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WE ARE SEEKING:\n\n***BRANCH AND SALES MANAGER ***\n\nRequirements:\n\nWork Area: Plan de Ayala Sur Neighborhood / Mérida\n\n***Prior experience in this industry and position is mandatory***\n\nEducation: Incomplete Bachelor’s Degree (Business Administration, Marketing, Industrial Engineering)\n\nExperience:\n\n3 years leading sales teams\n\nGraphic knowledge of the state and coverage areas\n\nRoute opening\n\nPersonnel management\n\nRecovery of overdue accounts receivable\n\nResponsibilities:\n\nIdentification of potential customers\n\nReview and follow-up on collection of sales made\n\nOrganize and schedule orders jointly with different departments\n\nMarket opening and prospecting\n\nEstablish innovation processes that generate continuous improvement\n\nAchieve established sales targets\n\nSales development\n\nCustomer service\n\nSupervisory experience with sales teams\n\nSales experience, preferably in lubricants\n\nExperience in Cambaceo\n\nProven and successful experience managing remote work teams\n\nGeneral branch administration\n\nPersonnel management\n\nPrior experience developing and implementing processes to drive results\n\nDemonstrated leadership, motivation, and influence skills\n\nWillingness to travel\n\nCoordination of sales representatives’ routes\n\nSetting of sales quotas\n\nWE OFFER:\n\nBase salary + food vouchers + sales bonus + company vehicle + mobile phone; etc.\n\nPosition type: Full-time, indefinite term\n\nSalary: Starting at $15,500.00 per month\n\nBenefits:\n\n* Food vouchers\n\nApplication question(s):\n\n* HOW LONG AGO DID YOU LEAVE YOUR LAST JOB?\n* HOW FAR DO YOU LIVE FROM PLAN DE AYALA SUR NEIGHBORHOOD?\n* DO YOU HAVE VERIFIABLE EXPERIENCE AS A BRANCH MANAGER IN LUBRICANT AND AUTOMOTIVE OIL COMPANIES? WHICH ONES?\n* WHAT ARE YOUR SALARY EXPECTATIONS?\n\nEducation:\n\n* Incomplete or ongoing Bachelor’s Degree (Desirable)\n\nWork location: On-site employment","price":"MXN 15,500/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767504417000","seoName":"warehouse-administrator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-uman/cate-pharma-medical-devices/warehouse-administrator-6496056548429012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e26e8f70-d68c-4e8f-bb52-c2d64b95894d","sid":"25c6380a-51c2-4c84-84e5-2be522839620"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1767504417847,"categoryName":"Pharmaceuticals & Medical Devices","postCode":null,"secondCateCode":"healthcare-medical","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1275,1578","location":"C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico","infoId":"6496056516608112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"BDC Advisor","content":"**Job Opening: BDC Executive (Business Development) – Changan Mérida**\n-----------------------------------------------------------------------\n\n\nAre you passionate about the automotive world and do you have excellent communication skills? Join the **Changan Mérida** team! We are looking for a dynamic, organized individual with strong persuasive abilities to serve as the first point of contact with our future customers.\n\n### **Purpose of the Position:**\n\n\nConvert digital interest into real-life experiences. You will be responsible for managing leads generated through digital channels, providing immediate and professional assistance with the goal of scheduling appointments at our sales showroom.\n\n### **Your main responsibilities will be:**\n\n* **Lead Management:** Respond immediately to customer inquiries via WhatsApp, Social Media, and the Website Portal.\n* **Profiling:** Identify customer needs and provide initial information about our vehicle models.\n* **Scheduling:** Arrange appointments and agency visits.\n* **Follow-up:** Maintain consistent contact with the database to reactivate leads and confirm attendance.\n* **CRM Registration:** Document every interaction to maintain quality control and measure marketing campaign effectiveness.\n\n### **What we’re looking for:**\n\n* **Experience:** Minimum 1 year in customer service, call centers, telesales, or similar roles (automotive industry experience preferred).\n* **Digital Skills:** Proficient use of WhatsApp Business and Social Media; CRM experience is desirable.\n* **Communication:** Excellent spelling and verbal fluency (pleasant voice tone and empathy).\n* **Attitude:** Results-oriented, high frustration tolerance, and proactive mindset.\n* **Residence:** Mérida, Yucatán.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767504415000","seoName":"bdc-advisor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-uman/cate-pharma-medical-devices/bdc-advisor-6496056516608112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c0a9c26b-10e5-44d2-b428-cc12484dd934","sid":"25c6380a-51c2-4c84-84e5-2be522839620"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job 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CLEANING\n\nWE OFFER:\n\n* · BASE SALARY\n* SALES COMMISSION\n* · CONTINUOUS TRAINING\n* · STATUTORY BENEFITS\n* · EMPLOYEE DISCOUNTS\n\nFor more information, call 9999490899\n\nJob Type: Part-time, Indefinite-term\n\nSalary: $8,000.00 - $10,000.00 per month\n\nExpected Hours: 48 per week\n\nBenefits:\n\n* Option for indefinite-term contract\n* Free uniforms\n\nWork Location: On-site employment","price":"MXN 8,000/month","unit":"per 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developing, and strengthening the brand’s digital presence on social media, ensuring professional, consistent, and marketing-and-sales-strategy-aligned communication.\n\nThe primary mission is to **build community, generate high-quality engagement, and safeguard the brand’s digital reputation**, while also supporting the management and routing of leads from social media into the CRM.\n\nThis role extends beyond content posting; it requires strategic judgment, metric analysis, flawless writing, and continuous coordination with marketing, digital traffic, and sales teams.\n\nKey Responsibilities\nContent and Community Management\n\n* Publish attractive and relevant content on social media platforms.\n* Manage direct messages, comments, and inquiries from followers and prospects.\n* Safeguard the brand’s digital reputation and maintain its communication tone.\n* Adhere to the established content publishing calendar.\n\nEngagement Strategy\n\n* Design initiatives to increase interaction, reach, and participation.\n* Identify trends, content formats, and opportunities.\n* Propose ongoing improvements to the content strategy.\n\nAnalytics and Metrics\n\n* Analyze key metrics: reach, engagement, growth, and content performance.\n* Identify which types of posts yield the best results.\n* Share insights with the marketing team for optimization.\n\nLead Management and CRM\n\n* Conduct initial follow-up on leads originating from social media.\n* Accurately route prospects into the CRM.\n* Coordinate with the sales and digital traffic teams to ensure continuity in lead follow-up.\n\nKey Performance Indicators (KPIs)\n\n* Community growth.\n* Engagement rate.\n* Response time to messages.\n* Quality of interaction with prospects.\n* Leads generated from social media.\n* Adherence to the content publishing calendar.\n\nCandidate Profile\nExperience and Knowledge\n\n* Minimum 2 years’ experience as a Community Manager.\n* Solid knowledge of:\n* Digital marketing\n* Social media\n* Content strategy\n* Analytics and metrics\n* Community management\n* Writing and grammar\n* Basic SEO\n\nTechnical Skills\n\n* Clear and professional writing.\n* Content planning and organization.\n* Social media metric analysis.\n* Proficiency in social media platforms and CRM systems.\n\nPersonal Competencies\n\n* Effective communication.\n* Creativity.\n* Organization and time management.\n* Attention to detail.\n* Teamwork.\n* Analytical thinking.\n\nAttitude and Work Style\n\n* Organized and consistent profile.\n* Focus on quality and brand consistency.\n* Accountability for digital image.\n* Mindset of continuous improvement.\n\nApplication\n\nIf you have experience managing digital communities and wish to grow professionally within the real estate sector—with a commercial and professional focus—apply now to join our team.\n\nPosition Type: Full-time\n\nSalary: Starting at $16,000.00 per month\n\nWorkplace: On-site employment","price":"MXN 16,000/year","unit":"per 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values for bolder impact.\n* We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.\n\n### **LET’S START WITH OUR VALUES**\n\n* Meaningful connections start with AUTHENTICITY\n* We do our best work by being CURIOUS\n* We grow by remaining DYNAMIC\n* Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE\n* At the heart of great partnerships we’ll always find EMPATHY\n\n### **WHAT IS YOUR ROLE**\n\n\nWe’re looking for a self\\-starter, hard\\-working, and dedicated team member to jump in and be a key part of our Client Experience team. \n\n \n\nIn this role, you are responsible for maintaining and nurturing Boldr’s Client relationships as well as developing and empowering Boldr’s Team Captains to be successful in their role. You will act as a business owner taking full accountability for the success of your Client and teams, ensuring they are fully equipped to meet our commitments to our Clients and doing so with the highest level of quality. \n\n \n\nYou will help foster a healthy working environment for our team members by working with other functions and internal stakeholders (such as People Experience and Operations). You will represent Boldr to our Clients and act as our internal Client across various departments. You will need to be laser\\-focused on our operational performance and comfortable with the management of global teams on a daily basis. You will be responsible for day\\-to\\-day Client communication, performance reporting, training, and escalation management. Having an eye for details will be important as you’ll be maintaining all Client Success tools and procedures.\n\n### **WHAT WILL YOU DO**\n\n**Processes**\n\n* Develop and maintain an authentic relationship with all the Client and internal stakeholders.\n* Act as a strategic advisor to our Clients and internal stakeholders by managing key points of contact and updating key challenges and opportunities.\n* Execute daily and weekly reviews of our operational performance with Client stakeholders and Boldr leadership.\n* Ability to work seamlessly with different departments namely: Implementation, Client Solutions, Finance, IT, People Experience and Office Operations.\n* Communicating and resolving basic to complex inquiries and concerns in an accurate, valid, complete, and timely manner.\n* Create and manage Client contracts such as MSAs and SLAs.\n* Manage a team of Team Captains and monitor compliance against SLAs and achievement of Client KPIs.\n* Partner with Team Captains to ensure documentation is constantly updated and identification of process improvements are sourced with the TC and their team.\n* Facilitate Client Business Reviews in partnership with your SBU Head and organize the Boldr team to create these reviews.\n* Develop, maintain, and leverage relationships and networks within the Client organization to identify and develop business opportunities.\n* Update Hubspot deal cards and ensure all necessary items are appropriately invoiced.\n* Follow up with clients on invoicing, pricing discrepancies, and other billing\\-related issues.\n\n**People Management**\n\n* Plan and oversee hiring, onboarding, training, quality assurance, tool optimization, and team building.\n* Supervise and develop Team Captains through guidance, observation, and performance management activities.\n* As needed, joins the Team Captain on calls with the Client, team huddles or coaching sessions to stay up to date with all Client and team developments.\n* This also provides an opportunity to observe the Team Captain’s presentation, Client communication and coaching skills.\n* Taking steps to ensure learning and growth through development plans and, when necessary, progressive counseling.\n* Promote and foster a culture of continuous improvement by providing positive and constructive feedback to team members.\n* Establish, promote, and maintain the Boldr culture within the organization.\n* Understand employee career growth aspirations to enable matching Boldr’s needs with employee abilities.\n* Act as the escalation point for the Team Captains.\n* Responsible for upholding our organization’s values throughout the workplace.\n* Monitor achievement of internal and external KPI’s and ensure Operational Excellence.\n* Identify performance issues, conduct root cause analysis, and work with operations to improve performance on KPIs through motivating, guiding, and holding local operations managers accountable for following SLA.\n\n**Tools, Administration, and Reporting**\n\n* Familiarity with Google Suite of Services is a must for this role.\n* Gmail, GDrive, Sheets, Slides, and Docs are used heavily in Boldr\n* Experience with Hubspot is a plus.\n* Experience optimizing platforms such as ZenDesk, TalkDesk, Shopify applications is also a plus.\n* Know how to use data to generate reports and assess the health and efficacy of a program, and how to take action to mitigate or improve.\n* Maintain Client schedule (Weekly Updates, Monthly Business Reviews \\&, Quarterly Business.\n* Reviews, Implementations) and collect feedback and drive necessary actions to completion.\n\n**Training**\n\n* Coordinate necessary training and best practices related to Tools and Processes.\n* Onboard new hires to ensure they are fully ready to succeed in their role.\n\n**Ongoing support and knowledge sharing**\n\n* Obtain feedback from Clients and team members on processes and tools to ensure continuous improvement.\n* Provides input and communication to drive Client Success improvement, for all Clients, enterprise\\-wide.\n\n**Requirements**\n\n### **WHAT WE’LL LIKE ABOUT YOU**\n\n**YOU ARE…**\n\n* Curious and authentic, just like us! 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Name]”*\n\n### **We want to meet you and learn what makes you unique!**\n\n\nLearn more about us:\n\n \n\n Home \\- Macropay","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766585076000","seoName":"product-quality","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-uman/cate-pharma-medical-devices/product-quality-6484288981517012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b07138ff-b6d2-4b87-8fef-332b636ebde4","sid":"25c6380a-51c2-4c84-84e5-2be522839620"},"attrParams":{"summary":null,"highLight":["Full-time position in Quality Control","2 years of experience required","Competitive salary and benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job 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best prices for authorized items listed in the catalog.\n\n***Your responsibilities include:***\n\nSupplier Research: Identify and evaluate suppliers of food, beverages, and other supplies.\n\nPlacing Orders: Place orders for products and ensure they are received in the correct quantities and quality.\n\nInventory Control: Monitor inventory levels and maintain product records to prevent stockouts.\n\nPrice Negotiation: Negotiate prices and terms with suppliers to obtain the best offers.\n\nProduct Receiving: Supervise product receipt, ensuring compliance with quality and freshness standards.\n\nPosition Type: Indefinite-term employment\n\nSalary: $9,000.00 – $9,500.00 per month\n\nWork Location: On-site employment","price":"MXN 9,000/month","unit":"per 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Leadership, team development, and management:\n\n* Build and develop a skilled team focused on continuous improvement.\n* Provide coaching, mentoring, and development to improve individual and group performance.\n\n2\\. Training \\& Quality management and goal achievement:\n\n* Lead the team to achieve Training and Quality productivity goals, fulfilling contractual commitments.\n* Manage and optimize the training schedule according to business and customer needs.\n\n3\\. Performance analysis, continuous improvement, and reporting:\n\n* Perform performance analysis, identify trends, and propose improvement actions.\n* Maintain the cadence of internal and customer reports on Training and Quality functions.\n\n4\\. Customer relations, operations, and projects:\n\n* Participate in or facilitate customer meetings and internal and external calibration sessions.\n* Collaborate with management to review metrics and operational processes that impact the balanced scorecard and profitability.\n* Support the transition, implementation, and stabilization of new projects.\n\n**Candidate profile:**\n\n* Proven experience in Training \\& Quality, preferably in similar roles within BPO environments.\n* Advanced proficiency in English (C1\\).\n* Strong leadership and effective team management, with the ability to guide, motivate, and develop teams.\n* Analytical and process improvement skills, including the creation of new clear and measurable action plans.\n* High adaptability and ability to manage multiple priorities.\n* Ability to respond to changing needs and simultaneously manage requests from different clients or business lines.\n* Advanced Excel skills or other data analysis tools.\n\n**Internal Career Path Policies (Only for current employees):**\n\n* **The game\\-changers must have the approval of his or her immediate supervisor to apply for the call.**\n* **Required tenure: 6 months.**\n* **Required performance:** KPIs or goals on target for the business unit to which they belong in the last **3\\-month period (not average).**\n* **Must not have active disciplinary actions.**\n* **The game\\-changer may participate in only one process at a time.**\n* **Comply with the learning paths of the Corporate University.**\n* **Must remain at least 6 months in the position to which he/she was recently promoted,** to be able to apply for another call.\n* If you were evaluated by the PC psychologist for a vacancy and you were not selected, **you must wait at least 2 months to reapply for that same position from which you did not pass**\n* **The process is performed and/or outside working hours,** which means that the game\\-changer should be available in his free time in case we require it.\n* Any other guidelines that may arise in the Career Path process due to the legislation of each location or client's guidelines will be recorded within the current procedure and platform.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765714779000","seoName":"manager-i-training-and-quality","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-uman/cate-pharma-medical-devices/manager-i-training-and-quality-6473149172377812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"ba3d08d6-0e6a-44ae-ada1-3f7e17e7f968","sid":"25c6380a-51c2-4c84-84e5-2be522839620"},"attrParams":{"summary":null,"highLight":["Lead training and quality teams","Develop performance improvement plans","Collaborate with clients on operational goals"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1765714779091,"categoryName":"Pharmaceuticals & Medical Devices","postCode":null,"secondCateCode":"healthcare-medical","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1275,1578","location":"C. 31 351F, Emiliano Zapata Nte, 97129 Mérida, Yuc., Mexico","infoId":"6470521420006612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Quality Manager","content":"The objective of this position is to ensure that the company’s services and processes comply with internal and external quality standards, thereby guaranteeing customer satisfaction and organizational competitiveness.\n\n1. Develop and implement the company’s quality management system, including policies and procedures.\n\n2. Conduct internal audits to ensure compliance with regulations and standards; inspect products and supervise the performance of quality management systems.\n\n3. Analyze quality data to identify root causes of issues and areas for improvement, implementing corrective actions to prevent future problems.\n\n4. Manage customer complaints related to quality and collaborate with suppliers to ensure the quality of materials and services.\n\n5. Coordinate and deliver staff training on quality topics to ensure all personnel understand and comply with established standards.\n\n6. Monitor required external maintenance activities and stay up-to-date with evolving regulatory requirements.\n\n7. Conduct customer satisfaction surveys.\n\nREQUIREMENTS:\n\nBachelor’s degree\n\nProfessional license and official ID\n\nEmployment type: Full-time, indefinite-term contract\n\nSalary: $14,000.00 – $16,000.00 per month\n\nBenefits:\n\n* Salary increases\n* Company-provided mobile phone\n* Free uniforms\n\nWorkplace: On-site employment","price":"MXN 14,000-16,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765509485000","seoName":"quality-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-uman/cate-pharma-medical-devices/quality-manager-6470521420006612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"96fd64b3-bc62-4841-8c5e-9aa52fa511ba","sid":"25c6380a-51c2-4c84-84e5-2be522839620"},"attrParams":{"summary":null,"highLight":["Ensure quality standards compliance","Implement quality management systems","Conduct internal audits and inspections"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1765509485938,"categoryName":"Pharmaceuticals & Medical Devices","postCode":null,"secondCateCode":"healthcare-medical","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1275,1578","location":"C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico","infoId":"6470521349952212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Sr. Supervisor, WFM","content":"**Other**\n\n**Workforce Management (WFM)**\n\n**Location**\nMerida, Mexico\n**Language**\nEnglish\n\n**Summary**\n-----------\n\n\nThe Senior Supervisor WFM is responsible for leading and managing both WFM operations, internal operations and external clients. Several programs require WFM to manage Forecasting, Resource Planning, Scheduling, Reporting, Real Time Analysis and Projects.**Description**\n---------------\n\n**Main Responsibilities:*** Interface with customers in delivering WFM solutions to the customer including improving efficiencies.\n* Supervise the work carried out by the Resource Planning area, so that the projections and calculations of the human resources and space necessary to meet the existing or future business needs are carried out.\n* Work in conjunction with the Implementation Department, monitoring the scheduling, supervising the monitoring team in real time, tracking the generation of reports and projects needed to make the business more efficient.\n* Working in conjunction with Human Resources in topics related to performance evaluation, staff promotions, motivational activities, etc.\n* Develop and implement strategic actions to ensure a high level of commitment and motivation of all team members with the organization, as well as effective actions to improve the engagement within WFM ensuring that each member of the team to be aware of its responsibilities and the impact of its decisions in short and long term, among others.\n\n**Requirements**\n\n* Minimum 1 year experience interfacing with senior program leadership\n* Flexibility of Schedules\n* At least 2 years experience in WFM\n* Minimum of 2 years in leadership positions\n* Experience of 1 year in personnel management \\- Required.\n* Experience in Global WFM Operations is a plus.\n\n**For internal candidates**\n\n* No active disciplinary processes\n* Meeting or exceeding all metrics in your current role for the last year.\n\n**Skills**\n\n* Customer Interface.\n* Leadership.\n* Orientation to results.\n* Analysis and decision\\-making\n* Planning and organization capacity\n* Adaptability to change.\n* Creativity and innovation.\n* Personnel management\n* Attention to details.\n\n**Knowledge**\n\n* English \\- Advanced\n* Excel Advanced Level \\- Required\n* Visual Basic \\- Desirable\n* Excel \\- Advanced\n* Call Center Operations Knowledge \\- Advanced\n* Microsoft Office \\- Advanced\n* Knowledge of software and applications such as: Avaya CMS, IEX, BluePumpkin, Cisco, CIC among others \\- Desirable\n* Payroll Processes \\- Desirable\n* Strategic Planning \\- Advanced\n* Excellent verbal and written communication\n\n**Studies \\& Experience**\n\n* Graduate or student in the careers of: Business Administration, Industrial Engineering, Systems Engineering or related careers \\- Required.\n* 2 years experience in the Call Center or WFM area preferably at management levels \\- Desirable\n* Completed WFM courses \\- mandatory. (For internal candidates only)","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765509480000","seoName":"senior-supervisor-wfm","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-uman/cate-pharma-medical-devices/senior-supervisor-wfm-6470521349952212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"93a60c2b-7aec-40b3-bcd6-d7ab05e40894","sid":"25c6380a-51c2-4c84-84e5-2be522839620"},"attrParams":{"summary":null,"highLight":["Lead WFM operations and client delivery","Supervise resource planning and scheduling","Develop strategies for team engagement"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace 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performance, and ensure compliance with cleaning standards.\n* **Plan and organize work:** Develop schedules, assign tasks according to operational needs, manage resources, and ensure cleaning efficiency.\n* **Monitor cleaning quality:** Conduct inspections, identify areas requiring improvement, implement corrective actions, and ensure adherence to cleaning standards.\n* **Manage materials and supplies:** Place orders, maintain inventory records, control expenditures, and ensure availability of required resources.\n* **Personnel management and recruitment:** Perform job profiling, recruitment, and hiring of staff.\n* **Maintain communication:** Exchange information with cleaning staff, management, and, in some cases, clients.\n* **Safety and hygiene:** Ensure compliance with safety and hygiene regulations; provide training on chemical handling and cleaning equipment operation; implement preventive measures to mitigate risks.\n* **Customer service:** Resolve cleaning-related issues, 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attendance records for payroll pre-processing.\n* **Incident reporting:** Timely reporting of staff-related incidents, including vacations, medical leaves, absences, or other occurrences.\n\n**Requirements:**\n\nProven experience\n\nEmployment type: Full-time\n\nSalary: $10,000.00 – $12,000.00 per month\n\nBenefits:\n\n* Option for indefinite-term contract\n* Life insurance\n* Company-provided mobile phone\n* Work equipment and tools\n* Complimentary uniforms\n* Gasoline allowance for employees providing their own vehicle\n\nWork location: On-site employment\n\nEmployment type: Full-time\n\nEmployment type: Full-time\n\nSalary: $10,000.00 – $12,000.00 per month\n\nBenefits:\n\n* Savings fund\n* Option for indefinite-term contract\n\nWork location: On-site employment","price":"MXN 10,000-12,000/year","unit":"per 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and labor costs, efficiency evaluation, and cost optimization strategies without compromising quality or production times.\n\n**Responsibilities**\n\n* Analyze and calculate manufacturing costs, including raw materials, labor, and indirect costs.\n* Evaluate the operational efficiency of production processes and identify cost improvement opportunities.\n* Conduct time and motion studies to establish production standards and associated costs.\n* Develop and update costing models for new products and production processes.\n* Implement Lean Manufacturing and Six Sigma methodologies to optimize costs and improve profitability.\n* Assess and follow up on method improvement requests proposed by the Industrial Engineering department.\n* Provide support to manufacturing teams in optimizing operational costs.\n* Use Agile Management tools (Jira, Confluence, Slack) for efficient activity tracking and control.\n* Ensure the correct setup and coding in **GSD (General Sewing Data)** for new products and authorized changes.\n\n**Requirements**\n\n* Bachelor's degree in Industrial Engineering, Computer Systems, IT, Production Processes, or related fields.\n* Advanced English (conversational).\n* Preferably 1 year of experience in manufacturing with a focus on cost analysis.\n* Knowledge of costing methodologies and production standards.\n* Experience with Lean Manufacturing, Six Sigma, and process improvement.\n* Intermediate knowledge of Microsoft Office.\n* Preferably experience with ERP or CRM systems.\n\nType of position: Full-time\n\nSalary: Starting from $1.00 per month\n\nBenefits:\n\n* Salary increases\n* Transportation assistance or service\n* Company parking\n* Cafeteria service\n\nApplication question(s):\n\n* What is your place of residence?\n* What are your salary expectations?\n* Are you currently employed?\n\nLanguage:\n\n* English (Mandatory)\n\nWorkplace: On-site employment","price":"MXN 1/hour","unit":"per 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If you consider yourself articulate, solution-oriented, and service-minded, send us your CV!\n\n**MANDATORY REQUIREMENTS:**\n\n* Bachelor’s degree or engineering degree in Administration, Human Resources, Industrial Engineering, Organizational Psychology, or related field (**degree certificate and ID required**)\n* Flexible availability for schedule and travel\n* Proven experience in a similar position (minimum 2 years)\n* Personnel management and supervision experience\n* Experience leading and executing talent attraction, onboarding, development, and retention strategies (mass recruitment, interviews, climate surveys, satisfaction surveys, team integration activities, event organization, etc.)\n* **Key competencies and attributes**\n* Teamwork\n* Effective communication\n* Results orientation\n* Emotional intelligence\n* Leadership\n* Empathy\n* Synthesis ability\n\n**WHAT WE OFFER:**\n\n* Statutory benefits from day one\n* Salary of **$20,000–$21,000 net monthly** (paid in two 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We invite you to become part of our great team as:\n\n\n\"ROUTE SUPERVISOR\"\n\n\nWork Location: Carretera Merida\\-tixcacal S/N Tixcacal, Tixcacal Yucatan C.P. 97312 (poniente)\n\n\nWE OFFER:\n\n\n¡Direct contract with the company!\n\n\nMonthly income up to $19,419\n\n\nPosition salary (monthly bank deposit $16,389 \\+ $1,350 in vouchers \\+ $1,680 in benefits) composed as follows:\n\n* Monthly salary $16,389 Bank deposit, tax-free\n* Grocery vouchers $1,350\n* Life insurance\n* Dental service\n* Funeral expense assistance\n* Uniform and personal protective equipment\n* Christmas bonus above legal requirement\n* Profit sharing above legal requirement\n\n\nAdditional benefits:\n\n* Annual salary increase above legal minimum\n* Annual performance bonus\n* Savings fund with annual profit and one-month-salary loan\n* Financial services with preferential loans, payroll advances, and debt refinancing\n* Preferential medical insurance policy credit at special pricing\n* Credit for purchasing eyeglasses\n* Preferential auto insurance policy with 45% to 50% discount compared to market price\n* 50% discount on personal shipments\n* Digital platform-based professional development training\n* Professional growth opportunities through our Corporate University\n* Vacation bonus of 50% starting from the 5th year, increasing by 15% every 5 years\n* 3 paid days off during Holy Week (include in posting where applicable)\n* Children's participation in school supplies contests\n* Children's participation in Christmas contests with prize awards\n* Participation in Mexican Revolution contest with cash prizes\n\n\nMAIN RESPONSIBILITIES:\n\n\nSupervise timely and secure delivery of shipments to customer addresses, including route monitoring and RAD support activities. 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