Position Summary: We are seeking Customer Service Executives to handle calls, emails, incidents, and customer satisfaction surveys, ensuring effective follow-up. Key Highlights: 1. Comprehensive customer service and management 2. Communication handling and incident resolution 3. Customer satisfaction tracking and reporting **ADMINISTRATIVE SERVICES COMPANY EXPANDING AND SEEKING** **JOIN OUR TEAM!** **“Customer Service Executives”** **REQUIREMENTS:** * Gender: No preference * Education: Completed high school * Experience: Minimum 2 years in a similar position **RESPONSIBILITIES** * Answer incoming phone calls, providing necessary information and routing calls to the appropriate person based on the caller’s needs. * Receive and respond to customer emails within the scope of responsibility and authority, or forward them to the relevant department according to the subject matter. * Receive incidents via phone or email, route them to the appropriate department, maintain records, and track their resolution. * Conduct customer satisfaction surveys. * Submit weekly reports (customer follow-up). **WORK LOCATION:** Central Base, Azcapotzalco, near Ferrería Metro Station on the Red Line. **SCHEDULE:** Monday to Friday, 8:00 a.m. – 6:00 p.m.; Saturday, 8:00 a.m. – 12:00 p.m. **WE OFFER:** * $11,387.84 monthly gross salary. * Weekly payment. * Statutory benefits (health insurance, year-end bonus, vacation, vacation premium at 25%). * Savings fund. * Continuous training. * Job stability. **If you meet the profile, apply via INDEED or send a WhatsApp message to 5533542236. You may also visit our Central Base at Av. Real de San Martín 125, Santa Barbara, Azcapotzalco, 02710 Ciudad de México, CDMX with a completed application form or updated CV.** Employment type: Full-time Salary: $10,000.00 per month Workplace: On-site employment