Description
Job Summary:
We are seeking a proactive and organized professional to manage quotations, track service orders, and provide customer service.
Key Highlights:
1. Comprehensive quotation management and customer follow-up.
2. Administration and closure of service orders.
3. Effective communication and customer service.
**Responsibilities and Duties**
* Prepare service quotations and follow up on their delivery to customers.
* Maintain and update customer account status records.
* Administer and track service orders from initiation to closure.
* Validate and close work orders in the relevant system.
* Prepare and maintain an updated daily log of completed tasks.
* Support administrative record-keeping for the department.
* Provide customer request handling and follow-up, ensuring clear and professional communication.
**Technical Knowledge**
* Basic proficiency in **Excel**.
* Proficiency in **Word**.
* Administrative information control and record-keeping.
* Use of computer equipment and administrative systems.
* Customer interaction and service.
**Competencies and Skills**
* Proactivity.
* Service-oriented attitude.
* Creativity in problem-solving.
* Teamwork.
* Sense of urgency and strong organizational skills.
* Attention to detail.
* Effective communication.
Employment Type: Full-time
Salary: Starting at $12,000\.00 per month
Benefits:
* Option for an indefinite-term contract
Education:
* Completed high school diploma (Preferred)
Experience:
* Office experience: 1 year (Preferred)
Work Location: On-site employment