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SHIFT:**\n----------------------\n\n\nMonday to Friday from 2:30 p.m. to 9:00 p.m.\n\n\nFixed day off on Sunday\n\n\nRotating Saturday schedule:\n\n* 8:00 a.m. to 3:30 p.m.\n* 12:30 p.m. to 8:00 p.m. (alternated weekly)\n\n**WE OFFER:**\n\n* Monthly base salary: $8,961\n* Productivity bonus\n* $1,000 Grocery vouchers\n* Timely biweekly payments (15th and 30th of each month via Santander account)\n\n**STATUTORY BENEFITS FROM DAY ONE**\n\nIMSS\n\n\nVacation\n\n\nChristmas bonus (Aguinaldo)\n\n\nInfonavit\n\n\nVacation premium\n\n**ADDITIONAL BENEFITS:**\n\n\nProductivity bonus\n\n\nGrocery vouchers\n\n\nDining area with microwaves\n\n\nNew, clean facilities\n\n\nExcellent work environment\n\n\n100% paid training from the first day\n\n**REQUIREMENTS:**\n\n\nMinimum of 1 year recent experience as **Quality Analyst**\n\n\nCompleted high school diploma (verifiable)\n\n\nComputer skills\n\n\nBasic knowledge of Excel\n\n**Apply now and become part of our team!**\n-----------------------------------------------------\n\n\nA great opportunity awaits you in a professional, dynamic environment with excellent working conditions.","price":"$MXN 8,961/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761182498000","seoName":"quality-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-valle-de-bravo/cate-acct-relationship-mgmt1/quality-analyst-6415135976960212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"37a107b4-0e79-4c18-a152-56b3f87a25af","sid":"841606c5-b959-44c9-9fce-8f5e30d5617f"},"attrParams":{"summary":null,"highLight":["Competitive salary with productivity bonus","Comprehensive benefits from day one","Fully paid training from day one"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job 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shift at our contact center in Toluca.\n\n \n\nWe are seeking an experienced Collections Supervisor to work during the morning shift.\n\n\nWithin our team, we are looking for someone with a strategic approach to managing and supervising telephone collections activities.\n\n\nYour role will be essential in ensuring the recovery of overdue accounts, managing customer relationships, and supervising the performance of collections agents.\n\n \n\nWe require someone with at least one year of verifiable and recent experience as a telephone collections supervisor, specialized in charged-off portfolio recovery (over one year delinquent), with a solid track record in portfolio recovery and a focus on continuous improvement.\n\n\nYou must have leadership skills and the ability to motivate a team.\n\n\nAdditionally, it is important that you possess excellent communication and negotiation skills, as well as a proactive, results-oriented attitude.\n\n \n\nYour primary responsibility will be to 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Account & Relationship Management in Valle de Bravo
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Account & Relationship Management
Valle de Bravo
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Location:Valle de Bravo
Category:Account & Relationship Management
sales agent64151360680579120
Indeed
sales agent
**Welding and Superalloys** "Leading company in the marketing of specialized welding and plasma cutting equipment" Looking for ***"Sales Agent - Toluca"*** **Requirements:** * Previous experience in field sales * Excellent communication, negotiation, and sales closing skills * Education: Mechanical Engineer, Business Administrator, Machine and Tool Technician, or related field * Must have own vehicle. **Responsibilities:** * Generate and develop new customer portfolios assigned to the territory. * Schedule customer appointments for product presentations and follow-up on ongoing projects. * Diagnose customer needs and promote brands and processes. * Inform Purchasing department about exceptional sales, demand peaks, and unscheduled orders. * Issue orders for delivery scheduling. * Track placed sales orders, ensuring customers receive products on time and as agreed. * Prepare performance reports based on visit effectiveness and daily activities. * Update customer databases with complete information for system registration and fiscal purposes. **We Offer:** * Schedule: Monday to Friday 8:00 a.m. \- 6:00 p.m. and Saturdays 8:00 a.m \- 12:30 p.m * Salary $10,060 Monthly Gross \+ Commissions * Guaranteed commissions for 3 to 6 months during portfolio development * Commission of 10% on collected sales revenue * Benefits exceeding legal requirements * Full 100% IMSS contribution * Grocery vouchers equivalent to 10% of monthly salary * Savings fund 6% * Biweekly payment via Banorte * Fuel assistance $1,440 per week (NON-CUMULATIVE) * Maintenance bonus $250 per week * Guaranteed profit sharing ***Location:*** Toluca, Mexico. Job type: Full-time Salary: $10,060.00 \- $18,060.00 per month Benefits: * Educational assistance * Life insurance * Grocery vouchers Work location: On-site job
Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico
$MXN 10,060-18,060/year
Telephone Advisor / Toluca64151360381827121
Indeed
Telephone Advisor / Toluca
Join SECORSE, a company specialized in overdue portfolio recovery, and become part of a dynamic team with real growth opportunities. **Responsibilities:** * Contact account holders. * Identify payment capacity through strategic probing. * Negotiate payment amounts and dates persuasively. * Accurately record payment promises. **We offer:** * Monthly gross base salary of $8,400. * Statutory benefits from the first day of training. * Uncapped commissions. * Professional development opportunities. * Internal events and motivational activities. * Agreements with exclusive discounts. **Available schedule:** * Mixed: Monday to Friday from 9:00 to 18:00 hrs. * Rotating Saturdays: from 8:00 to 15:30 hrs or from 12:30 to 20:00 hrs. * Fixed day off on Sunday. * Availability required. **Location:** Ignacio Allende 406, Col. Francisco Murguía, Toluca, State of Mexico. **Requirements:** * Be of legal age. * Basic computer skills. * Good communication skills. * Secondary or high school diploma. * Experience in call center (customer service, collections, sales, portability, etc.).
Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico
$MXN 8,400/month
Predictive Dialing Systems Analyst64151360134146122
Indeed
Predictive Dialing Systems Analyst
**Predictive Dialing Systems Analyst** ------------------------------------- JOB DESCRIPTION: Ensure the correct telephone execution strategy and provide predictive dialing results for decision-making DAILY RESPONSIBILITIES: * Administer, configure, and monitor campaigns within the predictive dialer. * Monitor dialing effectiveness and propose adjustments to optimize contact rates. * Generate dialing performance reports. * Provide technical support for dialer-related incidents and escalate when necessary. * Send daily dialing strategy developed jointly with operations sub-managers. * Generate manual, preview, predictive, and blaster dialing loads. * Support operations in connecting users to be assigned to workgroups for the campaign. * Reporting on progress of manual lists uploaded to PACC. * Report campaign performance at the end of each shift. * Send and track daily promise-to-pay progress. Report portfolio assessment for assigned portfolios * REQUIREMENTS: * Knowledge of predictive dialing systems (Nuxiba, Avaya, Genesys, etc.) * **Intermediate/advanced proficiency in Excel** (pivot tables, formulas, charts, data cross-referencing). * Database management skills and basic SQL knowledge for simple queries. * Organized with strong attention to detail for campaign control. * Effective communication with operations and technical support teams. WE OFFER: * Base salary. * Productivity bonus. * Paid training. * Statutory benefits
Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico
Negotiable Salary
Strategic Support / Call Center / Database Loading64151360193538123
Indeed
Strategic Support / Call Center / Database Loading
**Main Responsibilities** * Daily dialing strategy delivery together with operation sub-managers * Generation of dialing loads (manual, preview, predictive, blaster) * Support in user connection and assignment to campaign groups * Reporting of manual list progress in PACC * Campaign performance reporting at the end of each shift * Tracking daily promise-to-pay progress * Reporting on portfolio assessment for assigned accounts * Participation in meetings for results presentation **Location:** **We are located at Ignacio Allende 406, Francisco Murguía, 50130 Toluca de Lerdo, Méx.** **Monday to Friday:** 9:00 a.m. to 6:00 p.m. **Saturdays (rotating shift):** 8:00 a.m. to 3:30 p.m. or 12:30 p.m. to 8:00 p.m. **Monthly base salary:** $9,520.00 **Monthly productivity bonus** **Biweekly payments:** 15th and 30th of each month (Santander account) Benefits from day one: * IMSS * Vacations * Christmas bonus (Aguinaldo) * Infonavit * Vacation premium ### **Requirements** * Experience with dialing systems (Avaya, Nuxiba, etc.) * Loading and monitoring of predictive campaigns * Report generation * Completed high school diploma (verifiable) * Minimum 1 year of experience * Advanced Excel skills * Experience handling large databases
Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico
$MXN 9,520/month
Dialing Systems Analyst64151359890307124
Indeed
Dialing Systems Analyst
**Location:** Ignacio Allende 406, Col. Francisco Murguía, Toluca de Lerdo, State of Mexico. ### **Responsibilities:** * Develop and send daily dialing strategy in coordination with operations sub-managers * Generate dialing loads in manual, preview, predictive, and blaster modes * Assist in connecting and assigning users to campaign groups * Report progress of manual lists in PACC * Prepare end-of-shift campaign performance reports * Track daily payment promise progress * Generate portfolio assessment reports for assigned portfolios * Participate in meetings for results presentation ### **Working Hours:** * Monday to Friday: 9:00 a.m. to 6:00 p.m. * Rotating Saturdays: 8:00 a.m. to 3:30 p.m. / 12:30 p.m. to 8:00 p.m. ### **Compensation:** * Monthly base salary: $9,520.00 * Monthly productivity bonus: up to $4,760.00 * Biweekly payments (15th and 30th of each month) via Santander account ### **Benefits from the first day:** * IMSS * Vacations * Christmas bonus (Aguinaldo) * INFONAVIT * Vacation premium * Timely payments * Equipped cafeteria * New and pleasant facilities * Excellent work environment * Paid training from the first day ### **Requirements:** * Completed high school (verifiable) * Minimum 1 year of experience in dialing systems (Avaya, Nuxiba, etc.) * Knowledge in loading and monitoring predictive campaigns * Report generation * Advanced Excel * Handling of large databases
Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico
$MXN 9,520-14,280/year
Quality Analyst64151359769602125
Indeed
Quality Analyst
**MORNING SHIFT:** ------------------- Monday to Friday from: * 8:00 a.m. to 3:30 p.m. Rotating Saturday schedule: * 8:00 a.m. to 3:30 p.m. * 12:30 p.m. to 8:00 p.m. (alternated weekly) Fixed day off on Sunday **EVENING SHIFT:** ---------------------- Monday to Friday from 2:30 p.m. to 9:00 p.m. Fixed day off on Sunday Rotating Saturday schedule: * 8:00 a.m. to 3:30 p.m. * 12:30 p.m. to 8:00 p.m. (alternated weekly) **WE OFFER:** * Monthly base salary: $8,961 * Productivity bonus * $1,000 Grocery vouchers * Timely biweekly payments (15th and 30th of each month via Santander account) **STATUTORY BENEFITS FROM DAY ONE** IMSS Vacation Christmas bonus (Aguinaldo) Infonavit Vacation premium **ADDITIONAL BENEFITS:** Productivity bonus Grocery vouchers Dining area with microwaves New, clean facilities Excellent work environment 100% paid training from the first day **REQUIREMENTS:** Minimum of 1 year recent experience as **Quality Analyst** Completed high school diploma (verifiable) Computer skills Basic knowledge of Excel **Apply now and become part of our team!** ----------------------------------------------------- A great opportunity awaits you in a professional, dynamic environment with excellent working conditions.
Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico
$MXN 8,961/month
Telephone Collections Supervisor Morning Shift63844348159747126
Indeed
Telephone Collections Supervisor Morning Shift
A leading company in portfolio recovery in Mexico is looking for a Telephone Collections Supervisor for the morning shift at our contact center in Toluca. We are seeking an experienced Collections Supervisor to work during the morning shift. Within our team, we are looking for someone with a strategic approach to managing and supervising telephone collections activities. Your role will be essential in ensuring the recovery of overdue accounts, managing customer relationships, and supervising the performance of collections agents. We require someone with at least one year of verifiable and recent experience as a telephone collections supervisor, specialized in charged-off portfolio recovery (over one year delinquent), with a solid track record in portfolio recovery and a focus on continuous improvement. You must have leadership skills and the ability to motivate a team. Additionally, it is important that you possess excellent communication and negotiation skills, as well as a proactive, results-oriented attitude. Your primary responsibility will be to supervise telephone collections operations, develop and execute portfolio recovery strategies, and ensure customer service quality. You will need to analyze data and reports to identify areas for improvement and propose effective solutions. You will also be responsible for identifying and following up on opportunities for improvement within your team of collections agents, ensuring they meet performance goals. We offer: * Base salary $12,720.00 * Uncapped commissions * Timely payments through Santander bank payroll * Statutory benefits from day one * New, clean, and pleasant facilities with a dining area equipped with microwaves * Job stability and professional development If you have a meticulous approach and a winning attitude, this position is for you. Join our team and contribute to the success of our client portfolio.
Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico
$MXN 12,720/year
Morning Shift Collections Supervisor63844347929347127
Indeed
Morning Shift Collections Supervisor
**Join the SECORSE team!** We are a company specialized in portfolio management and recovery of various types of credit. We are located in front of Banjercito, at Pino Suárez 305, Office 2, Col. 5 de Mayo, C.P. 50090, Toluca de Lerdo. **Work schedule:** Morning shift from Monday to Friday, 7:30 a.m. to 3:30 p.m. Saturdays on rotating shifts: 7:30 a.m. to 3:30 p.m. or 12:00 p.m. to 8:00 p.m. ### **We offer:** * Base salary of $12,720 gross per month * Uncapped commissions * Statutory benefits from day one * Access to corporate discounts and agreements * Opportunity for growth into a sub-management position ### **Requirements:** * Minimum 1 year of recent collections experience (delinquencies of one year or more) * Proficiency in Excel * Knowledge and tracking of KPIs * Completed high school education * Skills in teamwork, leadership, and negotiation If you meet the requirements and are ready to advance your career in a forward-thinking and growing company, apply now. We will contact you.
Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico
$MXN 12,720/year
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