Administrative Assistant and Customer Service Representative

Description

Job Summary: We are seeking an organized and proactive Administrative Assistant and Customer Service Representative to provide support in the administrative and operational management of a shopping center. Key Highlights: 1. Administrative and operational management support 2. Call and email handling and routing 3. Professional development and job stability **Administrative Assistant** Paseo Querétaro Shopping Center Job Description We are looking for an **Administrative Assistant and Customer Service Representative**, who is organized, proactive, and focused on operational follow-up, to support the administrative management of our shopping center, ensuring the proper functioning of internal processes. Responsibilities Support in **collections management**, including sending and tracking account statements Control and recording of **administrative and operational information** Management and safeguarding of **contracts and documentation** Call and email handling and routing Support in **billing, accounts receivable, and administrative control** Preparation of **administrative reports and performance indicator tracking** Organization and archiving of **physical and digital documents** Support in general administrative tasks and internal coordination Requirements High school diploma or technical degree in Administration, Accounting, or related field Minimum **1 year of experience in administrative positions** Experience in: Billing Accounts receivable / payable Customer service Proficiency in **Excel and Microsoft Office suite (basic\-intermediate level)** Knowledge of **basic accounting** Experience with administrative systems or ERP (preferred) Schedule Monday to Friday, 9:00 AM to 7:00 PM We Offer Base salary: **$12,000 gross monthly** Statutory benefits from day one Enhanced benefits starting from the 4th month: Grocery and restaurant vouchers 30-day Christmas bonus 10% savings fund Savings box (optional) Parking Professional development and job stability Excellent work environment 100% payroll-based employment Application If you meet the profile and seek stability within a solid company, **apply through this channel and join our team.**