Position Summary: Collections Manager focused on portfolio recovery and customer service for ConCrédito, a digital financial services company. Key Highlights: 1. Customer portfolio management and recovery 2. Customer service and negotiation 3. Digital company with over 20 years of experience **COLLECTIONS MANAGER** **(Collections and customer service)** **ConCrédito, a Gentera Group company, is seeking your talent due to growth** **Join our team!** **We are a digital company with over 20 years of experience providing financial services to the mass market.** **Objective:** Management and recovery of portfolios from our Businesswomen (Customers) **Requirements:** * Customer service * Collections management * Negotiation, persuasion, and communication with customers * Knowledge of and proficiency in digital platforms * Motorcycle operation (valid Class D motorcycle license) * Full-time operational availability **We Offer:** * Attractive salary: $9,700 * Statutory and above-statutory benefits * Grocery vouchers equivalent to 12% of monthly salary ($1.164.00 additional to salary). * Gasoline voucher card * Life insurance covering 48 months of salary * Major medical expense insurance * Savings fund * Savings plan * Christmas bonus (equivalent to 15 days’ salary) * Year-end bonus (equivalent to 15 days’ salary) * Training bonus * Uncapped biweekly commissions * Work tools (mobile phone, motorcycle, protective equipment, uniforms) * Agreements and discounts with over 250 companies (various services) * Flexible benefits package * Career and life plan * Job stability