Description
**Objective:** Provide comprehensive customer service from vehicle reception to delivery, coordinating diagnosis, quotation, authorization, parts procurement, and service execution, ensuring rapid response times and effective solutions.
**Responsibilities:**
* Vehicle reception and customer service
* Coordination of vehicle diagnostics
* Preparation of parts and supply quotations for vehicles
* Customer authorization management
* Operational procurement management
* Payment tracking and material fulfillment
* Workshop service coordination
* Communication with customers during service
* Delivery of customer vehicles
* Information control and recordkeeping
* Supplier management
* Incident and problem resolution
* Internal coordination with administrative departments
Salary: $10,000\.00 per month
Benefits:
* Option for indefinite-term contract
* Company-provided mobile phone
* Free uniforms
Application question(s):
* Do you have experience with workshop ERP systems and quotations?
* Do you hold a valid driver's license?
Experience:
* Customer service: 2 years (Mandatory)
* Automotive workshop: 1 year (Preferred)
Work location: On-site employment