Store Receptionist

Description

**Store Receptionist** We are seeking a committed, organized, and service-oriented **Store Receptionist** to join our hardware store team. They will be the first point of contact for customers, suppliers, and visitors; thus, their role is essential in ensuring friendly, professional, and efficient service from the very first interaction. The ideal candidate should have experience in customer service, document control, administrative support, and coordination with sales, warehouse, and cashier departments. We seek someone who is **proactive, reliable, and articulate**, enjoys teamwork, and thrives in customer-facing roles. **Key Responsibilities:** * Greet and assist customers entering the store courteously and professionally. * Route inquiries or requests to the appropriate departments (sales, warehouse, billing, cashier). * Answer telephone calls and respond to messages via social media or email. * Register entries and exits of visitors and suppliers. * Track orders, quotations, or scheduled deliveries. * Assist with basic administrative tasks (filing, document control, purchase orders). * Coordinate with the sales department to follow up on orders or deliveries. * Maintain a clean, orderly, and presentable reception area. * Comply with internal customer service and confidentiality policies. **Personal Competencies:** * Service-oriented attitude and strong communication skills. * Organization and accountability. * Empathy and customer focus. * Honesty and discretion. * Punctuality and commitment. * Ability to multitask effectively. **We Offer:** * Competitive salary based on experience. * Statutory benefits and job stability. * Ongoing training in customer service and internal processes. * A positive work environment and opportunities for growth. * Employee discounts on store products. **Requirements:** * Education: Completed high school diploma or technical degree in administration or related field. * Experience: Minimum 1 year in customer service, reception, or administrative assistance (preferably in hardware stores or building materials retail). * Proficiency in computer use, Microsoft Office (Word, Excel), and point-of-sale systems (desirable). * Excellent personal presentation and communication skills. * Ability to work well in teams and under pressure. Employment Type: Full-time Benefits: * Employee discount * Discounts and preferential pricing * Option for an indefinite-term contract Work Location: On-site employment