IT Specialist, EDI & API Support

Description

Summary: An IT Specialist focused on integration support (EDI/API) and platform operations, responsible for stability, troubleshooting, and continuous improvement of integration flows in hybrid environments. Highlights: 1. Provide 2nd and 3rd level support for integration flows and platforms 2. Monitor, troubleshoot, and resolve EDI/API integration issues 3. Ensure stability, performance, and quality of integration processes If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 113833 Time Type: Full Time **IT Specialist – EDI \& API Support** ====================================== IT Specialist focused on integration support (EDI/API) and platform operations, responsible for ensuring stability, troubleshooting, and continuous improvement of integration flows between internal and external systems. This role operates in hybrid environments (on\-premise and cloud) providing 2nd and 3rd level support. **Tasks and Responsibilities** ------------------------------ * Provide **2nd and 3rd level support** for integration flows and platforms * Monitor, troubleshoot, and resolve **EDI/API integration issues** * Perform **map updates and fixes (Sterling / ITX)** * Configure communication protocols such as **AS2 and SFTP** * Support platforms across **on\-premise and cloud environments** * Coordinate with internal teams and external customers to resolve integration issues * Ensure stability, performance, and quality of integration processes **Education and Skills** ------------------------ * Bachelor’s degree in **Computer Science, Engineering, or related field** * Knowledge of middleware tools (**Sterling Integrator, IBM API Connect**) * Technical knowledge of: SQL, Linux, XSLT, Scripting * Programming/scripting languages: **Python, Bash, Groovy** * Experience with **Agile methodologies** (JIRA, Confluence) * Knowledge of **DevOps, ArgoCD, and cloud platforms** (nice to have) * Strong communication skills **Minimum Work Experience** --------------------------- * \+3 years of experience in **integration support / middleware / IT platforms** * Hands\-on experience with **EDI/API integrations** * Experience in **technical troubleshooting and support (L2/L3\)** * Experience working in **global or corporate environments** (preferred) **DSV – Global transport and logistics** Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world\-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward\-thinking company – this is the place to be. **Start here. Go anywhere** Visit dsv.com