Job Summary: We are looking for a responsible and organized Service Technician, Technical Support Technician, and Installation Technician with field experience to resolve technical issues and interact with customers. Key Highlights: 1. Commitment to professional service and continuous improvement. 2. Opportunity for growth and ongoing technical training. 3. Professional and organized work environment that values technical expertise. **Service Technician / Technical Support Technician – Installation Technician** **Location:** Córdoba, Veracruz **Work Mode:** On-site | Full-time **Schedule:** Monday to Friday, 8:00 a.m. to 5:00 p.m. / Saturdays, 8:00 a.m. to 2:00 p.m. **Salary:** 11,400 MXN **gross** per month **About the Company** **SISCO Tecnología** is a Mexican company specializing in printing solutions and information technologies. We are distinguished by our **professional service**, **continuous improvement**, and commitment to building **lifetime customers**. We seek technicians who understand that their work **directly impacts the customer experience**. **About the Role** Our values guide how we work and our daily operations: Commitment: responsibility and fulfillment of every agreement. Excellence: consistent effort to deliver high-quality service. Positive Attitude: solution-oriented mindset and commitment to continuous improvement. Humility: openness to learning and acknowledgment of mistakes. Respect: professional and humane treatment of customers and colleagues. **About the Position** We are seeking a **Service Technician / Technical Support Technician / Installation Technician**: responsible, organized, and experienced in fieldwork—capable of resolving technical incidents following clear procedures and delivering excellent customer service. Knowledge and experience in fiber optic installation, structured cabling, and video surveillance cameras. Basic programming knowledge and software handling (Windows, Mac OS, Linux). **Main Responsibilities** * On-site technical support and assistance to customers. * Diagnosis and repair of equipment (printers, multifunction devices, computing or networking equipment). * Execution of preventive and corrective maintenance services. * Basic service documentation and reporting. * Equipment installation and inspection. * Constant communication with the support and supervision teams. * Conducting technical site surveys for network or CCTV projects. **Requirements** * Minimum **2 years of experience in technical support or similar role**. * Technical diploma or incomplete/completed engineering degree (Electronics, Systems, Electromechanics, or related field). * **Valid driver’s license and access to a standard vehicle (mandatory)**. * Availability for travel and fieldwork. * Professional appearance and conduct when interacting with customers. **This position is NOT for you if:** * You dislike documenting your work. * You seek a job without processes or structure. * You lack commitment to schedules, travel routes, or customer service. * You prefer 100% desk-based work. **We Offer** * Salary up to 14,000 MXN **gross** per month. * Statutory benefits. * Job stability. * Technical training. * Professional and organized work environment. * Opportunities for internal career growth. **Selection Process –** * CV review * Additional questionnaire form * HR interview * Management interview * Job offer If you’re looking for a place where your technical expertise is valued and where you can grow professionally, **we want to meet you**. Employment Type: Full-time Salary: $11,400.00 – $14,000.00 per month Benefits: * Option for indefinite-term contract * Medical expense insurance * Company-provided mobile phone * Free uniforms Work Location: On-site employment