Programmer / Operations Assistant

Description

Job Summary: We are seeking a professional to provide administrative support, optimize processes using technology and automation, and efficiently manage customers and operations. Key Highlights: 1. Growth opportunity in operations or technology 2. Ongoing training in insurance and digital tools 3. Excellent work environment Job Objective Provide administrative support to the office by optimizing processes through technological tools and automation, while also assisting in the efficient management of customers and operations. Requirements Age: 23 to 27 years old Gender: Unrestricted Education: Bachelor’s degree or technical degree in Systems, Computer Science, Administration, Engineering, or related field Minimum experience: 1 year (preferably in administrative areas, development, or process automation) Basic/intermediate programming knowledge (Python, JavaScript or similar) Intermediate-to-advanced Excel skills (pivot tables, formulas) Familiarity with digital tools (CRM, Google Workspace, automation) Experience in the insurance or financial services sector is desirable Main Responsibilities Automating administrative processes (reports, tracking, databases) Developing or improving internal tools (scripts, dashboards, integrations) Managing and updating customer databases Supporting quotations, policy issuance, and policy tracking Customer service and follow-up (email, WhatsApp, phone calls) Generating operational reports and metrics Key Skills Logical and analytical thinking Organization and attention to detail Proactivity and initiative (problem-solving mindset) Ability to quickly learn new tools Effective communication (technical and with customers) Teamwork Adaptability to changing processes Desirable Technical Skills Automation using tools such as Zapier, Make, or Power Automate Database management (basic SQL) Dashboard creation (Power BI, Google Data Studio) API usage (desirable) Basic web development knowledge (HTML, CSS, JS) We Offer Competitive base salary Ongoing training (insurance + digital tools) Opportunity for advancement into operations or technology roles Excellent work environment SUBMIT CV WITH PHOTO Job Type: Full-time Salary: $16,000.00 - $18,000.00 per month Work Location: On-site employment