E-commerce Procurement Executive

Description

Job Description and Responsibilities **Who We Are** We are an e-commerce company specializing in connecting Mexico with millions of products from the United States. We have positioned ourselves as one of the country's leading sellers thanks to our wide product variety, personalized customer service, and a fast, reliable, and hassle-free shopping experience. More than selling products, we offer exceptional solutions and high-level service. **Position Objective** Manage and execute online purchases quickly, strategically, and accurately to guarantee efficient fulfillment of B2C and B2B orders, ensuring an excellent experience for our customers while maintaining high operational and service standards. Experience and Requirements **Position Requirements:** * Minimum 2 years of experience in procurement, logistics, or customer service * Completed degree in Business Administration, International Business, Foreign Trade, Logistics, or related fields * Advanced English (conversational, mandatory) * Experience using CRMs such as Salesforce * Ability to work simultaneously across multiple platforms * Technological agility and operational speed in digital environments * MacOS proficiency is desirable **Key Responsibilities** * Conduct online purchases across multiple U.S. platforms and suppliers * Manage high-volume orders originating from the Chupaprecios e-commerce site, Mercado Libre, and corporate clients * Monitor orders closely—including delivery timelines, tracking numbers, and incidents * Monitor and update information in internal systems and operational platforms * Resolve issues related to orders, availability, logistics, or customer service * Provide post-sales follow-up and effective support for inquiries, modifications, or claims * Document information and maintain precise control * Support logistics-related functions—including receiving and shipping—as required by operational needs * Work toward goals of speed, accuracy, and service excellence **Essential Competencies** * Strong sense of urgency and speed * Analytical thinking to solve problems judiciously * Organization, follow-up, and attention to detail * Autonomy, proactivity, and ability to work without constant supervision * Adaptability and rapid learning in dynamic environments * Excellent communication and professional demeanor * Ability to handle multiple tasks and platforms simultaneously Benefits * Benefits in accordance with Mexican Federal Labor Law (LFT) * Annual bonuses * On-site cafeteria * Uniform provided * Parking available **Number of Vacancies** 1 **Department** Procurement **Employment Type** Permanent **Work Modality** On-site **Shift** Day shift **Work Schedule** Full-time **Working Hours** Full-time **Monthly Net Salary** $20,000 \- $30,000 MXN **Education Required** Bachelor’s degree with professional title **English Proficiency** Spoken: Advanced, Written: Advanced **Willingness to Travel** No