OPERATIONS ASSISTANT

Description

Job Summary: This position seeks an Operations Assistant to verify and report route reconciliations, ensuring item traceability and supporting administrative tasks for operational control. Key Highlights: 1. Ensures item traceability and prevents theft. 2. Conducts fuel performance audits and data analysis. 3. Collaborates in overall logistics operation control. Logistics and Operations City: VERACRUZ Publication Date: Mar 2, 2026 Schedule: Hybrid Description: OPERATIONS ASSISTANT Role: OPERATIONS ASSISTANT Verify and report route reconciliations for TR1 and TR2 (Pickup/Delivery) to guarantee the entry and exit of items from units and the platform at the COP, thereby ensuring continuous traceability and preventing item theft, as well as supporting general administrative tasks for operational control. Variable Metric Responsibility (Amount in $) Route Reconciliation Reconcile TR1 and TR2 routes 100% Guarantee Compliance % Compliance 97% IST ATTEMPT Manual Entry Average Number of Items 0 Cost per Shipment % Compliance $13\.42 1\. Execute TR2 and TR1 route reconciliations\. Verify that all routes arriving/departing the COP reflect identical quantities of item entries/exits—whether collected, delivered, or both—and ensure the Operator signs acceptance for any discrepancy, to prevent item theft.2\. Obtain information regarding items with reconciliation discrepancies on TR1 and TR2\. Identify each manifest with an incident, question the Operator, and require immediate delivery of that item, to ensure all items continue flowing through the Estafeta network and maintain full traceability.3\. Issue records for all items remaining on the platform\. Record, locate, and manage all pending shipments scheduled for route dispatch on the platform, to physically identify items on the platform and confirm that every item has a pending record on the platform.4\. Analyze TR2 route fuel performance\. Perform daily audits to monitor fuel loading control (high and low performance), providing information to supervisors to prevent improper use and fuel theft.5\. Report TR1 and TR2 reconciliation results and fuel performance audit outcomes to the Supervisor\. Document and submit the daily report upon completion of reconciliations and fuel performance audits, enabling the Supervisor to implement corrective and/or preventive actions with Operators/Routes experiencing incidents to avoid recurrence. General Purpose Outcomes Main Functions Decision-Making 19/11/24, 10:08 a.m. Job Profile Preview https://performancemanager4\.successfactors.com/xi/ui/jdmng/pages/jobProfilePrintPreview.xhtml?\_s.crb\=Qy3HNl9TQZpd7msWhpDxeHGHji0YDK6V… 1/3 Stop the TR2 Operator / Route Assistant at the COP if a reconciliation incident is detected. Require immediate delivery of the missing item, along with the Operator’s/TR2 Route Assistant’s signature accepting responsibility for the reconciliation discrepancy. Determine, based on analysis, which TR2 routes require fuel performance auditing. Manage the location of pending items on the platform. Follow up on sanctions related to TR1 and TR2 reconciliation incidents.1\. Supervisor: To specifically track TR1 and TR2 reconciliation results and fuel performance audit outcomes.2\. Route Operator / TR2 Route Assistant: To verify correct execution of the unloading process.1\. Customers: To clarify order fulfillment and verify pending items. Education: University-level. Incomplete or completed degree. Microsoft Office: Intermediate. Data analysis using pivot tables, formulas, presentation of activity results, daily indicator reporting. Warehouse: 6 months. Data analysis, identification and improvement of indicator deviations, inventory execution, control of item inflows and outflows. Internal Relationships External Relationships Work Tools EMAIL ACCOUNT EXTENSION LAPTOP Education Knowledge Profile Experience Profile 19/11/24, 10:08 a.m. Job Profile Preview https://performancemanager4\.successfactors.com/xi/ui/jdmng/pages/jobProfilePrintPreview.xhtml?\_s.crb\=Qy3HNl9TQZpd7msWhpDxeHGHji0YDK6V… 2/3 People management, negotiation for conflict resolution. Competencies Safety and Well-being Results Orientation Teamwork Creativity and Openness to Change Customer Service Business Vision Team Leadership 19/11/24, 10:08 a.m. Job Profile Preview https://