Description
**Job Objective:**
Provide personalized service and advice to customers visiting the store, offering appropriate solutions to meet their purchasing needs while ensuring customer satisfaction, achievement of sales targets, and enhancement of the company's image.
**Main Responsibilities:**
* Serve and advise customers on the sales floor.
* Promote hardware products and materials, explaining their features and applications.
* Prepare quotations and follow up on orders.
* Assist with receiving and arranging merchandise for display.
* Maintain a clean, organized sales area with updated pricing.
* Achieve sales targets and adhere to customer service policies.
* Support periodic inventory counts and stock control.
* Route billing or delivery requests to the appropriate department.
* Promptly report any incidents or product shortages.
**Personal Competencies:**
* Service-oriented attitude and effective communication.
* Honesty and responsibility.
* Proactivity and results orientation.
* Teamwork.
* Punctuality and commitment.
* Ability to resolve customer inquiries and build customer trust.
**Requirements:**
* Education: Completed secondary school or high school.
* Experience: Minimum 1 year in counter sales or customer service (preferably in hardware stores, construction materials, or self-service retail).
* Basic knowledge of electrical materials, plumbing supplies, paint, tools, and construction products.
* Computer and point-of-sale system proficiency (desirable).
* Strong verbal communication skills, positive attitude, and enthusiasm for interacting with people.
**We Offer:**
* Competitive base salary \+ sales commissions.
* Statutory benefits and job stability.
* Training in products and sales techniques.
* Excellent work environment.
* Opportunities for career growth within the company.
Employment Type: Full-time
Benefits:
* Employee discount
* Discounts and preferential pricing
* Option for an indefinite-term contract
Work Location: On-site employment