Field Technical Support - Telecommunications

Description

Job Summary: We are seeking a Field Technical Support professional to diagnose failures, replace parts, and resolve technical incidents for customers, with continuous training. Key Highlights: 1. Opportunity for field engineer training 2. Continuous training 3. Handling of incidents and technical requests Compusof México We are looking for your talent as Field Technical Support in Veracruz. Requirements: Technical degree in computer science, systems, or equivalent in a related field Experience as a field technical engineer in telecommunications, systems, technical support, or related areas (at least 6 months of experience) Knowledge: Computer equipment maintenance and repair Laser printers Telephony and networking (basic) Structured cabling (desirable) Router, switch, and hub configuration.* Responsibilities: Diagnose faults reported by customers. Replace parts, track incidents, handle and close reports. 100% FIELD Job Responsibilities: Timely resolution of incidents and/or technical fault requests from users, within the timeframes agreed with the customer. We Offer: Field engineer training Continuous training Statutory benefits Per diems Work Schedule: 100% on-site field work Coverage of locations outside the city of residence.-Requirements- Minimum Education: Upper secondary education - Technological High School 1 year of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, field, territory