We are seeking a Collection and Supervision Manager for FINANCIERA SUMATE. The candidate will be responsible for assisting, together with the branch office, in the recovery of the institution's overdue portfolio, as well as coordinating necessary actions and issuing appropriate recommendations to maintain a healthy and high-quality credit portfolio in Financiera Súmate branches. Main Responsibilities 1\. Conduct direct debt collection management with support from branch staff, primarily through home visits, supplemented by phone calls when necessary, aiming to recover loans in the shortest possible time. 2\. Design and implement contingency collection plans in coordination with the Extrajudicial Recovery Coordinator. 3\. Review, monitor, and ensure compliance with assigned targets for at-risk and overdue portfolios. 4\. Ensure that agreements reached with debtors are fulfilled timely and properly, and that they are formalized with the required rigor and documentation. 5\. Carry out all duties inherent to the area of responsibility. Working Hours: 8:30 to 17:00 hrs., Monday to Friday, and Saturdays from 9:00 to 14:00 hrs. Age: Minimum 23 years, up to 45 years (maximum desirable) Gender: No preference Marital Status: No preference Salary plus commissions. Position Type: Full-time Salary: Starting at $8,500.00 per month Benefits: * Savings fund * Option for indefinite contract * Life insurance * Company phone * Grocery vouchers Experience: * Collections management: 1 year (Required) Travel Availability: * 75% (Required) Work Location: On-site