communication skills, combined with strong customer service experience and a focus on effective problem\\-solving.\n\n\nPreferred Qualifications\n \n \n\n* Capable of effectively communicating with internal and external partners, fostering strong working relationships and collaboration.\n* Excellent time management skills, demonstrating the ability to prioritize multiple tasks in time\\-sensitive situations, follow through on commitments, and maintain attention to detail.\n* Collaborates within cross\\-functional teams, fostering a supportive and inclusive environment.\n* Interest in learning about and working with emerging AI technologies to enhance network support and automation.\n* Able to provide constructive feedback to peers when needed.\n* Networking certifications such as CCNA, CCNP, CWNA, etc.\n\n\nWhy Cisco?\n \n \n\nAt Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.\n \nFueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. 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Join our team and become part of a world powered by logistics and excellence in customer service!**\n\n\nJOB IDMX17178\n\n\nCOUNTRYMexico\n\n\nCITYCUAUTITLAN IZCALLI\n\n\nCATEGORYTransportation","price":"$MXN 14,200/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768513524482","seoName":"call-center-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-villa-cuauhtemoc/cate-help-desk-it-support/call-center-analyst-6508973113382512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c9a6c01e-f72c-4639-b981-45725610a341","sid":"dd4b3e43-9fe9-43a4-a16b-373ca32a6862"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cuautitlán Izcalli,Estado de México","unit":null}]},"addDate":1768513524482,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1278,1446","location":"Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico","infoId":"6508973103680212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Control Room Analyst / Full-Time (Call Center)","content":"TOTALPLAY IS LOOKING FOR YOUR TALENT. 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Release of cut pieces both at the plant and in the workshops.\n\nFUNCTIONS: \n\\-Release 100% of outsourced production on the agreed delivery date and meeting the required quality standards. \n\\-Finished product inspection: Visual appearance of garment\\-Correct construction\\-Measurement inspection. \\-Labeling inspection.\n\n\\-Control desk final audit\n\n\\-Final inspection.\n\n\\-Release of garment manufacturing outsourcing.\n\n\\-Assist the production department when repairs are required.\n\nPROFILE\n\nAttention to detail. \nCreative, proactive, ability to work under pressure. \nFocus on achieving objectives. \nAnalytical and objective problem-solving skills. \nPersonnel management skills. \nInteraction with garment workshops and processes. \nIn-depth knowledge of garment manufacturing processes. \nOptimization of functions and activities to achieve objectives. \nGood relationships with internal and external company personnel.\n\nCONTACT \nIsabel\n\nJob Type: Full-time\n\nSalary: 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Assistant”**\n\n**REQUIREMENTS:** \n\nGender: Indifferent.\n\nEducation: Bachelor’s degree in Psychology, Business Administration or related field.\n\nProficiency in Microsoft Office Suite and Outlook.\n\nMinimum 1 year of experience in the field (mandatory).\n\nField activities: 20%.\n\nBasic to intermediate Excel skills.\n\n**RESPONSIBILITIES:** \n\n\\- Administer psychometric tests.\n\n\\- Conduct initial interviews / follow-up with selected candidates.\n\n\\- Attract and select personnel according to established profiles (OPERATIONAL AND ADMINISTRATIVE).\n\n\\- Ensure vacancy coverage.\n\n\\- Collect required documentation.\n\n\\- Handle hiring, contract signing, and registration in SIA.\n\n**Work Location:** Central Base, Azcapotzalco, CDMX; near Ferrería Metro Station on the Red Line.\n\n**WORK SCHEDULE:** Monday to Friday, 8:00 a.m.\\- 6:00 p.m., plus one Saturday per month, 8:00 a.m.\\- 1:00 p.m. (during the first month, attendance every Saturday is required; thereafter, once 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focused on any entity—public or private—within the health sector.\n\nWe require: **Credit and Collections Assistant**\n\n**Requirements:**\n\n· Education: Completed Technical High School Diploma and/or Completed Bachelor’s Degree\n\n· Minimum 1 year of verifiable experience\n\n· Proficiency in administrative or inventory systems (CONTPAQi, SAE, SAP)\n\n· Strong Excel skills (pivot tables, filters, data validation)\n\n· Knowledge of tax documents (CFDI invoice, tax requirements)\n\n· Basic understanding of warehouses and inventories\n\n· Service-oriented attitude\n\n· Analytical ability\n\n**We offer:**\n\n* Monthly net salary of $12,000\n* Statutory benefits\n* Work schedule: Monday to Saturday, 9:00 a.m. to 6:00 p.m.\n* Workplace: Álvaro Obregón Borough – Alfonso XIII Neighborhood, 15 minutes from Mixcoac Station.\n\nIf you meet the profile and are interested in this position, please submit your CV through this channel; we will contact you shortly. 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At **Floty México**, we accelerate fleet financing growth for the fastest-expanding platforms in **Latin America**.\n\nBe part of a dynamic company where teamwork and innovation push us further every day.\n\n**Accountant**\n\n**Position Objective:**\n\nResponsible for reviewing and recording the company’s revenues and expenses.\n\n**Responsibilities**\n\n* Registration and management of procedures before various government agencies.\n* Prepare and review accounting records, bank reconciliations, and financial statements.\n* Lead the monthly, quarterly, and annual accounting closing process.\n* Reconcile revenues and expenses through banks and the accounting system.\n* Record transactions in the accounting system.\n* Daily and weekly closing reporting.\n* Coordinate internal and external audits, preparing required documentation.\n* Supervise and support the accounting team (Junior Accountants, Accounting Assistants, etc.).\n* Analyze accounting and financial variances, proposing adjustments and improvements.\n* Support the preparation of financial reports for management.\n* Manage fixed assets, depreciation, provisions, and other relevant accounting entries.\n* Keep the company’s accounting procedures and policies up to date.\n\n**Requirements**\n\n* Bachelor’s degree in Administration, Economics, Accounting, or related field.\n* Minimum 5 years of experience in similar positions.\n* Excel (advanced)\n* Knowledge of accounting software and use of IMSS, SAT, and SIPARE portals.\n* Competencies: Organizational skills, order, transparency, teamwork ability, strong communication skills.\n\n**Benefits:** \n\\- 15-day year-end bonus \n\\- 12 additional paid vacation days during the first year \n\\- Statutory vacation days \n\\- Vacation premium \n\\- Birthday day off.\n\n**Schedule: On-site \\- Monday to Friday**, 9 am \\- 6 pm\n\n**Location:** Av. 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Location:
Villa Cuauhtemoc
Category:
Help Desk & IT Support

Indeed
Azure Virtual Desktop (AVD) Support Analyst
We are hiring an **IT Support Analyst** to support a Microsoft\-based enterprise environment with a strong focus on **Azure Virtual Desktop (AVD)**. This role supports a range of responsibilities typically associated with **L1–L3 service desk environments**, with actual scope aligned to individual experience and team needs. This is a hands\-on role supporting end users who work primarily through AVD, following defined processes and runbooks. **Experience supporting AVD environments is required; exposure to Nerdio is a plus.**
### **What You’ll Do**
* Provide **L1, L2, L3 support (depending on skillset)** for users accessing systems via **Azure Virtual Desktop (AVD)**
* Troubleshoot **login issues, session disconnects, performance problems, and application access**
* Support **local laptops** used primarily for AVD connectivity
* Support **AVD environments**, including:
* + Session hosts and host pools
+ Golden image updates (following runbooks)
+ Software distribution to AVD hosts
* Support user access and devices via:
* + **Active Directory (AD)**
+ **Microsoft Entra ID (Azure AD)**
+ **Intune**
* Provide operational support for:
* + **PrinterLogic**
+ **Mimecast**
+ **Zscaler**
* Perform **daily checks**, follow **change processes**, and **escalate issues** when required
### **Role Level \& Growth Path**
This role may be filled at different levels depending on experience. Some team members will focus on **ticket resolution**, while others may take on **deeper troubleshooting, escalation support, or coordination responsibilities**. Role level and scope will be discussed during the interview process.
**Requirements**
* Experience in **Service Desk, IT Support, or Endpoint Support**
* **Hands\-on experience supporting Azure Virtual Desktop (AVD)** or Windows 365
* **Experience with Nerdio is a plus, but not required**
* Strong **Windows 10/11** troubleshooting skills
* Familiarity with **Active Directory** and user account management
* Comfortable working in **structured, process\-driven environments**
* Strong **written and spoken English** (B2 or above)
**Benefits**
* Competitive pay
* Fully remote
* Clear scope and expectations
* Hands\-on experience with **AVD and enterprise tools**
* Opportunity to **grow into senior or lead support roles**

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Indeed
Sports Systems Technician
**Location**: Based in the SONY Office in Santa Fe, Mexico City.
**Contract**: March \- Sep 2026 (7 months)
**Hours**: 8 hour shifts, 6 days a week (including nights and weekends)
**Start Date**: Monday, 2 March 2026
**Salary**: 20,000 MXP (plus travel allowance)
**WHAT THE JOB IS ALL ABOUT**
-----------------------------
We are recruiting to fill the 2026 Baseball Season Systems Operator role within our expanding Baseball Operations team. Based out of our regional office in Mexico City, this is an exciting opportunity to work at the forefront of sports technology in top\-flight sports leagues as part of a passionate and dynamic team.
Whilst we provide a number of services in MLB, your primary focus will be live operational delivery of our tracking technology for MLB games during MLB Spring Training \& Regular Season. You will be provided comprehensive technical training, and once training is complete, you will be assigned operational shifts based in our SONY Mexico City Office, operating remote support to our clients around the US. You will be working with our team in the US, who operate out of our Atlanta, GA office.
Due to the nature of live Baseball operations, In\-season you will need to be prepared to work nights and weekends. Example Shift Times \- 8 hour shifts would typically fall between the hours of 10am and midnight, with the most common shift being 3:00pm to 12:00am.
**KEY RESPONSIBILITIES**
------------------------
* Conducting pre\-game checks of the systems in accordance with standard procedures and solving problems in a timely manner when issues arise.
* Operating the technologies during the game remotely from the SONY Mexico City Office.
* Liaising with other operators and supervisors in our US office in Atlanta, GA.
* Liaising with MLB and MLB Teams personnel both on\-site and remotely.
* Providing real\-time, quality data to MLB / MLB Teams.
* Taking full responsibility for our data integrity for the games assigned to you.
* Proactively flagging and escalating issues that can prevent us from delivering live data to MLB.
**WHAT WE NEED FROM YOU**
-------------------------
**Essential**
* A good technical grounding
* Excellent communication and teamwork skills
+ Ability to liaise with clients and customers in a professional and approachable manner, with the ability to converse with / write to customers and other staff in English.
* Logical problem solving ability
* Proactive and able to take initiative
* Excellent attention to detail
* Ability to remain focused in a high\-pressure, live sports environment
* Flexible and adaptable to a schedule that is dictated by the game schedule and can change at short notice (including weekends and holidays)
**Nice to Have**
* Experience using Windows ecosystem and knowledge of networking principles
* A keen interest in Baseball
+ Ideally with a background in Baseball Analytics
* Ideally with/studying towards a Degree with a technical focus, such as a science, technology, graphics, mathematics or engineering course, or relevant equivalent experience
At Hawk\-Eye Innovations, we appreciate and value the importance of potential and growth. If you do not necessarily meet all of the criteria above but believe that there are certain areas you excel in and that you possess the passion and desire to develop the other attributes, then we encourage you to apply.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
$MXN 20,000/year

Indeed
Baseball Tracking Systems Operator
**Location**: Based in the SONY Office in Santa Fe, Mexico City.
**Contract**: March \- Sep 2026 (7 months)
**Hours**: 8 hour shifts, 6 days a week (including nights and weekends)
**Start Date**: Monday, 2 March 2026
**Salary**: 20,000 MXP (plus travel allowance)
**WHAT THE JOB IS ALL ABOUT**
-----------------------------
We are recruiting to fill the 2026 Baseball Season Systems Operator role within our expanding Baseball Operations team. Based out of our regional office in Mexico City, this is an exciting opportunity to work at the forefront of sports technology in top\-flight sports leagues as part of a passionate and dynamic team.
Whilst we provide a number of services in MLB, your primary focus will be live operational delivery of our tracking technology for MLB games during MLB Spring Training \& Regular Season. You will be provided comprehensive technical training, and once training is complete, you will be assigned operational shifts based in our SONY Mexico City Office, operating remote support to our clients around the US. You will be working with our team in the US, who operate out of our Atlanta, GA office.
Due to the nature of live Baseball operations, In\-season you will need to be prepared to work nights and weekends. Example Shift Times \- 8 hour shifts would typically fall between the hours of 10am and midnight, with the most common shift being 3:00pm to 12:00am.
**KEY RESPONSIBILITIES**
------------------------
* Conducting pre\-game checks of the systems in accordance with standard procedures and solving problems in a timely manner when issues arise.
* Operating the technologies during the game remotely from the SONY Mexico City Office.
* Liaising with other operators and supervisors in our US office in Atlanta, GA.
* Liaising with MLB and MLB Teams personnel both on\-site and remotely.
* Providing real\-time, quality data to MLB / MLB Teams.
* Taking full responsibility for our data integrity for the games assigned to you.
* Proactively flagging and escalating issues that can prevent us from delivering live data to MLB.
**WHAT WE NEED FROM YOU**
-------------------------
**Essential**
* A good technical grounding
* Excellent communication and teamwork skills
+ Ability to liaise with clients and customers in a professional and approachable manner, with the ability to converse with / write to customers and other staff in English.
* Logical problem solving ability
* Proactive and able to take initiative
* Excellent attention to detail
* Ability to remain focused in a high\-pressure, live sports environment
* Flexible and adaptable to a schedule that is dictated by the game schedule and can change at short notice (including weekends and holidays)
**Nice to Have**
* Experience using Windows ecosystem and knowledge of networking principles
* A keen interest in Baseball
+ Ideally with a background in Baseball Analytics
* Ideally with/studying towards a Degree with a technical focus, such as a science, technology, graphics, mathematics or engineering course, or relevant equivalent experience
At Hawk\-Eye Innovations, we appreciate and value the importance of potential and growth. If you do not necessarily meet all of the criteria above but believe that there are certain areas you excel in and that you possess the passion and desire to develop the other attributes, then we encourage you to apply.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
$MXN 20,000/year

Indeed
Service Desk Technician - Fluent in Portuguese
**Job Title:** Service Desk specialist, Portuguese fluent – Especialista de mesa de ayuda con Portugues fluido
**Location:** Sur de la Ciudad de México
**Job summary:**
Responsible for providing the first level of telephone, chat, email, self\-service/web portal support of hardware, systems, sub\-systems and/or applications and infrastructure for users in Portuguese. Manages end to end support for Incidents and Service Requests. Answers simple to complex questions about installation, operation, configuration, customization, and usage of assigned products. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex issues to higher level of support.
The L1 Analyst is required to support Service Desk clients and the contractual service level through prompt responses, high level customer service and technical first contact support. They are also required to clearly articulate customer requirements and interact with different support teams and third\-party service providers.
**Mandatory:**
* Fluent in Portuguese and Spanish, proficient in English.
* 1 year or more of experience as Service Desk agent.
* Experience using a ticketing platform.
* Able to work 100% in office.
**Job Responsibilities**
* Attends to service desk calls, emails, chats or self\-service tickets on technical / process related issues and provide support / assistance to customers.
* Creates and resolves incidents / service request with complete and accurate documentation.
* Follows all predefined procedures to meet SLA targets and to ensure that the performance parameters are met.
* Efficiently resolves query/issue as per SOPs. Follows escalation process to L2/L3 for issues not within the scope of support.
* Responds to and resolve customer requests, relating to software, hardware, network operations, applications and infrastructure by providing fast, efficient and friendly customer service.
* Keep users aware of resolution steps and update, providing end to end ownership of owned tickets.
* Assists in cross training and communicate quick fixes.
* Creates SOPs or provide knowledge improvement feedback to SMEs.
* Exhibits working knowledge of complaint handling procedures adequate to understand when to escalate matters and to whom.
* Shows basic awareness of the client business and key processes to relate own area of work to client outcomes.
* Shows working knowledge of individual task\- oriented BPO business / operations process and tools like Service Now, Active Directory, etc. to comply with defined processes.
* Demonstrates basic understanding of the data elements (transaction level details, SLA parameters at the individual level) required to support timely and accurate processing and reporting.
* Demonstrates basic understanding of performance measures requirements in his/her own area of work to deliver as per expected performance standards.
* Exhibits basic understanding of risk identification principles to identify risks and liabilities associated with his/ her area of work and eliminate the impact.
* Comes up with new ideas to improve his/her own work area, identifies personal learning goals, leverages formal as well as informal learning mechanisms and prioritizes learning. Experiments with new ways in own area of work of doing things; extracts appropriate learning from a failure. Constantly looks at doing things better to enhance own output.
* Seeks to understand customer needs and builds credibility with the customer by providing inputs on solutions. Integrates client feedback and delivers according to agreed specifications and timelines to ensure highest level of client satisfaction. Proactively identifies red flags in own work output and escalates them to the manager for immediate action.
* Structures thoughts, uses simple words and is proficient in the Portuguese and English languages, listens attentively and asks questions to seek clarity for oneself. Communicates with conviction and is confident to share own point of view in team meetings.
* Breaks down the problem into its constituent parts to get a better understanding of issues. Evaluates the available solution options while solving problems.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Indeed
Intern - Simulator Maintenance at MEX
**Intern – Simulator Maintenance**
**Avenger Flight Group (AFG)**
**Schedule:** 25–30 hours per week (1\-hour unpaid break)
**Compensation:** $15–$18/hour, depending on experience (DOE)
Avenger Flight Group is seeking motivated interns to join our **Simulator Maintenance Department**. This hands\-on role offers a unique opportunity to gain practical technical and organizational experience in a fast\-paced aviation training environment. Ideal for students or recent graduates pursuing careers in aviation technology, systems engineering, or related fields.
**Key Responsibilities:**
* Perform routine cleaning, sanitization, and minor maintenance of flight simulators
* Assist with corrective maintenance, hardware modifications, and refurbishment activities
* Support daily simulator operations including pre\-flight and post\-flight checks
* Accurately record maintenance tasks
* Interact with customers and flight crews professionally to ensure satisfaction
**Qualifications:**
* Currently enrolled in or recent graduate of a college or technical program in Aviation, Avionics, Engineering, or a related discipline
* Basic understanding of aircraft systems, avionics, or navigation concepts
* Comfortable using hand tools and basic diagnostic/test equipment
* Strong technical aptitude with solid computer skills
* Excellent communication and teamwork abilities
* Physically able to climb stairs, bend, stoop, and stand for extended periods
* Must have legal right to work; company is not able to sponsor visas
* Must reside locally or have reliable transportation to the facility
* Must be able to speak, read, and write English fluently
**If you are interested in this position, please apply using the following link:** HTTPS://SECURE.ENTERTIMEONLINE.COM/TA/CBIZ752AA.CAREERS?APPLYTOJOB\=436586442

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Indeed
Auxiliar de Logística Comercial
SINTEG Empresa 100 % mexicana, líder en el sector de Tecnologías de la Información (TI) y Comunicaciones (CCTV), te invita a formar parte de nuestro equipo como:
**Auxiliar de Logística**
**REQUISITOS:**
**Escolaridad:** Formación técnica o universitaria en Logística, Administración, Comercio o áreas afines
**Edad:** de 25 a 45 años
**Sexo:** Indistinto
**INDISPENSABLE:** Licencia vigente de manejo
Deseable no vivir a más de 1 hora de traslado del área laboral (metro Hospital General)
**Experiencia:** de **2 a 3 años**, comprobables, en operaciones de almacén dentro del sector comercial, apoyando en la recepción, almacenamiento, surtido y distribución de productos, revisión de documentación y apoyo en procesos de trazabilidad.
**Requerimos:** Persona organizada, responsable y orientada al detalle, comprometida con la calidad, la seguridad y el cumplimiento de los procedimientos.
**Funciones:**
· Elaboración de rutas diarias
· Reportes mensuales de combustible
· Recepción y liberación de paquetes: DHL, ESTAFETA, FEDEX, UPS, etc.
· Elaboración de cotizaciones
· Manejo y mantenimiento de unidades
· Conocimientos intermedios de Excel y/o ERP (deseable)
**Ofrecemos:**
¡Contratación inmediata!
Sueldo: **$ 12 000.00 brutos** + Prestaciones de ley
Zona laboral: metro Hospital General
Horario laboral de lunes a viernes de 9 a. m. a 7 p. m., sábados de 9 a. m. a 12 p. m.
Tipo de puesto: Tiempo completo
Sueldo: $11,500.00 – $12,000.00 al mes
Lugar de trabajo: Empleo presencial

Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico
$MXN 11,500-12,000/year

Indeed
Travel Sales Representative
At *arrivia*, we’re transforming the way our members explore the world. As a Sales Representative, your mission will be fundamental: advising our customers to maximize their exclusive benefits—from hotel stays and preferential-rate flights to international cruises.
We’re seeking results-driven professionals who wish to join a strong, dynamic corporate environment in Mexico City.
**What will you do on the Sales Team?**
* You’ll use persuasive sales techniques to identify our members’ needs and offer them the best vacation option.
* Maintain high productivity in call management (incoming and outgoing), ensuring impeccable and efficient service.
* Collaborate with the team to exceed monthly sales targets and elevate the company’s service standards.
* You’ll be responsible for maintaining precise and rigorous control over confidential information—demonstrating exceptional attention to detail.
**Desired Profile:**
* Minimum 5 years of proven sales experience, with a solid track record of meeting and exceeding goals.
* Experience in the travel industry is desirable.
* Strong telephone communication skills, with the ability to proactively build trust and close sales.
* Availability to work at our offices located in Colonia Del Valle Sur, CDMX.
* Motivated by commissions.
**We Offer:**
* Base salary of $15,000 MXN per month + uncapped commissions (average income $70,000 MXN or more)
* Major Medical Expense Insurance and Life Insurance.
* Savings Fund and Grocery Vouchers.
* Exclusive arrivia corporate benefits for travel and discounts on other services.
**Who Are We?**
Welcome to *arrivia*. We create travel experiences that leave a lasting impression and strengthen the connection between brands and their customers. With over 55 years of experience, we are a group of three major brands (ICE, SOR Technology, and WMPH Vacations). With offices in the United States and around the world, a world of opportunities awaits us—one where we foster diversity and passion for travel across our global community.
We focus on building a culture where the customer always comes first—driven by outstanding experiences at every stage of our members’ journeys. Grow with us as we continue on our path to delivering innovative solutions and commit ourselves to being part of the change. The adventure is just the beginning. We work on the promise of helping people around the world travel better and discover more. Our team brings the best skills to the table to create incredible memories—not only for our members but also for our employees.
**Our Values**
At *arrivia*, our values are:
* **Stay Curious** – We continuously explore new challenges and make time to learn, grow, and innovate.
* **Keep it real** – We earn your trust through open, honest, and clear communication.
* **Own it** – We seek ways to create high impact and take action.
* **Win together** – We cultivate a culture of connection and inclusion where everyone can bring their best self.

Av. Coyoacán 896, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 15,000/year

Indeed
Network Operations Center Analyst
Are you a sharp, English\-speaking IT professional in Mexico ready to launch your career with a global leader in travel tech? We are seeking a proactive and detail\-oriented NOC Analyst to join our IT Operations team and help maintain the vital systems that power extraordinary travel experiences around the globe.
If you thrive in a fast\-paced environment and are eager to work for a US\-based company that operates globally, offering competitive benefits, growth opportunities, and exclusive travel perks, this is your next destination!
**Why Join** ***arrivia*****?**
At arrivia, we don't just sell travel—we power it. By joining our team, you'll benefit from:
* Work directly with a US\-based company that operates on a global scale, offering unparalleled professional development.
* Competitive compensation and comprehensive benefits.
* Exclusive travel rates and perks.
* Commitment to helping you learn, grow, and take charge of change.
**The Mission: NOC Analyst Responsibilities**
As a NOC Analyst, you will be the eyes and ears of our IT infrastructure, ensuring maximum system uptime for our customers and partners worldwide.
Your daily work will include:
* Continuously monitor company networks, web, and critical systems health to proactively identify and mitigate potential issues.
* Timely report and document failures and alerts, communicating effectively with internal teams for rapid resolution.
* Perform routine maintenance tasks and install/update monitoring tools across various platforms using provided documentation.
* Work seamlessly with enterprise\-wide teams to solve complex problems and drive continuous system improvement.
* Operate effectively within a 24/7 support setting, requiring flexibility for rotating night, weekend, or holiday shifts.
**What We Require**
* **Bilingual Communication:** Fluency in English (written and verbal) is essential to collaborate effectively with our global teams.
* **Experience:** Minimum 2 years of experience in a service desk or system administration role.
* **Technical Knowledge:** Strong understanding of networking protocols (TCP/IP, DNS, DHCP, etc.).
* **Monitoring Tools:** Experience with monitoring platforms such as Data Dog, Azure Application Insights, or Nagios.
* **Proactive Skillset:** Demonstrated ability to manage a high volume of work with conflicting priorities and deadlines, excellent time management, and conflict resolution skills.
* **Certifications (Preferred):** CompTIA A\+ or Azure AZ\-900 are a plus!
Here at***arrivia*** we…
* **Stay Curious** \- Explore new challenges and make space to learn, grow and improve
* **Keep it Real** \- Earn trust through open, honest and clear communication
* **Own it** \- Seek ways to make an impact and take action.
* **Win Together** \- Create a culture of connection and inclusion where everyone can be their best

Av. Coyoacán 896, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico

Indeed
Support Specialist, Non Technical
The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform. You’ll support customers through tickets, live chat, and phone calls, guiding them through workflows, resolving common issues, and escalating complex cases when needed. This role is ideal for someone who is detail\-oriented, customer\-focused, and thrives in a fast\-paced, high\-volume support environment.
### **How you'll add value:**
* Support customers via tickets, live chat, and outbound phone
* Ask targeted questions to quickly understand and resolve customer issues
* Guide customers through Restaurant365 workflows and best practices
* Troubleshoot common issues using support tools and knowledge base resources
* Escalate complex issues to the appropriate team with clear notes and context
* Manage a personal ticket queue while meeting SLA and quality expectations
* Participate in live chat rotations
* Identify recurring issues and suggest documentation improvements
* Demonstrate reliable and punctual attendance across assigned shifts, including remote or hybrid setups, while ensuring clear and timely communication with management regarding availability, scheduling changes, or unforeseen delays — particularly when supporting customers across multiple time zones
* Other duties as assigned
### **What you'll need to be successful in this role:**
* 1\+ year experience in customer support, help desk, or call\-center environments (SaaS preferred)
* Strong communication skills (written and verbal)
* High attention to detail and strong time management skills
* Ability to work under pressure and stay solution\-oriented
* Comfort using ticketing systems, chat tools, and phone support workflows
* Excel skills (sorting, filtering, basic formulas)
* Willingness to learn new software and support processes
* Reliable and punctual attendance in assigned shifts and workdays including providing clear and timely communication with management regarding availability and scheduling changes
* **PREFERRED QUALIFICATIONS**
* Experience supporting SaaS business software (ERP/accounting/inventory tools a plus)
* Restaurant industry experience
* Bachelor’s degree in business, finance, accounting, or related field

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Indeed
Administrative Assistant for Human Resources
**Chemical Company Seeks:**
**Administrative Assistant for Human Resources**
**Requirements:**
* Education: Bachelor’s degree in Psychology, Accounting, Business Administration, or related field.
* Minimum experience in Human Resources.
* Basic knowledge of Payroll, Training, Recruitment and Selection.
**Responsibilities:**
* Provide support in administrative activities of Human Resources.
* Manage personnel files (both active and inactive employees), including documentation such as disciplinary actions, loans, civil registry certificates, and other information related to each employee.
* Calculate payroll and final settlements for unionized staff.
* Register personnel changes in the system (hires, terminations, and salary adjustments).
* Send pay slips to each employee’s email address.
* Collect signatures and file payroll receipts.
* Manage personnel files (both active and inactive employees).
* Assist in verifying discrepancies in the biweekly payroll.
* Deliver and file each employee’s Life Insurance Policy.
**Work Schedule**: Monday to Friday, 8:00 – 18:30 hours (includes one-hour lunch break)
**Work Location:** Ocoyoacac, State of Mexico
**We Offer:**
Direct hiring (not outsourcing)
Permanent position subject to a probationary period
Statutory benefits plus additional benefits (Savings Fund, Punctuality and Attendance Bonus, Life Insurance, Subsidized Cafeteria, additional leave beyond statutory requirements)
**Interested candidates may apply through this channel.**
Job Type: Full-time
Salary: $11,000.00 – $12,000.00 per month
Benefits:
* Salary increases
* Company parking
* Option for an indefinite-term contract
* Life Insurance
Work Location: On-site employment

Lic. Gonzalez Urquiza 4, Coapanoaya, 52755 Ocoyoacac, Méx., Mexico
$MXN 11,000-12,000/year
Indeed
Billing Clerk
**WE ARE LOOKING FOR YOUR TALENT AS A BILLING ASSISTANT!!!**
If you have 1 year or more of experience in this position, this offer is for you!
**YOU NEED:**
* 1 year of experience in a similar position
* Completed bachelor’s degree in accounting (or technical high school diploma in accounting)
* Knowledge of COMPAQI system
**WE OFFER:**
* Monthly take-home salary of **$10,000**, paid biweekly
* Statutory benefits
* Working hours: **Monday to Friday, 9am to 6pm**
Job type: Full-time
Salary: Starting at $10,000.00 per month
Benefits:
* Option for an indefinite-term contract
Education:
* Completed bachelor’s degree (Desirable)
Experience:
* Accounting assistant: 2 years (Mandatory)
Workplace: On-site employment

Calz. San Juan de Aragón 439, DM Nacional, Preparatoria 3, Gustavo A. Madero, 07450 Ciudad de México, CDMX, Mexico
$MXN 10,000/month

Indeed
ACCOUNTING ASSISTANT (CREDIT AND COLLECTIONS)
ACCOUNTING ASSISTANT (CREDIT AND COLLECTIONS EXPERIENCE)
**Academic Level: Bachelor's degree in Accounting, Finance, or Business Administration.**
Area of Experience: Credit and collections, accounting, or administration.
Years of Experience: Minimum 1 year in similar positions.
**FUNCTIONS:**
* Review and verify credit applications.
* Analyze the documentation required for credit approval.
* Record and update credit information in administrative systems or specialized software.
* Monitor accounts receivable and payment deadlines.
* Contact customers by phone, email, or messaging to remind them of pending payments or negotiate payment plans.
* Record payment transactions and reconcile them with corresponding invoices.
* Prepare daily, weekly, or monthly reports on the status of the credit and collections portfolio.
* Keep customer files up to date.
* Collaborate with the accounting department to ensure financial records are accurate.
* Resolve customer inquiries or concerns related to their payments or credit terms.
**WORK LOCATION: SANTA MARIA DE GPE LAS TORRES.**
Resume to 55 54747391\.
Job Type: Full-time
Salary: $10,000\.00 \- $10,400\.00 per month
Benefits:
* Company phone
Workplace: On-site employment

C. Lázaro Cárdenas 66, San Francisco Tepojaco, 54745 Cuautitlán Izcalli, Méx., Mexico
$MXN 10,000/month

Indeed
Systems Supervisor
**Sears is seeking a Systems Supervisor in Lindavista – Gustavo A. Madero, Mexico City**
------------------------------------------------------------------------------------------
At Sears Lindavista, we are looking to add to our team a Store Systems Supervisor, focused on technical support, user assistance, and technological operations at the point of sale.
Requirements:
Completed technical or technological high school diploma in Systems, Informatics, Computing, or related field.
Experience in first-level technical support (preferably in retail stores, commercial enterprises, or technology companies).
Solid knowledge of:
Hardware installation and maintenance (PCs, printers, point-of-sale systems).
Operating systems, Office software suite, and basic software.
Networks, wireless installations, and servers.
CCTV and peripheral equipment.
Analytical and problem-solving skills.
Strong communication skills, initiative, and service-oriented attitude.
Main responsibilities:
Provide technical support to store users.
Maintain equipment and systems in optimal condition.
Address and resolve technological incidents.
Support installations, updates, and preventive maintenance.
Schedule:
Monday to Sunday, from 11:00 a.m. to 9:00 p.m.
3 days off per fortnight
We offer:
Monthly salary: $14,845
Statutory benefits
Job stability
Excellent work environment
Opportunity for growth
Interested candidates may attend an interview directly at:
Montevideo Avenue 363, Sears Lindavista
or apply through this channel.
**Desired education level:**
Higher education – incomplete
**Desired experience level:**
Mid-level
**Departmental function:**
Customer service
**Industry:**
Retail trade / Retail
**Skills:**
* Service-oriented attitude
* Responsible
* Attentive
*This vacancy originates from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j_id=6968facc6100002600945018&source=indeed*

Avenida Instituto Politécnico Nacional - Montevideo, Lindavista Sur, Gustavo A. Madero, 07300 Ciudad de México, CDMX, Mexico
$MXN 14,845/year

Indeed
L2 Support Engineer
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. \#WelcomeToCognizant!
Qualifications
* \+4 years of experience as L2 Support Engineer or similar role
* Experience with Application production support
* Experience with SQL Server (queries, maintenance, troubleshooting)
* Knowledge of SSIS ETL processes
* Hands\-on experience with Azure services
* Strong understanding of Windows Operating Systems
* Experience managing or supporting IIS
ADVANCED ENGLISH IS A MUST
Hybrid role in any of our three locations: Guadalajara, CDMX or Monterrey
Why Cognizant?
Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.
We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
At Cognizant we believe than our culture make us stronger!
Join us now!

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Indeed
Service Desk
En sitio 100%
Atención de tickets mediante chat y presencial:
Atender y gestionar los tickets entrantes para ofrecer ayuda y orientación a los usuarios con problemas en las aplicaciones.
Proporcionar instrucciones claras y precisas a los usuarios para resolver los problemas de manera efectiva.
Soporte en sitio:
Realizar visitas presenciales para brindar soporte aplicativo in situ en caso de incidentes que requieran atención directa.
Gestión de incidentes:
Priorizar y escalar los incidentes según su nivel de urgencia y complejidad para garantizar una atención adecuada y oportuna.
Coordinar con otros equipos o especialistas, si es necesario, para resolver problemas complejos o fuera de su alcance.
Documentación y actualización:
Mantener registros precisos y completos de incidentes, soluciones aplicadas y procedimientos actualizados para futuras referencias.
Contribuir a la mejora continua mediante la revisión y actualización de la base de conocimientos y la documentación de procesos.
Identificar, registrar y clasificar incidentes y solicitudes de soporte, asegurando un seguimiento adecuado hasta la resolución final.
Experiencia previa en puestos de Service Desk, preferiblemente en un entorno de soporte informático.
Habilidades interpersonales excepcionales y capacidad para comunicarse claramente tanto por mensaje, teléfono como de forma presencial.
Capacidad para trabajar de forma independiente y en equipo en un entorno dinámico, de alto estrés, ritmo acelerado y presión.
Tipo de puesto: Tiempo completo
Sueldo: $11,000.00 - $12,000.00 al mes
Lugar de trabajo: Empleo presencial

Sindicato Nacional de Electricistas 54, Hab Viveros del Valle, 54060 Tlalnepantla, Méx., Mexico
$MXN 11,000-12,000/year

Indeed
Middleware Administrator
**Middleware Administrator**
**Location:** Mexico (CDMX, Querétaro, Guadalajara, Monterrey)
**Work Model:** Hybrid, 2 \- 3 days per week
**Experience Level:** 4–8 years
**Position Overview**
We are looking for an experienced **Middleware Administrator** to support, manage, and optimize enterprise middleware platforms across multiple environments. This role requires strong hands\-on expertise in application servers, messaging systems, and operational automation, working closely with cross\-functional teams to ensure system stability, performance, and scalability.
**Key Responsibilities**
* Provide operational support for **Oracle Applications and WebLogic Server**.
* Set up and manage multiple WebLogic domains, including **Admin Servers and Managed Servers** across different environments.
* Deploy **WAR and EAR applications** in clustered environments.
* Perform day\-to\-day middleware administration activities including **installation, configuration, monitoring, clustering, and troubleshooting**.
* Create and configure **JDBC data sources** for backend databases.
* Monitor system performance, analyze metrics, identify bottlenecks, and implement optimizations.
* Apply **patches, upgrades, and security fixes** to middleware components.
* Automate operational tasks, workflows, and deployments to improve efficiency and reduce manual effort.
* Manage **JMS servers, queues, and topics**.
* Administer **Kafka** components including brokers, topics, partitions, consumer groups, retention policies, and replication strategies.
* Monitor message queues and troubleshoot producer/consumer issues.
* Manage application and service deployments across multiple environments.
**Required Technical Skills**
* Strong hands\-on experience with middleware technologies such as:
* **Oracle WebLogic Server**
* **Apache Tomcat**
* **Apache HTTP Server**
* **JBoss**
* **Kafka**
* Deep knowledge of **WebLogic Server, SOA Suite, Oracle Forms and Reports**.
* Solid experience in **Windows and Linux** environments.
* Experience with server patching, alert monitoring, and incident troubleshooting.
* Strong understanding of middleware performance tuning and optimization.
**Nice to Have**
* Experience troubleshooting and resolving issues related to:
* **Shell scripting**
* **Ansible templates**
* System processes and application performance
* Ability to create and maintain clear technical documentation.
* Strong communication and collaboration skills to work with diverse technical teams.
Job Types: Full\-time, Permanent
Pay: $30,000\.00 \- $70,000\.00 per month
Application Question(s):
* Can you briefly describe your experience supporting middleware platforms such as WebLogic, Tomcat, JBoss, or Kafka in production environments?
* What types of environments (development, test, production) have you supported, and what were your main responsibilities in those environments?
* How have you contributed to improving stability, performance, or efficiency in middleware or application server operations?
* This is a hybrid role requiring presence two or three days per week in CDMX, Querétaro, Guadalajara, or Monterrey. Are you currently located in one of these cities and able to work in a hybrid model?
Language:
* English (Required)
Work Location: Hybrid remote in 03900, San José Insurgentes, CDMX

Av. Insurgentes Centro 1641, San José Insurgentes, Benito Juárez, 03900 Ciudad de México, CDMX, Mexico
$MXN 30,000-70,000/year

Indeed
Network Support Engineer Cisco Meraki (Mexico City, 3+years experience)
Applications will be accepted until further notice.
Candidates must demonstrate proficiency in both written and verbal English to effectively perform the duties of the role.
This position requires the candidate to be located within a commutable distance of the Cisco Mexico City office and to work onsite 2\-3 days per week.
Availability to work weekends on a rotational schedule is a requirement for this role.
Meet the Team
As an integral part of Cisco's Customer Experience organization, Cisco Meraki Support is made up of three collaborative teams \- Enterprise Support, Learning\& Development, and Project\& Program Management. Together alongside our powerful AI tools, we deliver 24/7 global customer support, striving to simplify technological processes for both our customers and peers. Our cross\-functional organization is united by the shared mission of solving customer issues through seamless collaboration and delivering exceptional customer experiences.
We pride ourselves in being an empathetic, solutions\-driven team. Whether supporting customers or partnering across our organization, we aim to build strong relationships and create meaningful impact through thoughtful, people\-focused customer service.
Your Impact
As a creative problem solver, you care deeply about what matters to our customers, partners, and colleagues. Leveraging AI\-powered tools to enhance troubleshooting and efficiency, you use your advanced communication skills to build meaningful customer relationships while responding quickly and efficiently to customers’ inquiries. You embrace changes that arise from data insights and proactively use feedback from leaders and peers to continuously enhance your technical skills and grow with our team.
* Own each customer case from initial creation to resolution, ensuring a seamless support experience and timely resolution of issues.
* Effectively collaborate with partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing.
* Diagnose and resolve a wide range of complex network\-related issues, including wireless, security, switching, IoT, and other product\-related issues.
* Investigate and resolve diverse network issues using AI\-powered tools to enhance troubleshooting, automate workflows, and proactively address potential problems
* Work closely with Escalations, Engineering, Sales, Product, and other Cisco teams to resolve critical issues efficiently.
* Read and analyze packet captures using Wireshark.
* Keep up with the latest features and technology advancements by completing instructor\-led and self\-paced training modules, ensuring up\-to\-date expertise in product offerings.
* Expand technical skillset by completing AI\-focused training, leveraging new tools for more efficient and proactive problem\-solving.
* Leverage acquired knowledge to suggest, edit, and write in\-depth Knowledge Base articles.
* Understand and use Linux console commands to identify and resolve issues with devices and dashboard services.
* Proactively use available resources and follow leadership guidance to develop professionally within your role whilst aligning business objectives.
* Available to work weekends as part of a rotational schedule.
Minimum Qualifications
* Foundational understanding and hands\-on experience with core network technologies (e.g., firewalls, routing/switching, VLANs, VPNs, wireless, content filtering), including their configuration and troubleshooting.
* Detailed knowledge of networking protocols such as TCP, STP, ARP, Ethernet, OSPF, UDP, and RADIUS 802\.1x.
* 1\-3 years of experience supporting or troubleshooting LANs, VLANs, WLANs, VPNs, NAT devices, and DHCP servers, with a demonstrated ability in WiFi network troubleshooting.
* Familiarity with AI concepts and experience utilizing AI\-powered tools or platforms in a technical support environment.
* Outstanding written and verbal English communication skills, combined with strong customer service experience and a focus on effective problem\-solving.
Preferred Qualifications
* Capable of effectively communicating with internal and external partners, fostering strong working relationships and collaboration.
* Excellent time management skills, demonstrating the ability to prioritize multiple tasks in time\-sensitive situations, follow through on commitments, and maintain attention to detail.
* Collaborates within cross\-functional teams, fostering a supportive and inclusive environment.
* Interest in learning about and working with emerging AI technologies to enhance network support and automation.
* Able to provide constructive feedback to peers when needed.
* Networking certifications such as CCNA, CCNP, CWNA, etc.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Indeed
Director HR Systems (LATAM)
**About DHL**
-------------
We are the world’s largest leading logistics company, creating a competitive advantage for our customers by providing logistics solutions based on our globally standardized warehousing, transportation, and integrated services. Our people are our greatest asset. We are certified as a Great Place to Work company. At DHL, you will find a culture that embraces diversity and collaboration, empowers your strengths, and builds trust through our values of respect and results. A world driven by logistics. A company driven by our people.**Description**
---------------
The Director HR Systems role supports all systems\-based infrastructure, design and strategic planning for Human Resources in Latin America. The HR Systems scope includes direct ownership of the key HR Systems in the region.The Director HR Systems role also has responsibility for supporting regional processes and data in global HR systems that are directly fed from the core systems.**Requirements**
----------------
\-University degree (business management or equivalent) or related experience \-Bi\-lingual skills (English and Spanish) \-Knowledge of process design methodologies, project management methodologies and testing protocols. \- Experience in human resources, payroll or related field \- Experience in planning major projects, including development of project proposals, business cases, project schedules, financial justifications, etc. \- Experience in people management either directly or through project work: mentoring, leading and developing people \- Multi\-country HR experience

C. Lázaro Cárdenas 66, San Francisco Tepojaco, 54745 Cuautitlán Izcalli, Méx., Mexico

Indeed
Call Center Analyst
Call Center Analyst
Apply Now
Transportation Monitoring
ABOUT DHL
**We are the world’s largest and leading logistics company, creating a competitive advantage for our customers by providing logistics solutions based on our globally standardized warehousing, transportation, and integrated services.**
**Our people are our greatest asset. We are certified as a Great Place to Work employer. At DHL, you’ll find a culture that embraces diversity and collaboration; empowers your strengths; and builds trust through our core values of respect and results.**
**A world powered by logistics. A company powered by our people.**
Requirements:
* Completed high school education.
* Flexible availability for work shifts.
* Basic to intermediate Excel skills.
* Recent 6-month experience in transportation tracking.
Key Responsibilities:
* Customer service and conflict resolution related to deliveries.
* Delivery tracking.
* Coordination with various departments to serve as a liaison for successful deliveries.
* Resolution of delivery-related conflicts with customers.
* Vendor tracking.
**Schedule:** Availability from Monday to Sunday (monthly rotating shift schedule).
* 6:00 AM to 2:00 PM, Monday to Saturday
* 2:00 PM to 9:30 PM, Monday to Saturday
* 9:30 PM to 6:00 AM, Monday to Friday
**Work Location:** Cuautitlan Izcalli, Tepalcapa
We Offer:
* Monthly gross salary of $14,200
* 10% food vouchers
* 13% savings fund contribution
* Christmas bonus (Aguinaldo)
* Vacation days
* Vacation premium
* Life insurance
* IMSS (Mexican Social Security Institute) coverage
* Direct employment contract with DHL
* Biweekly payments
**At DHL Mexico, you’ll find an environment that challenges you to fully develop your skills and professional potential. Join our team and become part of a world powered by logistics and excellence in customer service!**
JOB IDMX17178
COUNTRYMexico
CITYCUAUTITLAN IZCALLI
CATEGORYTransportation

C. Lázaro Cárdenas 66, San Francisco Tepojaco, 54745 Cuautitlán Izcalli, Méx., Mexico
$MXN 14,200/year
Indeed
Control Room Analyst / Full-Time (Call Center)
TOTALPLAY IS LOOKING FOR YOUR TALENT. WE ARE A CALL CENTER IN CONSTANT GROWTH, AND WE ARE SEEKING:
**CONTROL ROOM ANALYSTS**
* Customer Service\-Sales\-Validation
Full-time schedule, Monday to Sunday, with rotating days off
REQUIREMENTS:
* 6-month call center experience in customer service and sales (preferred)
* Completed high school diploma
* Strong verbal communication skills
* Proficiency in using PCs
BENEFITS:
* Base salary of $9,500 gross
* Bonus of $1,000 (for attendance and punctuality)
* Uncapped commissions
* Immediate statutory benefits (vacation, vacation bonus, year-end bonus, insurance)
* 100% paid training
**IMMEDIATE HIRING**MEDICAL SERVICE
LOCATION: Odessa, near Metro Eje Central

Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 9,500/month

Indeed
QUALITY SUPERVISOR FOR CLOTHING (CONTROL DESK)
**Job Description**
COMPANY DESCRIPTION
ZAZA Moda is a company dedicated to the design and manufacturing of high-quality garments; committed to creativity and innovation. More than ten years of market experience back our products.
JOB OBJECTIVE:
Ensure that the product meets the required quality standards through supervision and problem resolution during the garment manufacturing process in outsourcing workshops. Release of cut pieces both at the plant and in the workshops.
FUNCTIONS:
\-Release 100% of outsourced production on the agreed delivery date and meeting the required quality standards.
\-Finished product inspection: Visual appearance of garment\-Correct construction\-Measurement inspection. \-Labeling inspection.
\-Control desk final audit
\-Final inspection.
\-Release of garment manufacturing outsourcing.
\-Assist the production department when repairs are required.
PROFILE
Attention to detail.
Creative, proactive, ability to work under pressure.
Focus on achieving objectives.
Analytical and objective problem-solving skills.
Personnel management skills.
Interaction with garment workshops and processes.
In-depth knowledge of garment manufacturing processes.
Optimization of functions and activities to achieve objectives.
Good relationships with internal and external company personnel.
CONTACT
Isabel
Job Type: Full-time
Salary: $9,000.00\-$11,000 per month
Schedule:
* 8-hour shift
Edit job
Job Type: Full-time
Salary: $9,000.00 \- $11,500.00 per month
Benefits:
* Grocery vouchers
Workplace: On-site employment

Azafrán 155, Granjas México, Iztacalco, 08400 Ciudad de México, CDMX, Mexico
$MXN 9,000-11,500/month

Indeed
Recruitment and Selection Assistant
**TECHNICAL SYSTEMS COMPANY FOR RSU AND RME COLLECTION**
**DUE TO EXPANSION, WE ARE SEEKING**
**“Recruitment and Selection Assistant”**
**REQUIREMENTS:**
Gender: Indifferent.
Education: Bachelor’s degree in Psychology, Business Administration or related field.
Proficiency in Microsoft Office Suite and Outlook.
Minimum 1 year of experience in the field (mandatory).
Field activities: 20%.
Basic to intermediate Excel skills.
**RESPONSIBILITIES:**
\- Administer psychometric tests.
\- Conduct initial interviews / follow-up with selected candidates.
\- Attract and select personnel according to established profiles (OPERATIONAL AND ADMINISTRATIVE).
\- Ensure vacancy coverage.
\- Collect required documentation.
\- Handle hiring, contract signing, and registration in SIA.
**Work Location:** Central Base, Azcapotzalco, CDMX; near Ferrería Metro Station on the Red Line.
**WORK SCHEDULE:** Monday to Friday, 8:00 a.m.\- 6:00 p.m., plus one Saturday per month, 8:00 a.m.\- 1:00 p.m. (during the first month, attendance every Saturday is required; thereafter, once monthly).
**WE OFFER:**
$11,387\.00 Gross Monthly Salary.
Weekly payment.
\+ Statutory benefits (25% vacation bonus, year-end bonus, vacation days, and social security).
\+ Savings fund.
Ongoing training.
Job stability.
**If you meet the profile, apply via INDEED or send your updated CV via WhatsApp to 5533542236.**
Job Type: Full-time
Salary: Starting at $11,000\.00 per month
Benefits:
* Savings fund
* Company parking
* Option for indefinite-term contract
* Company phone
* Free uniforms
Education:
* Completed bachelor’s degree (Desirable)
Experience:
* Recruitment: 1 year (Desirable)
Workplace: On-site employment

Antigua Calz. de Guadalupe 73, San Marcos, Azcapotzalco, 02020 Ciudad de México, CDMX, Mexico
$MXN 11,387/month

Indeed
Diesel Mechanic B
**Technical Systems Company for RSU and RME Collection**
Due to expansion, we are seeking:
**Diesel Mechanic B**
**Requirements:**
* **Education:** Technical degree in mechanics, automotive, or related field (preferred).
* **Gender:** Indifferent.
* **Experience:**
* Minimum 1–2 years of experience in diesel engine maintenance (preferred).
* Basic knowledge of general mechanics.
**Responsibilities:**
* Support preventive and corrective maintenance of diesel engines.
* Inspection and replacement of mechanical components (brakes, suspension, basic transmission).
* Basic detection of mechanical failures in engines and auxiliary systems.
* Support in diagnostics under supervision of Diesel Mechanic A.
* Tracking of work orders and maintenance reports.
* Compliance with safety standards and proper use of tools.
* Keeping the workplace clean and organized.
**Work Location:**
Centro Base, Azcapotzalco, CDMX (near Ferrería metro station).
**Schedule:**
Monday to Friday and Saturday mornings.
**We Offer:**
* **Salary:** $14,000 to $16,000 gross monthly (based on experience).
* Statutory benefits:
* Social security
* Year-end bonus
* Vacation days
* 25% vacation premium
* Savings fund.
* Continuous training.
* Free uniforms.
* Job stability.
* Option for indefinite-term contract.
**Position Type:**
Full-time.
**Additional Benefits:**
* Company parking.
* Internal development and growth.
Position Type: Full-time
Salary: $14,000.00 – $16,000.00 per month
Benefits:
* Savings fund
* Life insurance
* Free uniforms
* Grocery vouchers
Workplace: On-site employment

Antigua Calz. de Guadalupe 73, San Marcos, Azcapotzalco, 02020 Ciudad de México, CDMX, Mexico
$MXN 14,000-16,000/year

Indeed
OPERATIONAL WAREHOUSE ASSISTANT
**GNSYS CORPORATIVO.** Leading company in the distribution and services of printing and copying equipment, seeking an Administrative Assistant for the Distribution and Logistics area.
**Position objective:** Ensure efficient flow of goods within the company, guaranteeing compliance with receiving, storage, control, and dispatch processes of the organization’s assets.
**Job responsibilities:**
* Receiving goods (printing equipment)
* Inventory organization and control.
* Moving and arranging warehouse equipment.
* Verifying documentation for incoming and outgoing goods.
* Packaging goods for protection.
REQUIREMENTS:
* Minimum education level: Secondary school
* Minimum 1 year of experience in warehousing or similar operations.
* Basic knowledge of ERP systems.
* Basic Office software skills.
* Good physical condition for tasks involving loading and unloading.
SCHEDULE:
* Monday to Friday, from 8:30 am to 6:00 pm.
COMPETENCIES:
* Teamwork.
* Effective communication.
* Organization and planning.
* Responsibility.
Job type: Full-time
Salary: Starting at $9,451.20 per month
Workplace: On-site employment

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
$MXN 9,451/month

Indeed
Credit and Collections Assistant
We are a reference laboratory that performs contract analysis of reliable, confidential, and timely clinical laboratory studies, using state-of-the-art technology and internal quality controls that enable us to provide support services for the clinical diagnosis of patients, focused on any entity—public or private—within the health sector.
We require: **Credit and Collections Assistant**
**Requirements:**
· Education: Completed Technical High School Diploma and/or Completed Bachelor’s Degree
· Minimum 1 year of verifiable experience
· Proficiency in administrative or inventory systems (CONTPAQi, SAE, SAP)
· Strong Excel skills (pivot tables, filters, data validation)
· Knowledge of tax documents (CFDI invoice, tax requirements)
· Basic understanding of warehouses and inventories
· Service-oriented attitude
· Analytical ability
**We offer:**
* Monthly net salary of $12,000
* Statutory benefits
* Work schedule: Monday to Saturday, 9:00 a.m. to 6:00 p.m.
* Workplace: Álvaro Obregón Borough – Alfonso XIII Neighborhood, 15 minutes from Mixcoac Station.
If you meet the profile and are interested in this position, please submit your CV through this channel; we will contact you shortly. IMMEDIATE HIRING
Job type: Full-time
Salary: $12,000.00 per month
Workplace: On-site employment

Alonso Cano 64, Alfonso XIII, Álvaro Obregón, 01460 Ciudad de México, CDMX, Mexico
$MXN 12,000/year
Indeed
Accounting Assistant – Jardines del Pedregal
We are seeking an Accounting Assistant with a minimum of 1 year’s experience in recording accounting entries, bank reconciliations, using the ASPEL system, tax calculation, reviewing documents and ensuring their accurate accounting treatment, filing, report generation, Excel proficiency, invoicing, and processing refunds.
Requirements:
Age 23 to 45 years old
Reside in the area (Jardines del Pedregal, Álvaro Obregón, CDMX)
Service-oriented attitude
Organized
Accustomed to working under pressure
No issue working Monday to Friday from 8:30 a.m. to 5:30 p.m., and Saturdays from 8:30 a.m. to 1:00 p.m.
Position type: Full-time
Position type: Full-time
Salary: $12,000.00 per month
Benefits:
* Grocery vouchers
Position type: Full-time
Salary: Up to $12,000.00 per month
Benefits:
* Grocery vouchers
Work location: On-site employment

Rayo 11, Jardines del Pedregal, Álvaro Obregón, 01900 Ciudad de México, CDMX, Mexico
$MXN 12,000/year

Indeed
Administrative Assistant - Billing Specialist
**Job Objective:** Ensure the timely, accurate, and regulation-compliant issuance of sales and service invoices for the company, maintain control over tax documents, and support administrative tasks related to billing and collections.
**Main Responsibilities:**
* Generate and issue electronic invoices in accordance with current tax regulations.
* Verify purchase orders, delivery notes, and tax information prior to invoicing.
* Record invoices in the accounting or ERP system.
* Control and archive digital tax receipts (CFDI).
* Monitor accounts receivable and support the collections process.
* Handle customer requests related to billing, credit notes, or cancellations.
* Prepare daily, weekly, and monthly billing reports.
* Coordinate with Sales, Warehouse, and Accounting departments to ensure correct billing.
**Requirements:**
* Education: Completed high school diploma or technical degree in Accounting, Administration, or related field.
* Knowledge of electronic invoicing and tax regulations.
* Intermediate Excel skills (tables, filters, basic formulas).
* Attention to detail, organizational skills, and communication abilities.
Job Type: Full-time
Salary: $1,850.00 per week
Education:
* High school diploma (Preferred)
Work Location: On-site employment

Pte 152 11, Unidad, Lindavista Vallejo, Gustavo A. Madero, 07720 Ciudad de México, CDMX, Mexico
$MXN 1,850/month

Indeed
Maintenance Assistant (Colonia del Valle)
Education level: Completed high school, Technical degree and/or studies related to the Electrical field.
Proven experience of 3 to 4 years or more in maintenance of:
\- Inspection and maintenance of lighting systems (types of bulbs, ballasts, color temperatures, selection, replacement, installation, lamps, etc.)
\- Electrical installations for new projects and/or modifications (cable selection, routing, conduits, feeders, cable trays, supports, etc.)
Knowledge of inspection, operation, and maintenance of medium-voltage substations (panels, disconnect switches, busbars, safety equipment, etc.)
\- Response to electrical emergencies (short circuits, power outages, cable overheating, etc.)
\- Preventive maintenance of photovoltaic systems (inverters, solar panels, structured cabling)
\- Interpretation of medium- and low-voltage single-line diagrams and plans.
Knowledge of:
\- Computer and internet use.
\- Excellent theoretical and practical knowledge in the electrical field.
Skills and Abilities:
\- Teamwork and results-oriented.
\- Analytical ability and problem-solving skills.
\- Proactive, initiative-driven, and solution-oriented.
\- Punctual, responsible, and committed.
Afternoon shift: 2:00 pm to 10:00 pm, Monday through Friday, and half-day Saturdays; statutory benefits, 15-day vacation bonus, and 100% health insurance from day one.
Employment type: Full-time
Salary: $13,500.00 per month
Work location: On-site employment

La Morena 806, Narvarte Poniente, Benito Juárez, 03020 Ciudad de México, CDMX, Mexico
$MXN 13,500/year

Indeed
General Accountant
**Join our team as General Accountant!**
Are you passionate about cars and opportunities that drive the future? At **Floty México**, we accelerate fleet financing growth for the fastest-expanding platforms in **Latin America**.
Be part of a dynamic company where teamwork and innovation push us further every day.
**Accountant**
**Position Objective:**
Responsible for reviewing and recording the company’s revenues and expenses.
**Responsibilities**
* Registration and management of procedures before various government agencies.
* Prepare and review accounting records, bank reconciliations, and financial statements.
* Lead the monthly, quarterly, and annual accounting closing process.
* Reconcile revenues and expenses through banks and the accounting system.
* Record transactions in the accounting system.
* Daily and weekly closing reporting.
* Coordinate internal and external audits, preparing required documentation.
* Supervise and support the accounting team (Junior Accountants, Accounting Assistants, etc.).
* Analyze accounting and financial variances, proposing adjustments and improvements.
* Support the preparation of financial reports for management.
* Manage fixed assets, depreciation, provisions, and other relevant accounting entries.
* Keep the company’s accounting procedures and policies up to date.
**Requirements**
* Bachelor’s degree in Administration, Economics, Accounting, or related field.
* Minimum 5 years of experience in similar positions.
* Excel (advanced)
* Knowledge of accounting software and use of IMSS, SAT, and SIPARE portals.
* Competencies: Organizational skills, order, transparency, teamwork ability, strong communication skills.
**Benefits:**
\- 15-day year-end bonus
\- 12 additional paid vacation days during the first year
\- Statutory vacation days
\- Vacation premium
\- Birthday day off.
**Schedule: On-site \- Monday to Friday**, 9 am \- 6 pm
**Location:** Av. Sonora 113, Col. Roma Norte, CP 06700
Position type: Full-time
Salary: $35,000\.00 \- $40,000\.00 per month
Application question(s):
* What is your gross monthly salary expectation?
* Are you available for on-site work?
* Do you have experience preparing payroll and handling its tax-related aspects?
* Do you have experience filing tax returns?
* Have you participated in SAT or external audits?
* Do you have basic knowledge of Mexican Financial Reporting Standards (NIF)?
Workplace: On-site employment

Av Sonora 115, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico
$MXN 35,000-40,000/year
Indeed
Auxiliar de Almacén
Comercializadora de distintos productos
Solicita: Auxiliar de Almacén
Trabajo de lunes a viernes de 8:00 a 18:00 hrs y sábados de 8:00 a 13:00 hrs
Zona de trabajo: Col. México Nuevo Atizapán de Zaragoza (zona conocida como zona de bodegas)
Nivel de estudios: Preparatoria o bachillerato o afín
Experiencia en:
Inventario, almacén, carga y descarga de material
PLUS: conocer algún sistema de gestión o de almacén
Ofrecemos
Salario de $9,500 a $10,500 netos
Prestaciones de ley básicas
Tipo de puesto: Tiempo completo
Sueldo: $9,500.00 - $10,500.00 al mes
Beneficios:
* Opción a contrato indefinido
Experiencia:
* ALMACÉN: 2 años (deseable)
Lugar de trabajo: Empleo presencial

C. Pioneros del Cooperativismo 214, Mexico Nuevo, 52966 Cdad. López Mateos, Méx., Mexico
$MXN 9,500/month
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