Description
**General Objective:** Process and generate information for the assigned portfolio, as well as prepare and send internal and external reports according to the identification of data sets required by the financial institution.
Requirements:
* Male or female
* Education: Bachelor's degree in Administration
* Knowledge and experience in database management and information handling (Outlook, intermediate Word, intermediate Excel, Visio, and Access), and information technology.
Responsibilities:
* Prepare reports and charts showing trends and overall recovery performance.
* Prepare and analyze recovery data, including daily and monthly trends.
* Prepare reports on payment promises, units, and fulfillment thereof.
* Prepare reports on incoming calls, outgoing calls, and waiting times.
* Prepare reports on productivity related to call and visit management.
* Prepare reports on debtor contact during calls and visits.
* Prepare and send reports requested by the client.
* Measure goals assigned by the client.
* Provide feedback to the supervisor responsible for each portfolio to analyze the aforementioned points.
* Measure indicators based on KPIs.
We offer:
* Statutory benefits
* Growth opportunities
* Biweekly salary
Salary: $10,000\.00 \- $15,000\.00 per month
Benefits:
* Company parking
Work location: On-site employment