PROCESS / QUALITY CONSULTANT

Description

Job Summary: Supervises and optimizes internal processes, controls quality, manages administrative procedures, and improves customer experience for an automotive brand. Key Highlights: 1. Internal process supervision and optimization 2. Quality control and audit preparation 3. Administrative management and customer experience improvement Internal Process Supervision * Verify that each department follows established procedures. * Identify errors, delays, or operational failures. * Develop improvements to make processes faster and more efficient. Quality Control and Audits * Review compliance with the automotive brand's standards. * Prepare internal and external audits. * Monitor performance indicators (KPIs). Administrative Follow-up * Validate customer and vehicle files. * Review sales, delivery, and financing documentation. * Ensure processes are complete and accurate. Customer Service and Experience * Monitor service response times. * Analyze customer satisfaction surveys. * Implement actions to improve customer experience. Interested candidates should send their CV to: gerencia.comercial@mg\-cordoba.com Salary: $10,000\.00 \- $15,000\.00 per month Benefits: * Company parking Workplace: On-site employment