Systems Technical Support Engineer

Description

Job Summary: We are seeking a Systems Technical Support Engineer to ensure technological infrastructure integrity and provide timely user support, guaranteeing operational continuity. Key Highlights: 1. Opportunity for career growth and job stability 2. Key role in technological operational continuity 3. Management of diverse technologies and comprehensive support Company: DIRUBIDE Location: Veracruz (Olmec head) Mode: On-site Job Description: At DIRUBIDE, we seek a Systems Technical Support Engineer to ensure the proper functioning of the company's technological infrastructure, deliver timely user support, and guarantee operational continuity. Requirements: Bachelor's degree or engineering degree in Systems, Computer Science, IT, or related field Minimum 2 years of experience in technical support, systems, or networking Knowledge of: Operating systems (Windows, Linux, macOS) Windows Server Virtualization (VMware, Hyper-V or similar) TCP/IP networks, VLANs, and basic firewall configuration Active Directory and Office 365 Remote support tools and ticket management systems Data backup and recovery Main Responsibilities: Providing technical support to users (on-site and remote) Handling and tracking support tickets Administration of physical and virtual servers Monitoring of technological infrastructure Configuration and supervision of networks (LAN/WAN) Preventive and corrective maintenance of equipment Management of technology inventory Implementation of basic information security policies Administration of antivirus software, updates, and backups Documentation of processes and incidents Competencies: Customer-oriented mindset Effective communication Teamwork Analytical and problem-solving skills Organization and proactivity We Offer: Competitive salary Statutory benefits Job stability Growth opportunities Position Type: Full-time (Mon–Fri) Interested Candidates: Apply through this channel .-Requirements- Minimum Education: Higher Education – Bachelor's Degree 2 years of experience Languages: Spanish Age: Between 25 and 50 years Skills: Communication, Hardware, Operating Systems, Support, Technical Support, Knowledge Networks Driver's License: Class B Keywords: engineers, ingeniera, ing, engineer, apoyo, support, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, system