Technical Support

Description

Job Summary: The incumbent is responsible for ensuring the proper operation of customer access equipment through technical verification and physical conditioning. Key Responsibilities: 1. Functional verification and firmware update of equipment 2. Diagnosis, classification, and physical conditioning of equipment 3. Inventory control and compliance with quality standards The incumbent is responsible for ensuring the proper operation of customer access equipment (Modems, ONTs, RF antennas) through technical verification, firmware updates, and physical conditioning, ensuring each unit meets operational quality standards prior to deployment in the network. Main Responsibilities: \-Functional verification of equipment \-Firmware update \-Equipment diagnosis and classification \-Cleaning and physical conditioning \-Factory reset \-Equipment inventory control \-Compliance with quality standards Education: Telecommunications, Networking, or Electronics Technician (or equivalent experience) Experience: 1 year in technical support Position Type: Full-time Salary: $10,000\.00 \- $12,000\.00 per month Benefits: * Cafeteria service * Grocery vouchers Work Location: On-site employment