Telephone Executive

Description

Job Summary: Provide telephone support to technicians and users, managing service orders, productivity, assistance, and permissions. Key Responsibilities: 1. Attention to service order flow and tracking 2. Management of technician permissions in the app 3. Career development plan TELEPHONE EXECUTIVE – Support for technicians and users Responsibilities: You will manage the service order flow, productivity, attendance, technician permission management in the app, service order tracking, and status updates. We Offer: * Monthly base salary: $10,000. * Bonus: $4,500 * Biweekly payment schedule. * Statutory benefits. * Minor medical expense insurance. * Career development plan. * Direct employment with the company. Requirements: * Valid INE (National Identity Card). * Completed high school education. * Six months of call center experience. * Flexible availability for work schedule. * Proficiency in PC usage. * Excel proficiency: 50%. * Strong verbal communication skills. Schedule: * Monday to Sunday, with one rotating day off per week. * 8-hour shifts. * Weekly shift rotation availability. (Shifts from 8 a.m. to 4 p.m. and from 2 p.m. to 10 p.m. are full shifts; rotations occur occasionally.) Work Location: * Torre Diamante, Insurgentes Sur